Dr. Jacques Thigpen, Ph.D.,Ed.D.

• Responsible for identifying sales opportunities for insurance plans and overseeing a portfolio of clients.
• Responsible for identifying risk management strategies, handling policy renewals, and tracking claims.
• Maintaining records, developing payment methods, and distributing policy proceeds.
• Having excellent communication skills, our ideal candidate will also demonstrate outstanding interpersonal and negotiation skills.
• Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales.
• Establish a collaborative relationship with prospective clients from various sources such as networking, cold calling, and referrals.
• Distribute policy proceeds after a claim is submitted and approved.
• Complete administrative tasks including maintaining records and handling policy renewals.
• Describe the advantages and disadvantages of different policies to promote the sale of insurance plans.

• As the Content Expert on a graduate level assists Ph.D. Ed.D.
• DBA doctoral candidates in identifying or refining/narrowing their research study topic.
• (Candidates pursing psychology, business & Doctor of Education degree).
• Proficiency with email, Excel, Microsoft Office application, Word & PowerPoint.
• Maintain case load of 20-40 doctoral candidates that are pursuing a doctorate degree in their field of study.
• Successfully scheduled appropriate time online to meet with candidates or phone conference, Zoom/Skype in order to keep candidate focus, encouraged and engaged as prepared candidates for their next academic level.
• Meet with Dissertation Chair and other committee members accordingly to discuss candidate progression.
• Provides specific feedback on writing content to doctoral candidates.
• Assist the doctoral candidates select an appropriate theoretical foundation and IRB application.
• Guides the doctoral candidates in comprehensively reviewing the literature relevant to their research topic.
• Communicates clear expectations of what needs to be included in the literature-related sections of Chapters 1, 2, and 5 of the Dissertation Manuscript.
• Encourages and coaches the doctoral candidates through the difficult portions of the literature review for Chapter 1- 2, as well as, integrating the summary of results and recommendations in Chapter 5 of the theoretical foundations and literature review in Chapter 2.
• Ensures that the doctoral candidates interpret the research findings in view of existing knowledge, thus contributing to new knowledge in the field of study as the Content Expert.

• Performs related duties at the primary EC teacher to provide continuity in the day-to-day education.
• Assist students with homework, tutoring, class projects, and reinforce academic modeling.
• Proficiency with email, Excel, Microsoft Office application, Word & PowerPoint.
• Responsible for IEP and creating positive goals and measurable outcomes for success of the student.
• Teach Direct Instructional program and assessments as needed.
• Provides classroom environment which promotes active learning skills.
• Works with exceptional children’s students to help reinforce learning objectives.
• Adheres to all Pitt County Board of Education policies and procedures.
• Uses appropriate judgment to always act in the best interest of students.
• Performs other duties as assigned by the appropriate administrator.

Taught General Psychology treatment of mental disorders while focusing on the the ability to develop intervention and treatment plans to provide individual and group counseling or therapy.

• Focused on teaching formal and informal groups, organizations, communities, and societies in order to increase their effectiveness. Taught Exceptional Children, Quantitative & Qualitative Research Method research to students. Clinical assessment, supervisor of counseling students

• Performed related duties of a professor to provide continuity in the day-to-day to students on a college level.

• Posted all grades no later than the required date for each term and scheduled time on advising students within a timely manner for careers in their field of study.

• Managed traditional classroom and online; Blackboard provided instructions according to lesson plan implemented.

• Proficiency with email, Excel, Microsoft Office application, Word & PowerPoint.

• Provided online classroom environment which promotes active learning.

• Assisted students with all aspects of the daily routine, including distributing and collecting supplies and keeping attendance records, etc.

• Worked with students to help reinforce learning objectives.

• Used appropriate judgment to act in the best interest of students at all times

• Taught General Psychology treatment of mental disorders while focusing on the the ability to develop intervention and treatment plans to provide individual and group counseling or therapy.
• Focused on teaching formal and informal groups, organizations, communities, and societies in order to increase their effectiveness.
• Taught Exceptional Children, Quantitative & Qualitative Research Method research to students.
• Clinical assessment, supervisor of counseling students.
• Performed related duties of a professor to provide continuity in the day-to-day to students on a college level.
• Posted all grades no later than the required date for each term and scheduled time on advising students within a timely manner for careers in their field of study.
• Managed traditional classroom and online; Blackboard provided instructions according to lesson plan implemented.
• Proficiency with email, Excel, Microsoft Office application, Word & PowerPoint.
• Provided online classroom environment which promotes active learning.
• Assisted students with all aspects of the daily routine, including distributing and collecting supplies and keeping attendance records, etc.
• Worked with students to help reinforce learning objectives.
• Used appropriate judgment to act in the best interest of students at all times., Work in the correlational system with male & female.
• As the professor focused on Continuing Education with teaching formal and informal groups, organizations, communities, and societies in order to increase their effectiveness and using a variety of disciplines, principally applied behavioral sciences in the classroom setting.
• Delivers training, coaching, and counseling related to HRD programs, help participants identify and achieve educational workplace goals.
• Proficiency with email, Excel, Microsoft Office application, Word & PowerPoint.
• Performs related duties of the professor to provide continuity in the day-to-day to students on a college level.
• Responsible for Continuing Education teaching (HRD) Employment Development “Career Readiness Certification” (CRC) course and posting grades within a timely manner.
• Promoted and managed classroom while providing instructions according to lesson plan implemented by professor.
• Provided classroom environment which promoted active learning in the classroom setting.
• Assisted the students with all aspects of the daily routine, including distributing and collecting supplies, keeping attendance records, etc.
• Worked with students to help reinforce learning objectives that fostered a safe environment.
• Adhered to all Lenoir Community College Board of Education policies and procedures.
• Used appropriate judgment to always act in the best interest of students.
• Performed other duties as assigned by the dean of the college.

