Dr. Kimberly Malone Haddox
Summary
Recognized experience in program development, implementation of educational programming, and college accreditation processes. Experience in curriculum design, faculty development, online course design, enrollment management, and university fundraising. Proven track record in furthering university diversity, equity, and inclusion initiatives and implementing a wide variety of student services to meet the diverse needs of students. Business trailblazer in the area of identifying corporate relationships and cultivating partnerships with local community agencies. History of assessing organizational needs and developing training and educational programs to address those in need via partnerships with the Nashville Chamber of Commerce, United Way, American Red Cross, and Behavioral Mental Health organizations.
Overview
26
26
years of professional experience
Work History
Campus Director/Associate Dean
Nashville State Community College
01.2022 - Current
- Provide academic oversight and leadership for the North Davidson extended campus.
- Accountable for campus academic programming, enrollment, faculty, campus budget, campus events, and scheduling of classes.
- Work with community leaders, and area businesses in cultivating opportunities for workforce development, and student engagement.
- Created an opportunity for dual enrollment classes held on the college campus for neighboring high schools.
- Endlessly providing support of working relationships with MNPS school officials on creative measures to grow programming opportunities for the campus.
- Recruit and supervise full-time and part-time employees according to college policies and procedures.
- Maintain regular and open communication with campus faculty and staff, and disseminate information as appropriate.
- Supervises the management of physical facilities and equipment used by the campus.
- Coordinates services to students, including recruitment, admissions, records, financial aid, testing, and tutoring services.
- Participates in strategic planning efforts, SACSCOC accreditation processes, and program audits.
- Serve on various university committees to represent the department's interests and strategic objectives.
- Participated in the building naming rights with the Nashville State Community College Foundation.
- Collaborated with faculty to create a cohesive academic curriculum, resulting in improved student outcomes.
- Implemented safety measures and protocols on campus, ensuring a secure learning environment for both staff and students.
- Developed and oversaw campus budget to support annual planning and goal achievement.
- Oversaw facilities management, ensuring that buildings were well-maintained and equipped to meet the needs of students and staff alike.
- Promoted a culture of continuous improvement by regularly evaluating campus performance metrics and implementing data-driven initiatives.
- Cultivated strong relationships with parents and community members, fostering a supportive learning environment for all students.
- Spearheaded initiatives to improve diversity on campus, creating an inclusive atmosphere where all students felt welcome and supported.
- Prepared and administered a budget of $750k for the campus with 300 students.
Campus Academic Dean
Strayer University
01.2017 - 01.2020
- Provided leadership for specific academic programs, budget, faculty and staff development, and quarterly class scheduling servicing over 900 students.
- Closely monitored and ensured student academic progress through recruitment, admissions, observation, evaluation, and advisement.
- Initiated university-wide articulation agreement with Lincoln Tech for the Bachelor of Applied Science in Management program.
- Mediated student concerns related to grade appeals, academic integrity violations, and grade appeals
- Supported students with alternative college credit options, through Sophia Learning, and Life Credit Portfolio.
- Established partnerships across the University to promote students' academic success and served as the central point of contact for academic matters in support of adult and non-traditional students.
- Partnered with Verizon, Home Depot, and Lowe's to assist students in enrolling in various programs using employer tuition benefits.
- Reviewed new student applications for accuracy and completion using CRM and Ellucian.
- Supervised the collection of potential college applicants using Salesforce and Banner system.
- Leveraged knowledge of budget and educational designs to facilitate the development of cost-effective educational programs.
- Served as official campus liaison for completing unofficial transcript review and satisfactory academic progress (SAP) approval/denials, while managing a team to oversee student academic portfolio.
- Contributed significant efforts for increasing school registrations by over 40% with improved promotional approaches, outreach strategies, and parent engagement plans.
- Led the campus redesign and expansion of the campus tutoring and academic support services, resulting in a 10% improvement in overall student retention rates.
- Worked with campus leaders and outside contractors for the construction, educational equipment, and programming of the new campus site.
