Dr. Irene Jordan
Orange,NJ
Summary
Dedicated and compassionate professional with a robust background in case management, seamlessly integrating compassionate spiritual guidance with practical support. Demonstrated ability to address complex individual needs through empathetic listening, counseling, and effective coordination of resources. Proven track record of supporting individuals in navigating challenges, fostering holistic well-being within the community.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Certified Mental Health First Aid Instructor
National Council for Mental Wellbeing
Washington , DC
2017.12 - Current
- Lead Mental Health First Aid courses, educating participants on recognizing and responding to mental health challenges.
- Offer practical guidance on how to support someone experiencing a mental health crisis or developing mental health issues.
- Foster an inclusive and non-judgemental learning atmosphere where participants feel comfortable discussing mental health.
- Leverage technology and provide instructional materials to facilitate active learning.
- Observe and evaluate student performance and development and provide appropriate feedback.
Behavior Support Specialist
Sherry Blair Institute of Inspirational Change
Montclair , NJ
2015.07 - Current
- Evaluate an individual's behavior through assessment assessments to identify triggers, patterns, and potential interventions.
- Provided therapeutic interventions to children and adolescents with behavior challenges.
- Provided crisis management services during times when students were exhibiting extreme levels of aggression or self-injurious behaviors.
- Developed training materials for staff members related to positive behavior intervention strategies.
- Provided consultation services to families regarding appropriate behavioral support techniques.
- Collaborated with teachers, administrators, parents and guardians, and other professionals to ensure effective implementation of behavior plans across multiple settings.
Clinical Supervisor & Team Leader
Bridgeway Behavioral Health Services
Union , NJ
2016.04 - 2020.06
- Delivered clinical supervision and direction to the PACT team, emphasizing a dual focus on peer-based and individual supervision methodologies.
- Administered direct services, concentrating on mental health, housing, employment, education, and social needs for all individuals in receipt of services.
- Conducted skill assessments and provided targeted training for team members, ensuring that clinical interventions were not only effective but also strategically aligned with the specific stages and directly tied to the recovery plans of individuals receiving services.
- Exercised dynamic leadership by meticulously coordinating and supervising day-to-day program operations, chart documentation, in-service training, clinical meetings, new staff orientation, and staff performance appraisals, ensuring a seamless and high-performance environment
- Created a wellness and recovery-orientated environment by using a person's first language, respectful documentation, and person-centered planning to promote wellness and recovery outcomes for individuals with severe mental illness.
Case Manager
Jewish Family Service of Atlantic & Cape May
Margate City , NJ
2007.06 - 2012.06
- Facilitated communication between clients, families, caregivers, social services, and other agencies to ensure client needs were met.
- Compiled reports on cases and submitted them to supervisors as required.
- Organized group activities to provide socialization opportunities for clients.
- Cascaded referrals to appropriate health care providers or other community resources.
- Supported family members by providing information on local support groups.
- Aided individuals with eligibility for available benefits.
- Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
- Offered direct service and support by managing referrals for advocacy issues and skillfully resolving complaints.
Ryan White Case Manager
Catholic Charties
Cranford , New Jersey
2006.02 - 2007.06
- Implemented comprehensive needs assessments as well as treatment planning for all HIV+ inmates in Union County Jail
- Orchestrated and led impactful HIV/AIDS awareness and prevention workshops.
- Facilitated impactful discharge planning for HIV+ inmates, empowering them to reintegrate into society as reformed individuals.
- Led initiatives with adult women inmates at Union County Jail, delivering counseling, education, life skills training, referral services, parenting skills, and spearheading drug court interventions.
- Collaborated with an interdisciplinary team to determine the timely delivery of services.
Residential Counselor/Shift Leader
Carrier Clinic East Mountain Youth Lodge
Belle Mead , NJ
2001.05 - 2006.02
- Fostered a nurturing environment centered on bolstering self-esteem, coupled with the establishment of firm and consistent behavioral guidelines.
- Administered guidance, counseling, and supervision for young girls grappling with emotional, psychiatric, behavioral, and addiction challenges.
- Conducted and led groups of 15-21 girls, addressing a spectrum of topics for comprehensive engagement and learning.
- Collaborated with social workers, psychiatrists, teachers, and parents to adjust behavioral modifications for individual residents.
- Managed work shifts for 5-7 counselors, simultaneously taking a lead role in training new staff to become effective counselors.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
Education
Ph.D. - International Gender And Human Rights
Harbor Heritage University
New York, NY2024-01
Master of Science - Human Services
Capella University
Minneapolis, MN2011-05
Bachelor of Arts - Psychology
Rutgers University
New Brunswick, NJ2004-05
Master of Science - Clinical Mental Health Counseling
Walden University
Minneapolis, MNSkills
- Counseling and Therapeutic Intervention
- Program Development and Implementation
- Leadership and Supervision
- Collaboration and Communication
- Conflict Resolution and Crisis Management
- Curriculum Planning and Implementation
- Education Assessments
- Curriculum Development
- Analytical and Critical Thinking
- Policy implementation
- Project Management
- Training and Development
Certification
- Certified Mental Health First Aid Instructor
- TEXAS McCombs The University of Texas at Austin McCombs School of Business-Six month Post Graduate Program in Artificial Intelligence & Machine Learning: Business Applications Certification
Affiliations
- SpeakOut International - Board of Directors-Creative Director of Programs
- Restored Hearts - Board of Directors-Executive Administrator
Timeline
Certified Mental Health First Aid Instructor
National Council for Mental Wellbeing
2017.12 - Current
Clinical Supervisor & Team Leader
Bridgeway Behavioral Health Services
2016.04 - 2020.06
Behavior Support Specialist
Sherry Blair Institute of Inspirational Change
2015.07 - Current
Case Manager
Jewish Family Service of Atlantic & Cape May
2007.06 - 2012.06
Ryan White Case Manager
Catholic Charties
2006.02 - 2007.06
Residential Counselor/Shift Leader
Carrier Clinic East Mountain Youth Lodge
2001.05 - 2006.02
Ph.D. - International Gender And Human Rights
Harbor Heritage University
Master of Science - Human Services
Capella University
Bachelor of Arts - Psychology
Rutgers University
Master of Science - Clinical Mental Health Counseling
Walden University
- Certified Mental Health First Aid Instructor
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