Work in the correlational system with male & female. As the professor focused on Continuing Education with teaching formal and informal groups, organizations, communities, and societies in order to increase their effectiveness and using a variety of disciplines, principally applied behavioral sciences in the classroom setting.

• Delivers training, coaching, and counseling related to HRD programs, help participants identify and achieve educational workplace goals.

• Proficiency with email, Excel, Microsoft Office application, Word & PowerPoint.

• Performs related duties of the professor to provide continuity in the day-to-day to students on a college level.

• Responsible for Continuing Education teaching (HRD) Employment Development “Career Readiness Certification” (CRC) course and posting grades within a timely manner.

• Promoted and managed classroom while providing instructions according to lesson plan implemented by professor.

• Provided classroom environment which promoted active learning in the classroom setting.

• Assisted the students with all aspects of the daily routine, including distributing and collecting supplies, keeping attendance records, etc.

• Worked with students to help reinforce learning objectives that fostered a safe environment.

• Adhered to all Lenoir Community College Board of Education policies and procedures.

• Used appropriate judgment to always act in the best interest of students.

• Performed other duties as assigned by the dean of the college.

• As the owner was able to successfully recruit RNs to implement care plans and administered medication to HIV/AIDS clients.
• Provided treatment for Registered Sex Offender Responsible for assisting client in locating temporary housing in the community.
• Oversees the development and implementation of an operational strategic plan.
• Successfully worked collaboratively with community leaders and other agencies to develop policies and procedures, ensuring progressive and accountable operational transformation and excellence.
• Oversee and responsibly for day treatment implementations with staff.
• Promoted the development of a strong workforce by recruiting, hiring, training, supporting, developing, and evaluating employees, and by successfully creating an environment of continuous improvement that fosters collaboration, enhances revenues, ensures control of costs, and improves overall performance.
• Continued to support sourcing, implementation and use of information technologies that improve meeting internal and external reporting requirements and metrics.
• Created an institutional culture of accountability, which, provides leadership and staffing support personnel.
• Advocate for client and implementing their personal care plans that addressed community resources.
• Multitask with different project daily.
• Provided and assisted HIV/AID, MR/DD/SAS clients both children & adult, and adult with substance abuse intervention.
• Conducted monthly groups, completed assessment, home visit, reviewed weekly progress service notes, and screening.
• Conducted and planned monthly meetings with office personnel and therapy session.
• Acted as the company liaison responsible for assisting, linking, arranging, and coordinating services for client.

• Provided clinical counseling in the correlation system for males and females.
• Taught sex education and parenting classes monthly.
• Successfully assisted clients in developing personal goals and outcome measures.
• Provided supportive counseling to Exceptional Children, Registered Sex Offender, At-Risk Youth their families.
• Developed behavior plan and provided support groups.
• Assisted with court appearances, conducted home visits, and met with court counselors.
• Served as an advocate in locating affordable housing, temporary housing, homeless shelter, and transportation for client.
• Advised families for continuous treatment.
• Supervised and trained Qualified Professionals to perform daily task.
• Provided counseling to children & adult on assigned caseload, MR/DD/SAS, substance abuse intervention, completed Clinical Intake Screening, Personal Centered Plan, ITR and treatment team meeting monthly with families on caseload.
• Reviewed notes daily for grammars errors and clinical formatted.

• Community Support Services/Quality Assurance, Worked with Exceptional Children trained staff on key behaviors and developmental goals.
• Monthly clinical auditing of clinical records, identifying training needs for staff, monitoring of service provision, and agency adherence to the State and MCO regulations.
• Responsible for the daily operation of the agency.
• Oversaw the development and implementation of an operational, strategic plan.
• Responsible for overseeing a budget $250,000 to a $5.5 million dollars for the overall improvement, employee retention and establishing new agency projects.
• Managed the development of a strong workforce by recruiting, hiring, training, supporting, developing, and evaluating employees, and by creating an environment of continuous improvement that fosters collaboration, enhances revenues, ensures control of costs, and improves overall performance.
• Promoted the quality training of Qualified Professional, Associate Professional, and Paraprofessional and office personnel staff.
• Provided counseling to low-income families and youth with behavioral problems Conducted support group to substance abuse, HIV/AIDS, and MR/DD/SAS.
• Reviewed progress notes, Personal Centered Plan, clinical intake, screening of new clients and NCTOPPS.
• Supportive counseling for At-Risk-Youth and assisted with all court appearances.