- Conduct faculty and student evaluations via student opinion polls data, and classroom observations quarterly to assist in improving campus enrollment outcomes and faculty engagement..
- Represented the college in cooperation with the Vice Provost, staff, and community to develop appropriate partnerships that advanced the College's mission and vision.
- Ensured adherence to federal, state, and local regulations regarding higher education policies.
- Fostered a positive learning environment by promoting diversity and inclusion initiatives within the institution.
- Implemented innovative teaching methods to improve student outcomes across all academic programs.
- Built strong relationships with community partners to develop internship opportunities and enhance student employability.
- Promoted a culture of research excellence by supporting faculty publications, presentations, and conference participation.
- Led accreditation efforts resulting in a successful renewal of regional and program-specific accreditations.
- Oversaw academic advisement services that resulted in higher retention rates among students.
- Managed academic personnel effectively, including hiring, evaluations, promotions, and conflict resolution.
- Evaluated institutional effectiveness using data-driven assessments to inform decision-making processes.
- Improved curriculum quality by conducting regular evaluations and updates in alignment with educational standards.
- Increased enrollment rates through targeted marketing campaigns and collaborating with admissions teams.
- Created an atmosphere of collaboration among departments through the establishment of interdisciplinary committees and programs.
- Conferred with educators to rebalance classes, increase resource utilization, and integrate new technology.
Business Faculty - Business Administration
Strayer University
01.2012 - 01.2020
- Applied knowledge and expertise of Business Administration to assist student in gaining a broader understanding of business operational management, introduction to business, and business capstone classes
- Taught 5 classes per term, averaging 25-30 students per class
- Facilitated exams to reinforce student learning in business management and engaged students through in-depth lectures, debates, discussions, and literary subjects
- Design course curriculum for business management, foundation of success, and general psychology courses
- Provided educational guidance for adult learners through constructive feedback, in-person facilitation, contact calls, and emails
- Promoted student success by demonstrating a flexible style and exhibiting a passion for teaching by devoting time and energy to developing scholarly excellence
- Enhanced academic programs with innovative methodologies and collaboration
- Represented content using technologies and pedagogical techniques to enhance learning
- Served as a member of the faculty council
- Advocated and presented ideas, shared faculty concerns, and provided possible solutions, and outcomes to academic affairs and vice provost
Business Development Manager
Centerstone Research Institute
01.2012 - 01.2015
- Worked with C-suite and VP level clients, uncovered needs for capturing data housed within EHR system using analytics, developed/presented solutions, project managed implementations, and delivered training
- Continually scrutinized short-term and long-range strategies, goals, and mission achievements, instituting new objectives to maximize revenue generation and new business development
- Successfully developed and managed 11 new Community Mental Health Center accounts generating $900k in annual revenue and exceeding sales forecasting by 50%
- Worked closely with SVP and GM to develop customer acquisition strategies to obtain maximum sales volume and goals
- Established relationships with senior decision makers (CEOs, CFOs, CMOs, or VPs) with potential clients
- Maintained technology/budget expenses and forecasting for the business development unit
- Developed and facilitated training for awareness of Behavioral Health issues and diversified learning for educators, healthcare administrators, senior management, and human resource personnel
- Spearheaded marketing and business development activities to achieve breakthrough performance and acquire new business
- Grant researcher for grant writing team
- Grew revenue over $900k in one year achieving sales growth of 50% through new business acquisitions
- Directed sales and business development functions, including new product introduction, key account management, customer relationship development, and contract negotiations
- Developed and executed effective business development strategies to generate leads, close deals, and win new business opportunities
EPIC System Training Manager
Vanderbilt University
