Debbie Rowles
Training Coordinator
Portland,OR
Summary
Enthusiastic leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of data organization and office procedures. Experienced leader and administrator with over 10 years experience in energy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Production lead PIC
Vestas American Wind Technology
Portland, OR
06.2011 - Current
- Monitored workers on site during production activities for safety procedures compliance.
- Supervised 80 employees on day shift, overseeing efficiency of quality and production.
- Worked directly with management, safety and crew leads, to brainstorm, discuss strategy and mitigate recordable issues and lost production time.
- Established team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Directed production flow and informed management of delays and challenges, as well as suggested resolutions.
- Maintained energy and enthusiasm in fast-paced environment
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion
Customer Service
Southern Wine And Spirits
Denver, CO
06.2003 - 09.2010
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed over 50 customer calls daily dealing with orders and billing.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
Education
MIST - Multi Industry System Technician
Aims Community College
Greeley, CO2011
Skills
- Strong leadership skills
- In-depth OSHA knowledge
- Exceptional organizational skills
- Interpersonal skills
- Process optimization
- Correspondence Handling
- Time management
- Documentation and control
- Purchase orders and organization
- Worked in energy for 10 years
Accomplishments
- Machine Set Up
Gave directions to other workers regarding machine set-up and use. - Production
Consistently met production and schedule levels. - Safety Audit
Led monthly safety audits to monitor employee behavior and ensure safe compliance with company policies and safety regulations.
Certification
- Osha 10 hour
- Train the trainer certified
Timeline
Production lead PIC
Vestas American Wind Technology
06.2011 - Current
Customer Service
Southern Wine And Spirits
06.2003 - 09.2010
MIST - Multi Industry System Technician
Aims Community College
- Osha 10 hour
- Train the trainer certified
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