Drizella Rivera
Milford,CT
Summary
To seek and maintain an administrative position where I can utilize my skills and to gain further experience while enhancing company's objectives, values and productivity. Motivated to learn, grow and excel in business administration.
Overview
17
17
years of professional experience
Work History
HEALTH SPECIALIST
Alliance For Community Empowerment
Bridgeport, CT
06.2009 - Current
- Developed Individual Health plans for children with chronic health concerns to improve overall well-being.
- Tracked health records by using Child Plus database, to ensure health statuses is up-to date and to follow-up on any health concerns.
- Generated reports for monthly and quarterly data to detail findings and recommendations.
- Collected, arranged and organized clients' files.
- Communicated with health providers and families to identify and support of any health needs and challenges.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Managed hearing and vision screenings which resulted in an increase of children needing glasses thus increased their learning experience.
- Collaborated with Health Manager to develop yearly goals, objectives and to generate new ideas to improve productivity and ensure compliance of state mandates and funding.
- Trained and educated staff on policies, procedures, and medication to maintain a safe environment for children and help employees achieve success.
- Organized Powerpoint presentation to train new hires .
- Responded to inquiries from callers seeking information.
- Provided assistance and support to company employees by copying, faxing and filing documents.
SALES ASSOCIATE
Marshall's
Bridgeport, CT
10.2005 - 06.2009
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Collected payments and provided accurate change.
- Assisted in service desk and handled customer complaints and concerns which resulted in satisfied customers.
Education
Associate of Science - Business Administration
Housatonic Community College
Bridgeport, CT05.2015
Certification - Medical Assisting
Porter And Chester Institute - Stratford
Stratford, CTCertification - Office Information Systmes
Butler Business School Inc
Bridgeport, CTSkills
- Problem-Solving
- Relationship Building
- Knowledge of Microsoft Office
- Patient Health Information Access
- Multitasking and Time Management
- Data Gathering and Entry Documentation
- Administrative and Clerical Support
- Record Keeping
- Staff Orientation and Training
- Organizational and Communications Skills
- PowerPoint Presentations
- Office Administration
Languages
Spanish
Native or Bilingual
Timeline
HEALTH SPECIALIST
Alliance For Community Empowerment
06.2009 - Current
SALES ASSOCIATE
Marshall's
10.2005 - 06.2009
Associate of Science - Business Administration
Housatonic Community College
Certification - Medical Assisting
Porter And Chester Institute - Stratford
Certification - Office Information Systmes
Butler Business School Inc
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