David Jimenez
Westmoreland,TN
Summary
Team-oriented Bakery Clerk experienced in weighing, packaging and labeling bakery products and refilling and rotating items to maintain well-stocked inventory. Friendly and reliable individual with solid organizational and prioritization abilities paired with excellent customer service skills. Dependable individual with willingness to learn and perform new tasks.
Overview
2
2
years of professional experience
Work History
Bakery Assistant
Above and Beyond Cakes
Westmoreland, TN
05.2023 - Current
- Greeted incoming patrons, offered menu advice and documented order details and special preferences.
- Provided excellent customer service to foster satisfaction and loyalty.
- Assisted Baker in identifying fresh items running low, preparing dough and ingredients for fresh batches.
- Washed preparation utensils, tools and machinery by hand and using industrial dishwasher, segregating used utensils from clean to prevent cross-contamination.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Operated POS system to process bakery sales transactions.
- Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
- Organized raw ingredients and supplies in storage areas, moving and sorting large bags of flour and sugar, containers of cooking oil and other ingredients.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Listened to guests to understand needs and help each person select optimal products and services.
- Set up fresh baked goods in front display, organizing for visibility and to showcase daily specials or items with limited availability or shelf-life.
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Baked scones, cookies, cakes and other baked goods under direction of Baker.
Server
Fifty Forward
Nashville, TN
11.2022 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Provided exceptional service to high volume of daily customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
- Filled condiments and napkin containers during slack periods.
- Set up tables in between patrons to reduce wait times.
Education
Father Ryan High School
Nashville, TNSkills
- Stock Rotation
- Display Setup
- Food Safety
- Upselling and Cross-Selling
- Cash Management
- Team Collaboration
- Sales processing
- Stocking and Shelving
- Cleaning and Sanitizing
- Cash Register Operation
- Verbal and Written Communication
- Punctual and Reliable
- Customer Service
- Relationship Building
- Menu Memorization
Timeline
Bakery Assistant
Above and Beyond Cakes
05.2023 - Current
Server
Fifty Forward
11.2022 - Current
Father Ryan High School