Summary
Overview
Work History
Education
Skills
Websites
Dissertationcommitteemember
Peerreviewedpublications
Professionalaffiliationsandinvolvement
Awardsrecognition
Civicengagement
Presentations
Timeline
Generic

Dr. Jay M. Keehn

Boca Raton

Summary

Relationship-driven Dean of Students focused on maximizing student learning by developing positive student culture and structured, supportive environments. Skilled in overseeing daily activities and planning special events, as it relates to academic success for students pursuing degree and then beyond.

Overview

18
18
years of professional experience

Work History

Dean of Students / ADA Coordinator / Deputy Title IX Coordinator

Union Institute & University (UI&U)
01.2022 - 01.2023
  • Ensured diversity and equity in all policies and procedures related to access and success of all students
  • Analyzed operational needs and provided strategic direction for robust academic services
  • Ensured student success through successful implementation of appropriate support services
  • Managed all projects associated with student support
  • Created environment for enhanced for engagement (F2F and virtual) to increase academic success
  • Reduced probation rates through revised procedures, and increased support for at-risk students
  • Continued to increase retention and graduation rates by at least 5% semester-by-semester
  • Oversaw resource allocation and ensured budget compliance and financial health for eight student services units
  • Assisted in fundraising efforts specific to the needs of student services department
  • Coordinated all ADA services including collecting medical documentation, designing educational plans, and training faculty and staff to provide reasonable accommodations, as well as ensure inclusion and an equitable playing field for students with physical, emotional, and learning disabilities
  • Supervised and provided critical support for Student Success Director and ten Coaches fostering excellent customer service to increase retention and address academic needs
  • Monitored enrollment and created pipelines to reduce inequalities in recruitment and admissions, and increase retention and persistence
  • Created bridges between academic programming and professional pathways to focus on economic mobility
  • Restructured career services to enhance offerings and embed counseling into the curriculum to help students make the connection between academics and workforce considerations
  • Developed programming emphasizing student well-being and initiated partnership for tele-health counseling to provide free unlimited mental health services
  • Supervised five Writing and Academic Center Tutors
  • Optimized operational library resources to suit the budgetary needs of the university
  • Managed the Veteran’s Affairs Coordinator who provided full financial and academic services
  • Conducted performance reviews and performance management improvement plans
  • Served as Deputy Title IX Coordinator to analyze and decide upon issues that met such criteria
  • Implemented co-curricular assessment to utilize data-driven decisions
  • Collaborated remotely with colleagues and supervisees across departments and campuses to maintain strategic operations toward goal optimization
  • Participated in strategic planning tasks for university-wide initiatives.

Executive Director, Student Support Services / ADA Coordinator

Union Institute & University (UI&U)
01.2020 - 01.2022
  • Promoted learner success programs through meaningful and accurate data and evidence-based decision making
  • Supervised 5 Writing and Academic Center Tutors to support students toward success in their courses
  • Managed emergency funding, such as CARES funds and alumni collection in excess of $750K
  • Increased retention rates, through effective services, early alert monitoring, and probation interventions by at least 5% semester-by-semester
  • Increased graduation rates by at least 5% semester-by-semester proportion to enrollment levels
  • Led cohort for participation in the American Council on Education (ACE) Learner Success Lab
  • Implemented interventions in response to faculty early alerts concerning student progress and addressed the needs of students on probation
  • Designed policies to align student support services with credentialing
  • Collaborated with academic Department Chairs to connect student services to academic affairs
  • Coordinated all ADA services for an average of 60 students per semester
  • Redesigned career counseling services to support students towards workforce development
  • Connected academic outcomes with workforce development
  • Supervised Library Director and two librarians
  • Developed and implemented professional development strategies to ensure that team members are well-equipped to deliver exceptional student services
  • Oversaw the Veterans Affairs Coordinator and served as a School Certifying Officer (SCO)
  • Led committee on diversity, equity, and inclusion, and provided staff training trained staff
  • Connected students to internal and external resources for program success and professional and social engagement
  • Created and distributed time management video in response to needs of students
  • Created a supplemental instruction mentoring program for an academic program.

