Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dr. James Wilson

Louisville,KY

Summary

Strong leadership professional experienced in designing and implementing business plans, procedures and strategies. Skilled at setting comprehensive goals for growth and performance. Highly-skilled Chief Operations Officer with extensive experience overseeing operations and employees. Dedicated to promoting the company culture and enhancing brand awareness to increase client bases and profitability. Astute leader and visionary skilled at assisting business executives in fundraising ventures. Proficient in managing and building lasting relationships with vendors. Dedicated to improving efficiency, maximizing performance and increasing client bases. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

22
22
years of professional experience

Work History

Associate Director of Operations/Director of Marketing

Right At Home Care
05.2023 - Current
  • Supported business growth through strategic planning and process development.
  • Met customer service standards and expectations consistently by effectively communicating and actively listening.
  • Streamlined company processes and procedures while enhancing customer satisfaction.
  • Made decisions with broad and positive impact on security management operations.
  • Built strategic relationships with federal, state and local law enforcement agencies.
  • Formulated analysis assessments to make informed decisions on proposed projects.

Director of Dementia Care

Lyndon Woods Care & Rehabilitation
05.2022 - 05.2023
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Evaluated company documentation to verify alignment with regulatory requirements.
  • Assisted with sales and marketing strategies to foster achievement of revenue goals.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Vice President of Business Development

Compassionate Hearts Psychiatric Services
03.2002 - 05.2022
  • Delivered high-quality administrative support and management, planning and policy assistance to board members.
  • Performed project management, coordination of space acquisition, renovations, facility planning and office expansion projects.
  • Implemented innovative business development strategies to increase customer base and expand market share.
  • Communicated directly with customers and partners to build strong business networks and relationships.

Education

Ph.D. - Industrial And Organizational Psychology

University of Walden
Minneapolis, MN
05.2011

Master of Science - Masters in Mental Health Counseling

University of Walden
Minneapolis, MN
05.2008

Bachelor of Science - Sociology

University of Louisville
Louisville, KY
12.2002

Skills

  • General Management and Administration
  • Benchmarking
  • Best Practices
  • Crisis Management
  • New Business Development
  • Profitability Improvement
  • Organizational Leadership
  • Budgeting and Finance
  • Team Bonding
  • Strategic Planning

Timeline

Associate Director of Operations/Director of Marketing

Right At Home Care
05.2023 - Current

Director of Dementia Care

Lyndon Woods Care & Rehabilitation
05.2022 - 05.2023

Vice President of Business Development

Compassionate Hearts Psychiatric Services
03.2002 - 05.2022

Ph.D. - Industrial And Organizational Psychology

University of Walden

Master of Science - Masters in Mental Health Counseling

University of Walden

Bachelor of Science - Sociology

University of Louisville
Dr. James Wilson