01.2011 - 01.2012
- Provided high-quality education through in person and online courses, providing healthcare personnel with a rich, relevant, and engaging training experience
- Conducted continuous content evaluations in order to enhance delivery and improve effectiveness
- Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in the knowledge base for support team use
- Conducted regression testing, analyzed results, and submitted observations to the development team
- Assisted Principal Trainer with curriculum design and creating quick study guides and tip sheets
- Recorded questions and feedback/status reports to management
- Assisted with onboarding ATEs and teaching Mainline health-specific workflows
- Delivered classroom training for Radiologists, Mid-level Providers, Techs, Nurses, and Front Desk staff on the Radiant application
- Managed Learning Management Systems and CMEs for providers
- Assisted end users with setting up their login credentials in the Log-in Lab
Operations Manager
Travelers Insurance
01.1999 - 01.2011
- Oversaw day-to-day operations focused on, the attainment of key business metrics, implemented policies and standard operating procedures for continuous improvement
- Enhanced operations efficiency by controlling budgets, overseeing customer accounts, and managing schedules
- Created and implemented standard operating procedures across the worker's compensation department resulting in common platforms for vendor and employee use
- Analyzed, reviewed, and implemented recommendations for improvement in all operational areas
- Managed successful transition from onsite services to remote services reducing overhead by 20%
- Increased customer service levels through proactive service activities
- Built employee efficiency by evaluating task time and position duration and calculating daily position goals
- Minimized employee cost while maximizing work capacity in each department by forecasting monthly, quarterly, and yearly work and formulating a spreadsheet to calculate the number of necessary employees
- Increased forecast accuracy through periodic inventory checks, product trends analysis, and lead time management
Education
Doctorate of Education, Ed.D. - Organizational Leadership
Argosy University, Argosy School of Education
Phoenix, AZExecutive Master of Business Administration -
Jack Welch Management Institute
Herndon, VAMaster of Arts - Counseling Psychology
Trevecca Nazarene University
Nashville, TNCertificate -
Joe Gibbs Performance Management Institute
Washington, DCBachelor of Science - Consumer Science Education
Tennessee State University
Nashville, TNSkills
- Campus Operations
- Diversity and Inclusion
- Banner, Slate, and Ellucian
- University policies
- Community Networking
- Partnership Development
- Higher Education Administration
- Collaborative Problem-Solving
- Student Engagement
Professional Organizations
American Association for Women in Community Colleges (AAWCC)
American Association for Women in Community Colleges 2023 Leadership Fellow
National Alliance for Partnerships in Equity (NAPE) - 2023
TriStar Skyline Hospital Board Member – 2022 – Present
Madison/Rivergate Chamber Board Member – 2022
Women in Higher Education (WHET) – 2022 – Present
Timeline
Campus Director/Associate Dean
Nashville State Community College
01.2022 - Current
Campus Academic Dean
Strayer University
01.2017 - 01.2020
Business Faculty - Business Administration
Strayer University
01.2012 - 01.2020
Business Development Manager
Centerstone Research Institute
01.2012 - 01.2015
EPIC System Training Manager
Vanderbilt University
01.2011 - 01.2012
Operations Manager
Travelers Insurance
01.1999 - 01.2011
Master of Arts - Counseling Psychology
Trevecca Nazarene University
Certificate -
Joe Gibbs Performance Management Institute
Bachelor of Science - Consumer Science Education
Tennessee State University
Doctorate of Education, Ed.D. - Organizational Leadership
Argosy University, Argosy School of Education
Executive Master of Business Administration -
Jack Welch Management Institute
Similar Profiles
Scott HardyScott Hardy
College Student at Nashville State Community CollegeCollege Student at Nashville State Community College
Eucretia JohnsonEucretia Johnson
Adjunct Instructor at Nashville State Community CollegeAdjunct Instructor at Nashville State Community College
JAMESON BEARJAMESON BEAR
Accounting Manager at Nashville State Community CollegeAccounting Manager at Nashville State Community College
Linda NewbyLinda Newby
Adjunct Professor of Vocal Studies at Nashville State Community CollegeAdjunct Professor of Vocal Studies at Nashville State Community College
Magali MunizMagali Muniz
Managing Dean/Director Off Campus Operations at Bergen Community CollegeManaging Dean/Director Off Campus Operations at Bergen Community College