Executive Director, Florida Academic Center

Union Institute & University (UI&U)
01.2018 - 01.2020
  • Ensured financial health of campus with budget in excess of $1M
  • Exhibited 20% enrollment growth for the Center during this period
  • Promoted long and short-range goals for the Florida Academic Center
  • Served as project manager to advance enrollment and productivity of the Center
  • Assisted with business development for facility usage
  • Build roster of partners and ensured follow-through for all projects
  • Hired and trained office staff, enrollment counselors, advisors, etc
  • Utilized data and supporting documentation to ensure best returns on investments for center growth
  • Fostered community engagement and develop partnerships with local business and agencies
  • Attended annual state licensure meetings and enforce all regulations
  • Enhanced the visibility of the university and the viable usage of the facility.

Associate Dean of Student Success

Union Institute & University (UI&U)
01.2013 - 01.2018
  • Created Union’s first Office of Student Success
  • Coordinated administrative functions from the various support services
  • Analyzed the critical psycho-social needs of each student to offer individualized attention
  • Participated in solution-building for student-related issues
  • Developed ADA policies and procedures
  • Hired career counselor to create a new career services department
  • Fostered a sense of community engagement among diverse student populations
  • Established university’s value statement.

Director, M.Ed. Program

Union Institute & University (UI&U)
01.2009 - 01.2013
  • Created the M.Ed
  • Online graduate degree program
  • Ensured daily health of program operations and managed quality improvement
  • Provided academic oversight for educational standards of nationally recognized M.Ed
  • Program
  • Set strategic direction for all curricula, syllabi, and assessment planning of online degree program
  • Graduated minimum 90% of eligible students each semester
  • Led programmatic activities to ensure high-quality support programs thus fostering graduates to achieve their pursuit of program, course, and future employment outcomes
  • Oversaw the quality and integrity of M.Ed
  • Program to ensure compliance with regional accreditation and state licensure regulations
  • Provided support to in-field staff and faculty by providing effective communication, operationalize annual planning, and created space conducive for their vital interactions with students
  • Designed appropriate policies for department’s handbook and university catalog
  • Participated in program evaluation for ongoing quality improvement
  • Solidified teacher preparation programs ensuring curricula materials that can be transferred into students’ own classrooms
  • Married curriculum, course outcomes, and assessment to University’s Social Justice mission
  • Ensured that students are career-ready upon program completion
  • Planned, managed, and executed university-wide conference day within given budget.

Faculty Advisor, M.Ed. Program

Union Institute & University (UI&U)
01.2005 - 01.2009
  • Taught master level courses to students pursuing a teaching degree
  • Designed course outcomes to align with program goals
  • Created online activities to foster academic and social engagement
  • Maintained high graduation rates
  • Developed quality and rigorous standards of course assessments
  • Ensured student satisfaction through end of course survey data collection.

Education

Master of Education - School Psychology

Long Island University
Brooklyn, NY

Bachelor of Arts - Sociology

Queens College
Flushing, NY

Doctor of Philosophy - Educational Leadership & Counseling

Barry University
Miami Shores, FL
01.2004

Skills

  • Parental Communication
  • Student Engagement
  • Crisis Management
  • Student Development
  • Classroom Management
  • Curriculum Design
  • Behavioral Management
  • Faculty Development
  • Academic Intervention
  • Academic advising
  • Classical Education
  • Multi-tiered Support Systems
  • Planning and coordination
  • Student assessment
  • Student Registration
  • Budget Control
  • Admissions oversight

