Innovative Higher Education Professional bringing proven success in implementing technology-based curriculum delivery and assessment tools. Passionate about fostering academic development and success for every student.
Hi, I’m
Dr. Pamela Harlan-McSwain
Southaven,MS
Summary
Overview
16
years of professional experience
Work History
PCC Consulting
Continuing Education Instructor
03.2024 - Current
Job overview
- Develop individualized plans of study for participants in program.
- Work with adult learners of diverse social, economic and cultural backgrounds.
- Maintain safe, supportive and student-focused learning environment for optimum continuing education.
- Identifiy adult student goals and designed appropriate programs to address goals.
Pearson
Remote Test Scorer –Part-Time
03.2022 - Current
Job overview
- I work as a remote test scorer for Pearson, responsible for scoring student assessments ranging from 4th grade to 12th grade
- The seasonal employment allows me to evaluate student responses to open-ended questions in a reliable manner and scores according to a customer-supplied scoring guide
- Additionally, I am required to pass the qualifying test before scoring and internalizing training and the customer scoring guide.
Christ Community Health Services, Inc.
Director of Post Graduate Education
08.2021 - Current
Job overview
- In my current position, I am responsible for planning, developing, organizing, directing, and governing the operations of Postgraduate Clinical Education activities and Continuing Education (CE) activities to contribute to meeting the mission and goals of Christ Community Health Services
- As the director, I lead system-wide recruitment, growth, and retention strategies to attract and develop high-quality Christ-centered candidates for postgraduate programs
- My job duties also include developing strategies, overseeing program implementation, and ensuring regulatory and grant compliance and accreditation to meet the goals of Postgraduate Education programs and Continuing Education programs to promote student success
- I also liaise between the clinical training programs, HR, operations, and clinical administration regarding program oversight and intervention programs
- Ensures compliance with all applicable accreditation standards/regulations, including CODA and ACGME, all federal, state, and local regulatory requirements, and all funder requirements for grants supporting postgraduate training programs continuing education (CE) standards/regulations.
- Additional key responsibilities include: - Overseeing the accreditation process for ACGME for a new family medicine residency program slated to begin in 2024. - Supervising Residency/Fellowship coordinators to ensure efficient and effective program operations, including effective onboarding of new providers. - Identifying strategic dental schools and family medicine residency programs for recruitment and conducting school visits. - Developing and overseeing data collection and analysis for assessing and monitoring Postgraduate Clinical Education programs - Coordinating quarterly evaluation meetings for each program with faculty members and other internal stakeholders - Planning for long-term sustainability and seeking grant funding opportunities to continue and expand the scope of clinical training programs. - Tracking potential recruits and connecting to local residency coordinators and residency directors - Encouraging, promoting, and helping place resident graduates in target community-based settings. - Assisting dentists after completing their 2-year requirement to transition to other community-based dental settings. - Developing a brand management plan for dental residency recruitment, in conjunction with CMDA across all platforms (print, social media, digital) to ensure consistency to increase national brand awareness. - Collaborating with CCHS Dental Department to ensure CODA compliance for potential visits. - Providing weekly support with Dental Residency [+] Curriculum - Helping coordinate annual commissioning dinners, strategic projects, and international rotations. - Collaborating with Residency Director for monthly [+] clinic training - Teach 1-hour weekly course to Urban Medical Year Interns on Cultural Humility to promote retention and student success for gap year interns.
University of Tennessee Health Science Center
Residency/Program Coordinator II Department of Neurology
01.2019 - 08.2021
Job overview
- Served as the department coordinator of all ACGME accreditation requirements for the Neurology residency training program
- Manages and coordinates GME conducted accreditation site visits for the training program
- Liaised between the program and hospitals, ACGME, and the public
- Planned, organized, and scheduled new staff orientation
- Managed the Clinical Competency Committee twice a year
- Maintained web-based GME accreditation data system and surveys for the program, collecting and evaluating information from various sources throughout the campus
- Prepared and submitted reports as required to GME, American Board of Medical Specialties, American Academy of Specialties, American Association of Medical Colleges, AMA, and other professional organizations
- Developed new procedures in response to new or revised policies issued by governing agencies or program directors based upon independent judgment
- Entered neurology residents’ rotation schedules, monthly conference schedules, and resident billing schedules
- Implemented and managed New Innovations Residency Management Suite database modules to analyze outcome data and improve program efficiency
- Worked with the program director, who is responsible for the clinical compliance of the neurology training program
- Administratively supervised medical residents, managed the program budget, enforced policies and procedures, managed the annual recruitment process, and served as the liaison between the training program and the University- teaching hospitals, accrediting bodies, applicants, and the public.
