Dr. Shakeem Jenkins, DHA,MPH

• Oversee the development and processes of the Test & Treat, PrEP, nPEP and Sexually Transmitted Disease departments
• Liaison for Managers of Disease Intervention (Direct Report)
• Responsible for the hiring and selection of new employees, developing performance plans, conducting performance appraisals, planning, and directing Managers, Supervisors, and their teams work, approving timesheets, leave and taking disciplinary action as appropriate
• Utilize leadership and managerial skills to create partnerships within the medical and social service community that serve HIV infected
• Review and analyze monthly statistical outcomes with the STD Manager to share with the supervisors and team members
• Ensure the 24-hour PrEP, nPEP, STD & Test & Treat phones are answered in a timely manner and client's questions are answered appropriately
• Attend all leadership meetings to ensure all departments are meeting their monthly data goals
• Work with community partners to track HIV infected persons and ensure a system exists to link the persons to immediate care
• Monitor employees' work product, performance and investigative activities through observational interviews, counseling sessions and field investigations
• Work with community partners to track HIV infected persons and ensure that systems exist to ensure persons infected with HIV are provided immediate linkage to HIV care and initiation of antiretroviral therapy at the time of diagnosis and/or returning to care after gap in services
• Review employees' cases, field records and other program papers to ensure completeness, accuracy, and timeliness of case management
• Interact with healthcare professional's executives, and vendors in the local community
• Organize and implement training in coordination with the Director of Education for staff in the entire region
• Maintain personal and team's continuing education
• Prepare performance reports for presentation to upper management
• Direct and participate in projects assigned to the region
• Ensure that all clinics within the region follow safety, health and business law and regulations
• Responsible for Business Development, expansion, building new partnership and maintaining existing ones
• Responsible for ongoing update of clinical standing operating procedures in coordination with supervisor

• Use feedback and reflection to develop self-awareness, personal strengths, and address development areas
• Supporting C&D (Cloud & Digital) Platform (Analytics Insights, AWS, Microsoft, CI&E (Cloud Innovation & Engineering), Digital & Cloud Strategy); and, Driving integration of PwC's offshore and onshore Acceleration Centers (ACs)) with US (United States) Consulting
• Managing aspects of onboarding projects into PwC's acceleration centers
• Building relationships and creating AC awareness with Platform and Pillar, partners, and directors
• Conducting workshops and educational sessions as necessary to drive the usage of the acceleration centers within the pillars highlighted for each role above
• Collaborating with AC leaders and platform team members for building the AC solutions
• Identifying relevant client pursuits for AC leverage and drive AC collaboration in those pursuits
• Providing end-to-end support for client pursuits in conjunction with AC points of contact: RFP (Request for Proposal) response, orals preparation and setting up offshore and/or onshore delivery teams after win; and, Coordinating with centers and client teams to define delivery approach, resource requirements, timing, and priority of deliverables in accordance with engagement team standards and AC Standard Operating Procedures
• Working with engagement directors & partners to resolve any issues/conflicts within the acceleration center
• Determining quality objectives in measurable terms for projects in line with the organization objectives
• Developing and improving relationships between the engagement teams and the acceleration centers through effective communication, managing expectations and meeting commitments
• Providing weekly written and oral status reports and regular updates to the teams on various initiatives (e.g., hiring updates, skill set gaps, progress against business cases, attrition, salesforce pipeline, big deals participation, etc.); and, Delivering actionable management information reporting on a regular basis to senior management and driving actions accordingly towards continuous improvement.
• Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
• Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

• Complex professional work involved in the investigation, prevention, and control of communicable diseases within the school system
• Work with both school officials and the state with the development and revision of guidance related to COVID 19 for schools and school districts within the state including testing, screening, outbreak information, reporting requirements, and general school-related questions
• Ensures that the necessary treatment and control procedures are followed by (school system) students, teachers, and parents to prevent any further spread of disease
• Submits and records case information in a disease reporting system to ensure accurate collection of data for evaluation, operational and statistical analysis
• Perform other related duties as required work with both school officials and the state with the development and revision of guidance related to COVID 19 for schools and school districts within the state including testing, screening, outbreak information, reporting requirements, and general school-related questions
• Conduct case investigations on infected students, documents case histories and infection sources
• Answer disease related questions
• Keep current with local school districts, national and international disease trends, and outbreaks
• Provides schools and school-based organizations with approved information about state isolation, testing, and COVID 19 related procedures, monitors compliance, and supports compliance with COVID 19 guidance
• Produce qualitative and quantitative reports and tracing records for school officials, the school system leadership, and county and state health departments
• Provide COVID 19 contacts with approved information about the quarantine procedures, and if appropriate, refer them to testing according to protocol and/or to a COVID-19 Care Resource Coordinator for students and parents
• Administer COVID-19 Testing – mouth swab/self-test
• Vaccination related support and non-clinical staffing as authorization is expanded to children.

• Oversee, manage, and direct aspects of Family Health Center Ryan White Program and associated grants, including but not limited to: Quality Management, Minority AIDS Initiative, and Corrections Navigation, Housing Opportunities for Persons with AIDS, Rebates, RWPB Housing Program
• Design and implement operating procedures to assure compliance with state and federal guidelines and evaluate service delivery and accessibility to assure compliance with state and federal regulations
• Prepare required HRSA reports for the RWPB program
• Assist in preparation of grant applications, budgets, reports, site visits, and program plans
• Evaluate operational and service effectiveness and prioritize actions across assigned program and operational areas throughout Tennessee
• Integrate system activities with other agencies and service providers to promote continuity and efficiency
• Provide technical assistance to contractors in interpretation of state and federal rules and evaluate contractor performance
• Oversee resource acquisition and utilization
• Develop and oversee implementation of quality assurance and management activities
• Oversee updates to community planning groups
• Supervise, train, and manage a team of individuals who perform day-to-day program operations.

