Dr. Jennifer Meade
Lyons,OH
Summary
Caregiving professional with 22 years of experience in providing high quality, patient-centered care. Additional experience in quality, case management, and progressive leadership opportunities. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in Ohio and Michigan.
Overview
23
23
years of professional experience
Work History
Director of Patient Care
Hospice Of Lenawee
04.2023 - Current
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Facilitated open communication channels within teams to address any concerns or challenges promptly and constructively.
- Fostered positive work environment by advocating for employee needs, recognizing achievements, and promoting professional growth opportunities.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Led initiatives to maintain highest level of patient privacy and confidentiality, adhering to HIPAA regulations.
- Ensured regulatory compliance by staying current on industry standards and incorporating updates into departmental protocols as needed.
University Teaching Assistant
Lourdes University
09.2022 - 12.2023
- Clinical teaching instructor for Direct entry MSN program
- Promoted active learning techniques through hands-on activities designed to solidify key concepts while increasing student engagement.
- Helped students develop diligent study habits and strategies to achieve successful outcomes.
- Monitored student progress to identify weaknesses and provide recommendations for improvement.
- Built and maintained professional relationships with students and faculty members.
- Checked assignments, proctored tests and provided grades according to university standards.
Care Navigator
Promedica Flower Hospital
03.2019 - 04.2023
- Responsible for safe discharge plan and transition of care from Acute care setting to next level of care.
- Improved patient adherence to treatment plans through ongoing support and education efforts.
- Maintained detailed documentation of patient interactions, treatment plans, and progress notes for accurate recordkeeping.
- Consistently maintained confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Reduced hospital readmissions for patients through proactive follow-up and continuous communication.
- Streamlined healthcare services by effectively collaborating with interdisciplinary teams.
Clinical Resource Nurse
Promedica Flower Hospital
10.2016 - 03.2019
- Enhanced communication among interdisciplinary teams, providing clear and concise hand-off reports.
- Coordination of care for clinically complex patients
- Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
- Promoted culture of safety through consistent adherence to infection control practices and regulatory standards.
- Assisted in quality improvement projects, analyzing data and identifying areas for process enhancement.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Clinical Manager
Promedica Flower Hospital
08.2013 - 10.2016
- Management of 28 bed orthopedic/ medical-surgical unit serving adolescents, adults, and geriatric populations.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Selected, promoted and terminated staff members.
- Monitored unit budget to meet financial objectives for spend rate and funding.
- Identified nurses' and staff training needs and devised training programs to close gaps.
- Oversaw overall operation of nursing services and patient care.
Patient Care Supervisor
Promedica Toledo Hospital
10.2010 - 08.2013
- Responsible for education and orientation of staff in central transport, central staffing, admission unit, and outside agency staff as well as assisting house supervisor with hospital staffing.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Enhanced team morale by recognizing individual achievements regularly during staff meetings and through informal interactions.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Increased staff retention rates with regular performance evaluations, constructive feedback, and professional development opportunities.
- Strengthened relationships between nursing staff and other departments by actively participating in cross-functional meetings aimed at improving overall patient experience within facility.
Charge Nurse
Promedica Toledo Hospital
06.2007 - 10.2010
- Highly skilled, competent bedside nurse responsible for caring for diverse patient population of adult and pediatric patients in variety of clinical settings throughout hospital with additional responsibilities including performing staffing for hospital, maintaining education for department, and making schedules.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Supervised and managed daily scheduling, tasking, and administration.
- Promoted safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Implemented quality patient care techniques to align with safety, health, and organizational regulations.
Float Nurse
Promedica Toledo Hospital
06.2007 - 10.2010
- Highly skilled, competent bedside nurse caring for diverse population of adult and pediatric patients in variety of clinical settings throughout hospital.
- Assisted in training and mentoring of new nurses, sharing expertise across multiple specialties and areas of practice.
- Supported hospital's mission and vision by consistently providing high-quality, patient-centered care across all assigned units.
- Managed time effectively to balance competing priorities in high-pressure situations across multiple units.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Maintained strong communication with patients and families throughout treatment process, fostering trust and rapport.
Staff Nurse, Pediatrics
ProMedica Toledo Children's Hospital
04.2006 - 06.2007
- Highly skilled, competent nurse caring for variety of pediatric patients and their families.
- Evaluated effectiveness of care plans regularly, making adjustments as needed based on individual patient needs and progress toward goals
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Educated family members and caregivers on patient care instructions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Staff Nurse, Cardiac Step-Down
Promedica Toledo Hospital
07.2001 - 04.2006
- Highly skilled, competent bedside nurse caring for complex cardiac patient.
- Participated in team-building activities to foster teamwork and collaboration.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
- Monitored patient reactions after administering medications and IV therapies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
Education
DNP - Nursing
Lourdes University
Sylvania, OH05.2022
Master of Science - Nursing
Lourdes University
Sylvania, OH05.2014
Bachelor of Science - Nursing
Lourdes University
Sylvania, OH05.2010
Associate of Science - Nursing
Northwest State Community College
Archbold, OH05.2001
Skills
- Patient education and counseling
- Patient Education
- Staff Scheduling
- Performance monitoring
- Clinical Documentation
- Multidisciplinary team collaboration
- Risk Management
- Process Implementation
- Facility Oversight
- Care Planning
- Regulatory Requirements
- Quality Improvement
Timeline
Director of Patient Care
Hospice Of Lenawee
04.2023 - Current
University Teaching Assistant
Lourdes University
09.2022 - 12.2023
Care Navigator
Promedica Flower Hospital
03.2019 - 04.2023
Clinical Resource Nurse
Promedica Flower Hospital
10.2016 - 03.2019
Clinical Manager
Promedica Flower Hospital
08.2013 - 10.2016
Patient Care Supervisor
Promedica Toledo Hospital
10.2010 - 08.2013
Charge Nurse
Promedica Toledo Hospital
06.2007 - 10.2010
Float Nurse
Promedica Toledo Hospital
06.2007 - 10.2010
Staff Nurse, Pediatrics
ProMedica Toledo Children's Hospital
04.2006 - 06.2007
Staff Nurse, Cardiac Step-Down
Promedica Toledo Hospital
07.2001 - 04.2006
DNP - Nursing
Lourdes University
Master of Science - Nursing
Lourdes University
Bachelor of Science - Nursing
Lourdes University
Associate of Science - Nursing
Northwest State Community College
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