Summary
Overview
Work History
Education
Skills
Websites
Certification
Community Service
Publications
Accomplishments
Timeline
Generic

Dr. Shika Mahdavi

Professor Of Education
Plano

Summary

Accomplished and visionary educator, academic leader, and training strategist with over 15 years of multifaceted experience spanning K–12, higher education, and corporate learning environments. Demonstrated excellence in instructional design, curriculum development, teacher training, compliance education, and leadership development. Doctorate in Educational Administration with published research addressing school violence and teacher victimization, offering scholarly depth and practitioner insight. Adept at translating research into practical strategies for system-wide improvement. Proven track record in faculty roles, organizational training leadership, and strategic change initiatives. Recognized for building inclusive learning ecosystems, mentoring aspiring educators, and transforming learning culture through innovation, collaboration, and data-informed decision-making.

Overview

23
23
years of professional experience
5
5
Certifications

Work History

Senior Training Manager

DAFgiving360 (Formerly Schwab Charitable)
01.2023 - Current
  • - Lead strategic vision and implementation of all enterprise-level onboarding, compliance, donor education, and leadership development programs.
  • - Created a competency-based onboarding academy resulting in 40% faster time-to-proficiency for new hires.
  • - Integrated DEI training and philanthropic mission into enterprise learning design.
  • - Built microlearning strategy and mobile-first content library to support hybrid work.
  • - Presented quarterly metrics to C-suite including performance dashboards and cost-benefit analysis.

Adjunct Professor, Education Department

Gracelyn University
01.2020 - Current
  • - Deliver rigorous, standards-aligned instruction across multiple graduate and undergraduate courses in Educational Leadership, Curriculum Design, and Transformational Assessment.
  • - Leverage adult learning theory and cognitive science to build dynamic online modules using Blackboard Ultra, discussion forums, and digital case studies.
  • - Supervise capstone projects, including applied research and instructional audits.
  • - Mentor new adjunct faculty on syllabus creation, engagement techniques, and grading equity.
  • - Support university mission through committee service, curriculum mapping, and academic quality review.
  • Remote

Sr. Instructional Designer | Compliance Analyst | Technical Writer

Charles Schwab & Co. / Schwab Charitable
01.2018 - 01.2023
  • - Developed blended learning experiences for compliance, service, and product knowledge teams.
  • - Partnered with Agile squads, product owners, and risk teams to build scalable learning experiences.
  • - Launched gamified learning platform, increasing user engagement by 50%.
  • - Authored SOPs, process documentation, and job aids for frontline teams and stakeholders.
  • - Led New Hire Orientation design overhaul with virtual onboarding track for remote employees.

Associate Professor of English & Instructional Designer

Navarro College – Texas A&M University System
01.2012 - 01.2018
  • - Instructed foundational and advanced English courses, integrating literature, rhetorical analysis, and technical writing.
  • - Designed online and hybrid instructional modules in collaboration with the Teaching & Learning Center.
  • - Led a cross-campus initiative to embed culturally responsive literature into core curriculum.
  • - Conducted writing lab intensives, boosting student retention by 15%.
  • - Received Faculty Excellence Award (2017) for innovation in curriculum design.

Educator, Instructional Coach, and Campus Leader

Texas Public Schools (Multiple Districts)
01.2003 - 01.2018
  • - Delivered instruction in English Language Arts, Technology Applications, Social Studies, and Reading Intervention across elementary, middle, and high school levels.
  • - Served as campus testing coordinator, RTI chair, and PBIS facilitator.
  • - Designed schoolwide literacy frameworks and benchmark assessments.
  • - Mentored new teachers through onboarding, lesson study, and instructional rounds.
  • - Collaborated with superintendents and district instructional teams on campus turnaround plans.
  • - Advocated for trauma-informed classrooms and equity-focused discipline reform.

Associate Professor, English & Social/Behavioral Science

Tarrant County College (TCC)
01.2008 - 01.2012
  • - Taught high-volume sections of English Composition I & II, American Literature, and Workplace Communication.
  • - Piloted a writing-across-the-curriculum project that improved performance in interdisciplinary courses.
  • - Trained in student success coaching and implemented peer-led supplemental instruction.
  • - Served as liaison to Academic Success Center for intervention support.
  • - Facilitated English department strategic planning retreats.

Education

Doctor of Education (Ed.D.) - Educational Administration, Law & Policy

Texas A&M University–Commerce

M.Ed. - Education Administration

Stephen F. Austin State University

M.Ed. - Adult & Continuing Education

Kansas State University

B.A. - Journalism & Communication

University of Texas

Skills

  • Learning Platforms: Canvas, Blackboard, Schoology, Articulate 360, Rise, Storyline, Camtasia
  • Instructional Design: ADDIE, SAM, Agile methodology, Bloom’s Taxonomy, UDL
  • Educational Tools: Google Suite for Education, MS Office 365, Teams, Zoom, Nearpod, Flipgrid
  • Research & Data: Qualitative Research (Phenomenology, Case Study), NVivo, SurveyMonkey, Data-Driven Instruction
  • Professional Strengths: Strategic Leadership, Program Evaluation, Compliance Training, Learning Analytics, Faculty Mentorship, Culture Transformation
  • Organizational development

    Learning management systems

    Needs assessment

    Classroom instruction

    Small group instruction

    Written and oral communication

    Leadership training

    Staff development plans

    Adaptive learning

    Training material updates

    Adult learning theories

Certification

Texas Superintendent Certification

Community Service

  • The Lord’s Hands & Hearts Ministries, Volunteer, Dallas, TX, 2015, Present, Homeless Outreach
  • Schwab Charitable / DAFgiving360, Cohort Leader, 2025 Aspiring Leader Program (ALP)

Publications

  • Dissertation: Hershel-Mahdavi, S. (2020). Exploring Principals’ Perceptions Regarding the Evolvement of School Violence and Teacher Victimization: A Qualitative Phenomenological Study. Texas A&M University–Commerce.
  • Magazine Feature: Designing Learning Spaces for Equity, Renovator Magazine, Midwest Luxury Publishing, June 2017.
  • Forthcoming: White paper on trauma-informed school leadership for Gracelyn University education department.
  • In Progress: Research study on onboarding practices in hybrid philanthropic workplaces.

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Timeline

Senior Training Manager

DAFgiving360 (Formerly Schwab Charitable)
01.2023 - Current

Adjunct Professor, Education Department

Gracelyn University
01.2020 - Current

Sr. Instructional Designer | Compliance Analyst | Technical Writer

Charles Schwab & Co. / Schwab Charitable
01.2018 - 01.2023

Associate Professor of English & Instructional Designer

Navarro College – Texas A&M University System
01.2012 - 01.2018

Associate Professor, English & Social/Behavioral Science

Tarrant County College (TCC)
01.2008 - 01.2012

Educator, Instructional Coach, and Campus Leader

Texas Public Schools (Multiple Districts)
01.2003 - 01.2018

M.Ed. - Education Administration

Stephen F. Austin State University

M.Ed. - Adult & Continuing Education

Kansas State University

B.A. - Journalism & Communication

University of Texas

Doctor of Education (Ed.D.) - Educational Administration, Law & Policy

Texas A&M University–Commerce
Dr. Shika MahdaviProfessor Of Education