Dr. Monica Lackey
Winston-Salem,NC
Summary
Proactive and goal-oriented professional with strong time management and problem-solving abilities. Recognized for reliability and adaptability, with a quick capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Therapy Program Director/Occupational Therapist
Synchrony Rehabilitation
08.2022 - 04.2024
- Established effective partnerships with community organizations to provide additional resources for patients and their families.
- Developed marketing materials highlighting the benefits of the therapy program, resulting in increased referrals from physicians.
- Facilitated ongoing training opportunities for therapy team members, keeping them up-to-date on industry best practices and emerging trends in treatment approaches.
- Coordinated with insurance providers to secure optimal coverage for a diverse range of patient needs, reducing financial burdens on families seeking therapy services.
- Managed budgets effectively, optimizing use of available funds while ensuring delivery of essential services to patients in need.
- Maintained strong relationships with referring providers, regularly updating them on patient progress and program developments.
- Cultivated a positive work environment, promoting open communication among team members.
- Streamlined program operations for increased efficiency by optimizing staff scheduling and resource allocation.
- Mentored junior therapists and support staff, fostering professional development within the team.
- Ensured seamless transitions between levels of care by working closely with hospital discharge planners and other healthcare professionals involved in the referral process.
- Collaborated with interdisciplinary teams to develop individualized treatment plans tailored to each patient''s needs.
- Enhanced patient outcomes by developing and implementing comprehensive therapy programs.
- Implemented evidence-based practices to ensure delivery of high-quality therapeutic interventions.
- Monitored operations for regulatory compliance and to check for workflow problems impacting delivery of optimal patient therapy.
- Submitted insurance claims and resolved billing or claims issues.
- Processed referrals and set up new patients with correct therapist based on availability and particular specialties.
- Coordinated staff schedules for optimal coverage of patient demands.
- Oversaw team of 8 therapists handling load of long-term therapy patients and those needing temporary help.
- Resolved issues with patient care by liaising between patients, staff and outside providers.
- Trained, motivated and advised therapy staff on correct procedures.
Occupational Therapist
Surry Community Health and Rehabilitation Center
07.2019 - 08.2022
- Documented patient progress accurately and efficiently, ensuring compliance with regulatory requirements.
- Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
- Collaborated with interdisciplinary team members for comprehensive patient care and optimal results.
- Participated in continuing education opportunities to stay current with industry trends and best practices in occupational therapy.
- Provided education to empower patients and families to understand conditions, treatments and treatment options for managing symptoms.
- Promoted independence in activities of daily living through task analysis, environmental adaptations, and compensatory techniques.
- Enhanced overall quality of life for patients with chronic conditions by addressing physical, cognitive, psychosocial, and sensory impairments.
- Conducted thorough evaluations to assess patient needs, functional limitations, and potential for improvement.
- Developed customized home exercise programs, enabling patients to maintain progress outside of therapy sessions.
- Implemented creative group therapy sessions targeting socialization skills development among peers within inclusive setting.
Occupational Therapist
Sunset Villa Care Center
04.2019 - 07.2019
- Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
- Documented patient progress accurately and efficiently, ensuring compliance with regulatory requirements.
- Provided education to empower patients and families to understand conditions, treatments and treatment options for managing symptoms.
- Promoted independence in activities of daily living through task analysis, environmental adaptations, and compensatory techniques.
- Enhanced overall quality of life for patients with chronic conditions by addressing physical, cognitive, psychosocial, and sensory impairments.
- Established rapport with diverse populations including pediatric, geriatric, mental health clients to ensure effective communication throughout treatment process.
- Provided clinical services to clients with various physical, mental and emotional impairments.
Occupational Therapist (PRN)
Camden Place Skilled Nursing Facility
05.2017 - 02.2019
- Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
- Documented patient progress accurately and efficiently, ensuring compliance with regulatory requirements.
- Improved patient outcomes by implementing individualized treatment plans and monitoring progress.
- Provided education to patients and families on coping strategies, adaptive equipment, and safety modifications.
- Enhanced overall quality of life for patients with chronic conditions by addressing physical, cognitive, psychosocial, and sensory impairments.
Occupational Therapist
Central Continuing Care
05.2017 - 02.2019
- Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
- Documented patient progress accurately and efficiently, ensuring compliance with regulatory requirements.
- Enhanced overall quality of life for patients with chronic conditions by addressing physical, cognitive, psychosocial, and sensory impairments.
- Established compassionate and caring relationships with patients.
