Dr. Lisa Torres

Key Responsibilities & Achievements:

• Led early detection initiatives for at-risk patients, mitigating psychological and physical deterioration while aligning with organizational health goals.
• Developed and implemented service plans with multidisciplinary teams, ensuring holistic, integrated care for clients and families across office, community, and school settings.
• Created the protocol for the Healthy Steps Program across several agency sites, standardizing care delivery and improving program outcomes.
• Supervised new BH providers, conducted training, and mentored staff, driving continuous improvement in service delivery and team productivity.
• Coordinated behavioral health services integration with other agency programs, ensuring compliance with funding and regulatory requirements.
• Managed grant coordination and supported financial sustainability by monitoring budgets and ensuring adherence to funding goals.
• Strengthened program resources, communication strategies, and service impact in the behavioral health field, fostering professional relationships to support organizational growth.

Key Responsibilities & Achievements:

• Provided strategic leadership to district teams, advising on student diagnoses, treatment plans, and intervention needs, aligning with behavioral health goals.
• Developed and implemented mental health programming to support an integrated care model across school sites, ensuring high-quality services.
• Supervised and mentored student therapists and mental health associates, promoting professional development and team productivity.
• Ensured compliance with legal and organizational standards through accurate clinical documentation and adherence to funding requirements.
• Collected and analyzed mental health data to optimize district-wide services and evaluate program effectiveness.
• Contributed to the expansion and integration of mental health services within the district, enhancing service delivery and meeting community needs.

Key Responsibilities & Achievements:

• Led the development and coordination of individualized treatment plans for members with chronic or acute mental illness, ensuring comprehensive care.
• Provided psychotherapy across individual, couples, family, and group modalities to promote mental health improvement.
• Served as a leadership resource within the department, providing training and consultation to other therapists on best practices and treatment strategies.
• Worked closely with addiction medicine to manage co-occurring disorders, ensuring integrated and holistic treatment.
• Collaborated and coordinated with patients accessing higher levels of care, such as Partial Hospitalization Programs (PHP) and residential programs, to ensure continuity of care.
• Educated patients and families on therapeutic and medication adherence, improving treatment outcomes.
• Collaborated with physicians to assess the necessity of psychotropic medications, enhancing integrative care.
• Maintained detailed, confidential records and provided timely reports to support ongoing treatment planning.
• Volunteered as the Gender Case Manager, supporting youth and families in understanding and accessing gender-affirming medical treatments.
• Ran the first psycho-educational group for parents and/or caregivers on gender identity and how to be gender-affirming, promoting awareness and support for families.

• Key Responsibilities & Achievements:
• Led clinical supervision for staff in accordance with BBS guidelines, fostering professional growth, adherence to best practices, and ensuring quality service delivery.
• Developed and implemented evidence-based initiatives to improve program outcomes, positively impacting community mental health and well-being.
• Collaborated with district and program teams to set long-term goals, monitor performance, and ensure alignment with organizational objectives.
• Provided crisis intervention across districts, delivering timely support and resources to at-risk youth in need of immediate care.
• Managed program statistics, tracked financial performance, and ensured the program remained within budgetary constraints, contributing to fiscal accountability.
• Generated reports for community stakeholders to inform service delivery improvements and track program effectiveness.

Key Responsibilities & Achievements:

• Led the Intensive Outpatient Program (IOP) and Systems of Care (SOC) programs, managing a multidisciplinary team of mental health therapists, family specialists, and family partners, ensuring compliance with state and county regulations.
• Developed and executed individualized treatment plans, enhancing client care and fostering family engagement in the therapeutic process.
• Managed program budgets, coordinated resources, and ensured the department met the requirements of county contracts while fulfilling the fiscal needs of the agency.
• Delivered BBS-approved clinical supervision to mental health associates, contributing to the development of future mental health professionals.
• Promoted evidence-based practices within the team, improving program quality and client outcomes.
• Helped develop protocols for coordinating care between psychiatric hospitals, crisis stabilization units, and mobile crisis programs, ensuring seamless transitions for clients in crisis.

Key Responsibilities & Achievements:

• Provided strategic leadership and management of the outpatient mental health program, ensuring alignment with organizational goals and fostering a collaborative team environment.
• Directed program staff, including licensed and associate therapists, student therapists, in the development and implementation of individualized treatment plans, improving service delivery and enhancing patient satisfaction.
• Coordinated integration efforts between outpatient mental health services and other programs to ensure a holistic, integrated care model.
• Managed program budgets, ensuring financial sustainability while meeting program objectives and aligning with fiscal targets.
• Supervised and supported a diverse team, including licensed and associate therapists, student therapists, family specialists, and family partners, providing leadership, training, and professional development to ensure high-quality documentation and adherence to care standards.
• Ensured compliance with regulations, licensing, and funding requirements, maintaining program integrity and meeting legal obligations.
• Actively participated in leadership meetings, contributing to strategic planning and organizational development.
• Supported the expansion of the department by helping to write and secure the RFP for the intensive outpatient contract.