Dissertationcommitteemember

  • Carter, P. (2019). Dr. Tyrone Bledsoe: A global leader, whose passion and vision continue to transform the lives of young men of color. Union Institute & University.
  • Craig, L. (2018). Late enrollment impact on community college persistence and academic success. Union Institute & University.
  • Faison, F. (2017). The role and relevance of the HBCU chaplaincy. Union Institute & University.
  • Francois, F. (2018). Examining Student Support Services and Mentoring: A Case Study of the Pay It Forward Mentoring Program for Non-Traditional Adult Learners.
  • Griggs-Griffin, E. (2018). Emerging African American women leaders in today’s workforce: their styles, strategies, struggles, and success. Union Institute & University.
  • Hall, G. F. (2018). Globalization Competence in the Post-Secondary Curriculum: A Case Study of an International College Program. Union Institute & University.
  • Travis, D. (2016). College students’ sense of self-entitlement: the impetus for violating the code of student conduct. Union Institute & University.

Peerreviewedpublications

  • Keehn, J. (2019). Connectivism in Distant Education. Career Education Review. Nov. 2019. 15 – 21.
  • Keehn, J. (2013). From Face-Work to Facebook: Revisiting Self-Presentation in the Age of Connectivism. International Journal of Instructional Technology & Distance Learning. 10 (1).3 – 12.

Professionalaffiliationsandinvolvement

  • National Association Student Personnel Administrators (NASPA) - 2013 – Present
  • American Council on Education (ACE) - 2020 – 2023
  • Southern Ohio Council Higher Education (SOCHE) - 2020 – 2023
  • Editorial Board – Journal of Student Affairs Research and Practice (JSARP) - 2015 – 2020

Awardsrecognition

Innovative Excellence in Teaching, Learning, and Technology - April 2015, International Conference on College Teaching and Learning

Civicengagement

Torah Academy Boca Raton, Board of Directors, Boca Raton, FL, 2007-01-01, 2011-12-31, Hired Head of School and Executive Director, Responsible for overall financial health of private school, Lead massive fundraising efforts; raised $250K in two years as President, Cemented foundation for significant future growth (100 students at end of my term to over 800 students today)

Presentations

  • Supporting Academically At-Risk Adult Learners in an Online Environment, 2023-01-01, SOCHE, Cincinnati, OH
  • Impact of Mental Health Services on Academic Success, 2022-03-01, Virtual Presentation for NASPA, Baltimore, MD
  • Supporting Academically At-risk Adult Students in an Online Learning Environment, 2020-03-01, Proposal accepted for NASPA, Austin, TX
  • Connectivism in Distant Education, 2019-08-01, FAPSC, Hollywood, FL
  • Advising Returning Adults toward Degree Completion in a Distance Learning Environment, 2016-03-01, NASPA, Indianapolis, IN
  • The End is Coming??? A Dialogue of Student Affairs Practitioners from Small Colleges & Universities, 2016-03-01, NASPA, Indianapolis, IN
  • Connecting Students to Services and Services to Students in an Online Environment, 2015-07-01, FAPSC, Boca Raton, FL
  • Developing Student Services in a National Distance University, 2015-04-01, International Conference on College Teaching and Learning, Jacksonville, FL
  • Connecting Students to Services and Services to Students in an Online Environment, 2015-03-01, NASPA, New Orleans, LA

Timeline

Dean of Students / ADA Coordinator / Deputy Title IX Coordinator

Union Institute & University (UI&U)
01.2022 - 01.2023

Executive Director, Student Support Services / ADA Coordinator

Union Institute & University (UI&U)
01.2020 - 01.2022

Executive Director, Florida Academic Center

Union Institute & University (UI&U)
01.2018 - 01.2020

Associate Dean of Student Success

Union Institute & University (UI&U)
01.2013 - 01.2018

Director, M.Ed. Program

Union Institute & University (UI&U)
01.2009 - 01.2013

Faculty Advisor, M.Ed. Program

Union Institute & University (UI&U)
01.2005 - 01.2009

Master of Education - School Psychology

Long Island University

Bachelor of Arts - Sociology

Queens College

Doctor of Philosophy - Educational Leadership & Counseling

Barry University

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Dr. Jay M. Keehn