Dr. Med. Theresa Lichtenberg
German Doctor Looking For Work While Applying For Residency In The US
Miami,FL
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
Work History
Restaurant Waiter
Fabel Miami
Miami, Florida
11.2023 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Dealt with VIPs ensuring exquisite service.
Resident Doctor
Praxis Benedicter & Sattler;Impzentrum Bamberg;FAU
Elangen, Germany
07.2021 - 12.2022
- Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.
- Implemented therapeutic regimens involving medications and other interventions to mitigate symptoms and prevent reoccurrence.
- Monitored practice budget closely to prepare financial reports for monthly board of directors meetings.
- Monitored post-operative recovery and educated patients on at-home recovery.
- Recorded patients' health histories and provided over 50 consultations weekly.
- Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
- Provided emergent medical care and treatment for life-threatening injuries and illnesses.
- Met with patients to discuss medical histories and current complaints.
Barista
Ella's Cafe Espresso & Wine Bar
New York, NY
05.2023 - 07.2023
- Served up to 300 customers per shift
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Controlled line and crowd with quick, efficient service.
Strategy Intern
Siemens Healthineers
Erlangen, Germany
03.2016 - 01.2020
- Development of internal communication strategy for knowledge management tool "medic": Strengths/weaknesses analysis, identification of user group, project planning, conducting survey for ca 200 people
- Initiated and planned1.5-day event with 60 participants on topic of "knowledge management" across Healthineers including project management, conception, organization and realization
- Conception and implementation of internal advertising mailing to 5000 recipients to increase use of internal knowledge platform
- Content and graphical revision of country profiles, fact sheets with most important epidemiological, health economic and political facts about twelve highest revenue-generating countries
- Customized scientific research to address health economic and clinical questions in context of clinical knowledge management
- Processing of complex medical topics for employees, e.g. diabetes mind maps
- Attendee management of more than 90 participants and location management of International Healthcare collaboration conference 2018
- Full responsibility in subproject external evening event of International Healthcare collaboration conference 2018 with 100 attendees
- Configuration and adaption of agile software salesforce for five different use cases in close collaboration with leading stakeholders, reducing need of external software consultant
- Design and delivery of interactive online training for software salesforce for 50 users on management level
- Content and graphic design of offline training material
- Project management, including organizing workshop for rollout of version 2.0
- Assisting in competitive intelligence
- Onboarding and integration of new working students
Tour Guide
Weichlein Tours For APT &Viking River Cruises
Lyon, Chalon, Basel, Prague,Freiburg, Black Forest
03.2015 - 10.2016
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories over up to 2.5 days
- Supervised, coordinated and guided groups of up to 40 people on scheduled tours.
- Answered questions, pointed out important features of passed sites and offered further details about German culture.
- Built personal relationships with guests to promote positive experiences.
Restaurant Waiter and Supervisor
Nägelhof, Restaurant&Bar Zen, Brasserie
Erlangen, Germany
08.2008 - 04.2016
- Served over 15000 customers
- Answered customers' questions, recommended items, and recorded order information
- Coordinated foodservice operations between kitchen staff and dining room servers.
- Showed high-level understanding of fine dining standards and practices, catered to politicians and up-scale business customers
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Supervised shifts
Bartender
Erlkönig
Erlangen, Germany
09.2014 - 05.2015
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Learned how to make wide variety of mixed drinks.
- Served alcoholic and non-alcoholic beverages in bar environment.
Event Management & Marketing
B*vents; Siemens Audiology,Card&Finance Consulting
Nuremberg, Erlangen And Surroundings, Germany
01.2012 - 03.2014
- Service and organization at 20+ weddings
- Organization of Siemens Audiology participation (60 people) in sports event B2Run, including internal marketing, themed weeks with experts on exercise and nutrition, registration process, on-site-coordination
- Researching and writing 3 articles per week for global intranet of Siemens Audiology on technology, organizational, historical, current affairs in both German and English
- Media research on “where the automobile industry will develop to”, which the company Card&Finance consulting drew strategical conclusions for further actions from
- Developed creative themes for events and created related activities to engage attendees
Education
M.D. - Medicine
Friedrich-Alexander Universität Erlagen-Nürnberg
Erlangen, Germany 09.2014 - 06.2021
Skills
Fluency in English
undefinedTimeline
Restaurant Waiter
Fabel Miami
11.2023 - Current
Barista
Ella's Cafe Espresso & Wine Bar
05.2023 - 07.2023
Resident Doctor
Praxis Benedicter & Sattler;Impzentrum Bamberg;FAU
07.2021 - 12.2022
Strategy Intern
Siemens Healthineers
03.2016 - 01.2020
Tour Guide
Weichlein Tours For APT &Viking River Cruises
03.2015 - 10.2016
M.D. - Medicine
Friedrich-Alexander Universität Erlagen-Nürnberg
09.2014 - 06.2021
Bartender
Erlkönig
09.2014 - 05.2015
Event Management & Marketing
B*vents; Siemens Audiology,Card&Finance Consulting
01.2012 - 03.2014
Restaurant Waiter and Supervisor
Nägelhof, Restaurant&Bar Zen, Brasserie
08.2008 - 04.2016
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