Occupational Therapist (PRN)
Magnolia Creek Assisted Living Facility
05.2017 - 02.2019
- Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
- Documented patient progress accurately and efficiently, ensuring compliance with regulatory requirements.
- Collaborated with interdisciplinary team members for comprehensive patient care and optimal results.
Level II Fieldwork
Crossway Pediatric therapy
08.2015 - 11.2015
- Facilitated ADLs and assisted patients with functional mobility to increase comfort and quality of life
- Created individualized home exercise programs for outpatient therapy clients to improve health and wellness
- Provided home pediatric occupational therapy evaluation and treatment services to children with developmental, neurological and genetic disorders
- Advocated to protect the health, safety, and rights of the patient
- Maintained organized documentation and patient files
- Worked with patients diagnosed with Autism Spectrum Disorders, Down syndrome and Articulation and Phonological Processing Disorders
- Assisted in IEP goal development and gave professional input determining student progress
Level II Fieldwork
University Place Nursing and Rehabilitation Center
06.2015 - 08.2015
- Participated in professional development opportunities, staying current with industry trends and enhancing skills as needed.
- Implemented goal-oriented approaches to therapy sessions, motivating patients towards meaningful progress milestones.
Level I Fieldwork
Mt. Royal Elementary/Middle School
01.2015 - 05.2015
- Observed occupational therapist and worked on handwriting techniques
- Contributed to research projects aimed at advancing knowledge within the profession.
Level I Fieldwork
John Hopkins Hospital
08.2014 - 12.2014
- Observed occupational therapist screen, evaluate, and treat patients
- Discussed evaluation and assessment tools on mental health/ substance abuse unit
Level I Fieldwork
INOVA Mt. Vernon Hospital
01.2014 - 05.2014
- Observed OT make a splint for patient in outpatient rehabilitation setting
- Contributed to research projects aimed at advancing knowledge within the profession.
Internship
Whitestone Retirement Community
05.2011 - 08.2011
- Worked with a Certified Therapeutic Recreational Specialist (CTRS)
- Completed soap/ progress notes and implemented activities with residents
- Completed 560 hours
Practicum Intern
Thomasville Medical Center
05.2010 - 07.2010
- Worked with a variety of populations in inpatient/outpatient setting
- Completed 120 hours
Education
Doctoral - Occupational Therapy
BRENAU UNIVERSITY
Gainesville, GA08.2020
Master’s - Occupational Therapy
HOWARD UNIVERSITY
Washington, DC12.2015
Bachelor of Science - Recreational Therapy
THE UNIVERSITY OF NORTH CAROLINA AT GREENSBORO
Greensboro, NC08.2012
Skills
- Leadership
- Problem-solving
- Communication
- Staff Management
- Multidisciplinary Collaboration
- Time Management
- Reliability
- Organizational Skills
- HIPAA Compliance
- Team building
- Self Motivation
- Professionalism
Affiliations
- North Carolina Board of Occupational Therapy (NCBOT)
Timeline
Therapy Program Director/Occupational Therapist
Synchrony Rehabilitation
08.2022 - 04.2024
Occupational Therapist
Surry Community Health and Rehabilitation Center
07.2019 - 08.2022
Occupational Therapist
Sunset Villa Care Center
04.2019 - 07.2019
Occupational Therapist (PRN)
Camden Place Skilled Nursing Facility
05.2017 - 02.2019
Occupational Therapist
Central Continuing Care
05.2017 - 02.2019
Occupational Therapist (PRN)
Magnolia Creek Assisted Living Facility
05.2017 - 02.2019
Level II Fieldwork
Crossway Pediatric therapy
08.2015 - 11.2015
Level II Fieldwork
University Place Nursing and Rehabilitation Center
06.2015 - 08.2015
Level I Fieldwork
Mt. Royal Elementary/Middle School
01.2015 - 05.2015
Level I Fieldwork
John Hopkins Hospital
08.2014 - 12.2014
Level I Fieldwork
INOVA Mt. Vernon Hospital
01.2014 - 05.2014
Internship
Whitestone Retirement Community
05.2011 - 08.2011
Practicum Intern
Thomasville Medical Center
05.2010 - 07.2010
Doctoral - Occupational Therapy
BRENAU UNIVERSITY
Master’s - Occupational Therapy
HOWARD UNIVERSITY
Bachelor of Science - Recreational Therapy
THE UNIVERSITY OF NORTH CAROLINA AT GREENSBORO
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