Dr. MUHAMMAD UMAR
IT Professional
Thane,MH
Summary
Information Technology (IT) Professional with 14+ years of rich experience in managing IT operations and business activities. Responsibilities of long-term Strategical planning to meet business objectives, and developing solutions that improve the efficiency of IT operations. Proven record of successfully implementing ERP, reducing downtime, and improving security, saving costs, and improving customer satisfaction. Background also includes business-to-business, business-to-consumer, and ecommerce activities Project Development IT Operations Management Project Management Vendor Management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
24
24
years of post-secondary education
3
3
Certificates
Work History
IT Manager Infrastructure
WELLNESS FOREVER MEDICARE PVT. LTD
Mumbai, India
05.2019 - Current
- Strategically leading IT Team to meet organizational goals by solutioning and technology introduction
- Leading various teams which includes NOC, IT Support, Procurement, FMS, Cloud Infrastructure, Warehouse Support in IT for daily operations, support, and Development team to smoothen operation hurdles
- Active involvement in Support, Maintenance, R&D, New Development and Implantation of various technologies to meet vision of the Organization.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Established policy, procedure and manuals governing internal IT use.
- Leading and assisting technical upgrade projects for organization by working and coordinating with consultants and developers for integrations.
- Saved 20% Capital expense cost by implementing cost-saving initiatives that addressed long-standing problems
Assistant Manager – IT Infra and ERP
GINI & JONY LTD
Mumbai, India
03.2018 - 05.2019
- Responsible for IT development and management of servers and network, system security, overseeing department budget and planning, and maintaining accurate documentation including resource time tracking and network design documents
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Oversaw development and implementation of improvements to support and network operations.
Assistant IT Manager
MIDAS-CARE PHARMACEUTICALS PVT. LTD
Mumbai, India
06.2017 - 03.2018
- Oversaw and coordinated technology direction and strategy, process and quality improvement
- Successfully Managed IT corporate standards compliance, asset management, project planning and management, budgeting, forecasting, and customer relationship management
Sr. Executive– IT
MONGINIS FOODS PVT. LTD
Mumbai, MH
12.2013 - 06.2017
- Led design and multi-functional rollout of robust, scalable and secure enterprise resource planning (ERP) and point-of-sale (POS) systems
- Implemented ERP module-wise consisting Customer Data management,
- Order Processing System, Purchase, Stores, Quality
- Control, e-Checklist, Security, Production etc
- Also, involved in Project Development lifecycle from scope, requirement gathering, system requirement and specification, user acceptance test, end user training to post implementation support and new enhancements.
- Used critical thinking to break down problems, evaluate solutions and make decisions
Systems Engineer
NIIT TECHNOLOGIES LTD
Mumbai, India
11.2010 - 11.2013
- Worked on multiple projects as per need of organization
- Key projects were Software and web development of
- Employee portal and Customer Satisfaction Survey (CSS), Testing and implementation of Centralized
- Toyota Dealers Management System (CTDMS).
IT Engineer
OXYZEN TECHNOLOGY
Thane, India
02.2008 - 11.2010
- Install, support and maintain hardware and software
- Installation according to best practices, including routers, aggregators, switches, Wi-Fi controllers, and firewalls
- Perform network security design and integration
Education
Ph.D. - Computer Applications
Sri Satya Sai University of Technology & Medical S
Sehore, Madhya Pradesh 07.2015 - 01.2021
Masters in Technology - Information Technology
Karnataka State Open University
Karnataka, India 07.2013 - 12.2015
M.C.A - Computer Applications
Sikkim Manipal University
India 01.2011 - 02.2022
Bachelor of Science - Information Technology
Mumbai University
Mumbai, India 06.2007 - 10.2010
Higher Secondary Certificate (H.S.C) - Science
Maharashtra State Board
Mumbai, India 06.2005 - 02.2007
Skills
- IT Infrastructure Planning
Certification
- Lean Six Signa Black Belt
Timeline
IT Manager Infrastructure
WELLNESS FOREVER MEDICARE PVT. LTD
05.2019 - Current
Assistant Manager – IT Infra and ERP
GINI & JONY LTD
03.2018 - 05.2019
Assistant IT Manager
MIDAS-CARE PHARMACEUTICALS PVT. LTD
06.2017 - 03.2018
Ph.D. - Computer Applications
Sri Satya Sai University of Technology & Medical S
07.2015 - 01.2021
Sr. Executive– IT
MONGINIS FOODS PVT. LTD
12.2013 - 06.2017
Masters in Technology - Information Technology
Karnataka State Open University
07.2013 - 12.2015
M.C.A - Computer Applications
Sikkim Manipal University
01.2011 - 02.2022
Systems Engineer
NIIT TECHNOLOGIES LTD
11.2010 - 11.2013
IT Engineer
OXYZEN TECHNOLOGY
02.2008 - 11.2010
Bachelor of Science - Information Technology
Mumbai University
06.2007 - 10.2010
Higher Secondary Certificate (H.S.C) - Science
Maharashtra State Board
06.2005 - 02.2007
- Lean Six Signa Black Belt
ITIL Foundation
Prince 2 Practitioner
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