Diersen Charities (Federal Day Reporting/Treatment Center)
Social Services Coordinator
09.2018 - 01.2019
Job overview
- Oversaw and implemented the day reporting center/ resident re-entry program
- Led Life Skills group counseling sessions, conducted and documented substance abuse testing, and performed onsite visits to resident’s employment
- Other essential components of my position included providing community development and maintaining relationships with government agencies and community partners, correctional, medical, employment, and resident employment sites
- Initiated and maintained cooperative and effective liaison activities with industries/ businesses and other agencies, community groups, and professional associations
- I facilitated classes at the DRC, including Money Management, Cognitive Behavior Skills, and Employment Group.
Mississippi Department of Rehabilitation Services
Senior Counselor
04.2016 - 08.2018
Job overview
- Provided guidance, counseling, and coordinating services to warrant that client remained in their homes through the Independent Living Waiver
- Developed an individualized written rehabilitation program with clients by arranging, managing, and supervising the necessary services to reach independent goals
- Performed monthly home visits to fulfill the client’s needs
- Supervised over 45 Personal Care Attendants (PCAs) to ensure their job duties listed on the task sheet were complete
- Maintained a budget of over $450,000 to ensure all services were correctly authorized.
Mississippi Department of Rehabilitation Services
DRS-Counselor Assistant
02.2009 - 09.2011
Job overview
- Managed payroll, processed payments in AACE 5.0, created authorizations for vendor payments, electronically fingerprinted potential hires, processed all new hire human resource paperwork, and accurately completed case management reports for my assigned caseload
- Processed, filed, and e-copied personal care attendant’s time logs
- Processed referrals, amended authorizations, and communicated with the OSDP billing department.
Diersen Charities (Federal Halfway House)
Employment Specialist
10.2007 - 07.2008
Job overview
- Interviewed, advised, and guided residents to obtain employment through the facility's employment assistance/placement program
- Assessed the client’s readiness for job referral, classroom training, on-the-job training, and support services while coordinating and implementing job preparation strategies
- Provided on-call assistance to the facility and maintained accurate client records, reports, statistics, and employment schedules, including the Fresh Start Client Management System
- Maintained cooperative relationships with public and private employers to develop on-the-job training and direct job placement sites for residents.
Education
University of Memphis
Ed.D from Doctorate of Adult & Higher Education
12.2023
University Overview
Dissertation: Critical Race Theory: An Exploration of African American Medical Students’ Perception of Their Racialized Experiences While Attending Medical School
Mississippi State University
M.B.A. from Business Administration
12.2010
University Overview
Mississippi State University
B.B.A. from Business Administration/ Human Resource Management
05.2007
University Overview
Honors: Magna Cum Laude
Skills
- Standardized Testing
- Curriculum understanding
- Subject matter expertise
- Data Interpretation
- Test Administration
Activities
Activities
- NYU Langone “The Bridge Magazine”- 2023 featured on the cover story & p.22.
- State of Tennessee Notary (Exp. 9/27)
- Certified Administrative Professional (CAP)
- Diversity & Inclusion Certification 2019
- Member of the International Association of Administrative Professionals (IAAP)
- CPR & First Aid Certification 2018-2020
- Certified Mental Health Advisor (2015-2016)
- Rehabilitation of Mississippi (RAM) member
- MSU President’s Commission on the Status of Women (PCSW) Community Rep 2015
- Certified Mock Interview 2009 Federal Bureau of Prisons
- Phi Kappa Phi Member/ Recipient of Senior Award
- Holmes Cultural Diversity Academic Award
- Awarded MSU President’s List consecutively.
Timeline
Continuing Education Instructor
PCC Consulting
03.2024 - Current
Remote Test Scorer –Part-Time
Pearson
03.2022 - Current
Director of Post Graduate Education
Christ Community Health Services, Inc.
08.2021 - Current
Residency/Program Coordinator II Department of Neurology
University of Tennessee Health Science Center
01.2019 - 08.2021
Social Services Coordinator
Diersen Charities (Federal Day Reporting/Treatment Center)
09.2018 - 01.2019
Senior Counselor
Mississippi Department of Rehabilitation Services
04.2016 - 08.2018
DRS-Counselor Assistant
Mississippi Department of Rehabilitation Services
02.2009 - 09.2011
Employment Specialist
Diersen Charities (Federal Halfway House)
10.2007 - 07.2008
University of Memphis
Ed.D from Doctorate of Adult & Higher Education
Mississippi State University
M.B.A. from Business Administration
Mississippi State University
B.B.A. from Business Administration/ Human Resource Management