Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mario SINISTERRA

Pocatello,ID

Summary

Qualified Quality Engineer accustomed to developing and monitoring improved inspection strategy to reduce errors and cultivate consistent quality. Dedicated and energetic with proven history of implementing corrective actions to drive quality and improve efficiency.

Overview

10
10
years of professional experience

Work History

Certified Team Lead Assistant

Lamb Weston
American Falls, ID
03.2023 - Current
  • Monitored team members to ensure they followed safety protocols and procedures.
  • Assisted in training new employees on company policies and procedures.
  • Coordinated with other departments to ensure smooth workflow between teams.
  • Organized daily tasks for team members and provided feedback on their performance.
  • Developed strategies to improve team productivity, efficiency, and customer service standards.
  • Provided technical support to team members when needed.
  • Ensured compliance with all relevant laws, regulations, and guidelines applicable to the job duties.
  • Maintained a safe work environment by monitoring staff adherence to safety rules and regulations.
  • Resolved conflicts among team members in an efficient manner while keeping morale high.
  • Created reports detailing project status updates for management review.
  • Conducted weekly meetings with the team to discuss progress of projects, any issues that may have arisen, and brainstorm solutions as needed.
  • Performed regular quality checks on products or services produced by the team to ensure accuracy of output according to predetermined standards.
  • Analyzed customer feedback surveys and implemented changes accordingly based on results.
  • Collaborated with other departments such as marketing, sales., in order to increase cross-team collaboration.
  • Provided guidance and mentorship to junior staff members as required.
  • Identified areas of improvement within the department through data analysis techniques.
  • Worked closely with management in order develop goals for the team which aligned with overall organizational objectives.
  • Assigned projects and distributed tasks to team members as per area of expertise.

Quality Control & Inspection Engineer

Virginia Transformer Corporation
Pocatello, ID
04.2014 - 08.2023
  • Developed and maintained Quality Assurance procedures in accordance with ISO 9001 standards.
  • Analyzed customer complaints and feedback, conducted investigations, and implemented appropriate corrective actions.
  • Performed data analysis to identify root causes of quality issues and developed corrective actions.
  • Reviewed engineering drawings, process specifications, test requirements, inspection plans, and other technical documents for accuracy.
  • Assisted in the design and implementation of new processes for improved product quality.
  • Conducted internal audits to ensure compliance with regulatory requirements and company policies and procedures.
  • Evaluated supplier performance against established criteria such as quality standards, delivery times, cost targets.
  • Monitored production activities to ensure conformance to established methods and procedures.
  • Investigated non-conformances using problem solving techniques such as 8D or 5 Why's methodologies.
  • Provided guidance in the development of sampling plans for incoming material inspections.
  • Trained personnel on the use of various quality control tools such as Statistical Process Control charts, Process Flow Diagrams, Failure Mode Effects Analysis.
  • Developed reports summarizing key metrics related to product quality including defect rates, cycle time reduction efforts.
  • Collaborated with cross-functional teams to develop solutions that improve overall product quality.
  • Organized meetings with stakeholders to discuss current issues regarding product quality assurance programs.
  • Coordinated testing activities according to approved protocols and documented results accurately in a timely manner.
  • Participated in continuous improvement initiatives by identifying opportunities for process optimization based on best practices from industry standards.
  • Ensured safe working conditions through regular safety inspections and risk assessments.
  • Maintained records of all products manufactured in accordance with documentation requirements.
  • Performed root cause analysis on failed components and products utilizing advanced analytical techniques.
  • Prepared detailed reports outlining findings from investigations into customer complaints or other sources of information.
  • Collaborated with quality team members and leaders to monitor conformance to quality standards.
  • Maintained ISO documents within manufacturing facilities to comply with applicable regulations.

Education

Bachelor of Accountancy - Accounting And Business Management

Benedict College
South Carolina
05-2013

ISO 9001 Certification - ISO 9001 Certification

Skills

  • Failure Investigation and Analysis
  • Team Collaboration
  • Configuration and Troubleshooting
  • Project Scheduling
  • Test Plan Development
  • Issue Resolution
  • Documentation And Reporting
  • Attention to Detail
  • Root Cause Analysis
  • Critical Thinking
  • Process Mapping
  • Product Design
  • Process Automation
  • Complex Mathematics
  • Mastery of quality processes
  • Quantitative Analysis
  • Technical Writing
  • Root cause identification
  • Customer Service
  • ISO 9000 requirements

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Certified Team Lead Assistant

Lamb Weston
03.2023 - Current

Quality Control & Inspection Engineer

Virginia Transformer Corporation
04.2014 - 08.2023

Bachelor of Accountancy - Accounting And Business Management

Benedict College

ISO 9001 Certification - ISO 9001 Certification

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Mario SINISTERRA