• Coordinates all planning and delivery procedures for HIV testing and counseling services in accordance with state laws/regulations
• Updates needed policies and procedures for program needs as required
• Develops strategies, media messages and/or other materials to encourage testing to those who are at highest risk of infection
• Provides quality assurance, monitoring, and technical assistance to local testing providers to ensure proper implementation of testing according to established policy, procedures, protocols, and guidelines
• Conducts quarterly meetings with grantees, contractors, and prevention partners to provide updates and oversight of counseling, testing and linkage programs
• Conduct quality assurance site visit for the prevention grantees and contractors
• Review client records for proper documentation and quality assurance to ensuring proper protocols are followed according to state and federal guidelines
• Provide training or coordinate training to providers and contracted health care partners
• Evaluates overall CTL (Counseling, Testing and Linkage) program to determine effectiveness and targeting of testing resources and linkages to care for those who test positive
• Ensure grantees enter data required for CDC through Evaluation Web
• Drafts reports analyzing and summarizing testing data for presentations and as required for Federal and State reports
• Provide technical assistance to CBOs, DAODAS sites and to other agencies/health care facilities be liaison for and between internal and external stakeholders.

• Responsible for data collection and data management for Ryan White & HRSA reporting
• Uses HIV Surveillance data to link or re-engage persons living with HIV into medical care
• Conducts field investigations to locate individuals who are out-of-care
• Analyze and disseminate the results of investigations, special studies, and surveillance data
• Ensure the accuracy, substance and timeliness of program reports, projects, and program data analysis
• Responsible for the write up case investigations and provides monthly data input and performance reporting for grants
• Responsible for all aspects of Quality Management (QM) data reporting which includes gathering and analyzing program data, outcomes and indicators and evaluating mechanisms for client input through various sources
• Responsible for data quality management for CDC reporting purposes
• Develops and maintains working relationships with community-based organizations and agencies that provide direct services to people living with HIV
• Develop procedures to help guide internal operational flow for the Data to Care Program
• Provide grant writing assistance to obtain a 5-year prevention grant award
• Select and interview Candidates for hire
• Assist colleagues and team members with questions and challenges in daily work.
• Trained staff on operating procedures and company services.

PrEP (Pre-exposure prophylaxis) Consultant

• Provide HIV/STD screenings and HIV confirmatory testing including specimen collection in accordance with South Carolina Public Health Regulations
• Link high-risk individuals to prevention interventions & supportive services as appropriate including Pre-Exposure Prophylaxis (PrEP), Post-Exposure Prophylaxis (PEP), Primary Care, medical insurance enrollment, enrollment, and other essential support services
• Provide HIV Counseling and Testing and Follow-ups
• Conduct street outreach activities to target high-risk population and provide prevention, education, and testing services
• Provide navigation support services and case management to ensure linkage and follow-up for HIV medical care and biomedical interventions as needed by clients.
• Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.

• Billing of Ryan White Clients processed according to established guidelines
• Provided excellent customer service above established standards
• Provided prompt, accurate, thorough, and courteous responses to all customer inquiries
• Flag inquiries which may be non-routine and required deviation from standard screens, scripts, and procedures
• Performed detailed research as needed to resolve inquiries
• Coverage verification to ensure clients were receiving necessary service
• Work with systems CES, PIRS, FIPS and individual ACA (Affordable Care Act) plans
• Billing, ACA, Commercial, Blue Steps trained
• Ability to assess quality performance and implement effective strategies to improve and ensure quality service
• Reviewed reports and INFPS for accurate documentation in preparation for auditing and quality management
• Ensured Team workload was at required standards
• Assisted with escalated calls if the supervisor is not available.

• Work closely with the Director of HIV Task Force on a variety of organizational and logistical tasks related to the coordination of the HIV Prevention Program, including team-building and professional development activities
• Assist in scheduling and planning for events, such as on-site and off-site meetings, conferences, and presentations, which may include coordinating arrangements for participants, handling logistics, preparing and disseminating materials
• Work on special projects as needed May include conducting basic research and analysis of data to respond to requests
• Maintained invoice documentation
• Supervised undergraduate internships and volunteers, scheduling and documenting hours
• Conducted quality program reviews using established service delivery indicators and outcome measurements to evaluate the effectiveness of service
• Documented internal audits and other quality assurance activities
• Assured ongoing compliance with quality regulatory requirements
• Developed and managed budgets
• Participated in grant writing
• Created and maintained MOU and MOA
• Strategic planning.

• Directly supported the HIV/AIDs prevention initiative
• Identified marketing opportunities, create, and distribute marketing materials
• Assisted in developing prevention curricula
• Assigned duties to a team of Interns and Volunteers
• Provided support for media campaign including social media, i.e., blogs and Facebook
• Ensured the accuracy, substance and timeliness of program reports, projects, and program data analysis
• Assisted with prevention/intervention implementation
• Collected various data variables regarding testing subjects consistent with grant guidelines and quality assurance
• Completed and signed off on weekly logs for Interns and Volunteers
• Facilitated Video Opportunities for Innovative Condom Education and Safer Sex (VOICES) intervention on college/university campuses
• Conducted clients' annual reassessment and mid-year interview
• Ensured clients' adherence to medication and medical appointment.