TANGELIA L INGRAM
Loma Linda,CA
Summary
Area of expertise: How organizational climate influences work productivity and team success. Competent in adult learning theories and development. Data-driven decision-making. Motivated by diversity, inclusion, and a sense of belonging in the workplace, while fostering strong relationships with stakeholders and team members. In addition, I focuse on supporting team success and achieving positive results..
Overview
25
25
years of professional experience
1
1
Certification
Work History
Dental Hygienist
InnovAge California PACE - Inland Empire
San Bernardino, CA
10.2024 - Current
- Collaborated with other healthcare professionals regarding patient care planning.
- Assessed overall oral health by examining teeth and gums for signs of disease or other irregularities.
- Review medical history and dental history and recorded vital signs of patients.
- Provided patient education on proper oral hygiene techniques and preventive dental care.
- Instructed patients on dental hygiene and oral care by demonstrating effective flossing and brushing techniques and recommending quality oral care products.
- Examined gums manually and visually to determine periodontal disease and screen for oral cancer.
- Customized dental prophylactic treatment to meet individual patients' needs.
- Maintained accurate records of patient treatment plans using electronic medical records software.
- Administered local anesthetics prior to dental treatments when necessary.
- Performed root planing procedures to remove plaque from below the gum line.
- Scheduled patient appointments and managed follow-up care.
Director of Continuing Education
Excel Educators
Remote
11.2019 - 09.2024
- Teach science courses, and provide clinical and didactic instructions.
- Facilitate preventive dental continuing education courses, and assist with certifications.
- Coordinate online, live continuing education webinars, and marketing.
- Oversaw the creation of course materials including syllabi, handouts and assessments.
- Enhanced operations by realigning procedures with changing trends in education.
- Cultivated relationships with external stakeholders to promote continuing education initiatives.
Dental Hygienist
Inglewood Family Dentistry
Nashville, TN
03.2017 - 10.2019
- Customized prophylactic treatment to individual patients' needs.
- Developed treatment plans based on diagnosis and discussed with dentists.
- Accurately collected and recorded patient medical and dental histories
- Customized dental treatment to meet individual patient's needs
- Took dental images and X-rays to identify areas of concern and presented to dentists for review
- Collaborated with other healthcare professionals regarding patient care planning.
- Maintained accurate records of patient treatment plans using electronic medical records software.
Preventive Dental Coordinator/RDH
Premier Dental
Nashville, TN
01.2015 - 02.2017
- Managed dental records and entered information using dental software to keep important patient information on file.
- Trained and mentored administrative staff members in company policies, daily task execution, and industry best practices.
- Elevated customer satisfaction ratings by effectively resolving client and case issues.
- Prepared reports, invoices, letters, or dental records using word processing and spreadsheet software.
- Reviewed treatment plans with patients before beginning procedures or treatments.
- Assisted in taking X-rays, impressions and other images required for diagnosis.
- Processed referrals to specialists when needed while ensuring proper authorization was obtained beforehand.
Assistant Professor
School of Dentistry Meharry Medical College
Nashville, TN
10.2013 - 01.2015
- Periodontal clinical professor teaching dental coding and periodontal instrumentation.
- Successful departmental goals and strategies were implemented for student success by 95 percent.
- Engaged students in lectures by encouraging the sharing of opinions, and group interactions.
- Evaluated student progress, graded assignments, improved student performance by 85 percent, and provided students with feedback.
- Developed chapters for the School of Dentistry's accreditation process.
- Participated in continuing development and training to bolster professional teaching skills.
- Attended faculty meetings and participated in student outcome assessments with departmental members.
Community Dental Health Educator
Preventive Community Oral Health Educator
Nashville, TN
01.2012 - 09.2013
- Increased community awareness and motivation regarding dental health by 80 percent, with participants actively seeking care after the seminar.
- Community engagement and dental satisfaction.
- Conducted and coordinated health needs assessments and other public health surveys.
- Provided health education services to the community on preventive healthcare, nutrition, and lifestyle choices.
Instructor
Tennessee State University
05.2010 - 02.2012
- Lecturer for dental theory and clinical teaching
- Observed and evaluated student performance and development and provided appropriate feedback on work that increased the successful examination of 100% of core students assigned
- Leveraged technology and provided instructional materials to facilitate active learning.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Participated in continuous learning on diversity, inclusion and racial equity to reduce learning barriers.
- Developed guides and course materials to reinforce lecture information and help students learn
- Designed tests and quizzes to evaluate student progress with course material with an achievement rate of 95 percent
- Developed chapters for the dental hygiene school accreditation process
Dental Hygiene Instructor
Tennessee State University
08.2000 - 05.2001
- Provided PowerPoint seminars on oral health education
- Planned and facilitated relevant, needs-based professional learning tools, resources, and educational materials to enhance teaching skills
- Implemented program curricula and collaborated with instructors to align teaching strategies to meet educational goals
- Assessed teachers planning and classroom instruction methodologies
- Initiated new learning methods to ensure total student comprehension while maximizing learning time
- Developed tests and quizzes to evaluate student progress with course material
- Participated in workshops and trainings to improve skills and learn new methods for classroom instruction
- Attended faculty meetings to brainstorm ideas and discuss methods for solving issues
- Documented class absence and grade information in student records
- Developed recommendations based on evidence-based research related to program goals and objectives.
Education
Doctor of Education - Organizational Change & Administration
California Baptist University
01.2024
Masters of Science - Educational Leadership
California Baptist University
01.2021
Bachelors of Science - Dental Hygiene Education
Tennessee State University
01.2011
Skills
- Team Building
- Data Driven Desician-Making
- Educational Training and Mentorship
- User of Microsoft Word and spreadsheets
- Organizational skills
- Organizational Change
- Leadership Development
- Leadership theories
- Administration and management
- Statistical analysis
- Organizational skills
- Data analysis
- Effective communication
- SPSS Knowledge
- Conflict resolution
- Analytical and critical thinking
Area Of Expertise
- How organizational climate influences work productivity and team success
- Adult learning theories
- Positive work culture
- Performance Review
- Participant Satisfaction
- Learning and development
- Qualitative and quantitative research
- Diversity, inclusion, and a sense of belonging in the workplace
- Grievances & Conflict Resolution
Affiliations
- Musician
- Gardner
- Swimmer
Certification
- Local Anesthesia License, State of California
- Nitrous Oxide License, State of California
- Local Anesthesia License, State of Tennessee
- Nitrous Oxide License, State of Tennessee
- CPR Certified for Healthcare Professionals
Timeline
Dental Hygienist
InnovAge California PACE - Inland Empire
10.2024 - Current
Director of Continuing Education
Excel Educators
11.2019 - 09.2024
Dental Hygienist
Inglewood Family Dentistry
03.2017 - 10.2019
Preventive Dental Coordinator/RDH
Premier Dental
01.2015 - 02.2017
Assistant Professor
School of Dentistry Meharry Medical College
10.2013 - 01.2015
Community Dental Health Educator
Preventive Community Oral Health Educator
01.2012 - 09.2013
Instructor
Tennessee State University
05.2010 - 02.2012
Dental Hygiene Instructor
Tennessee State University
08.2000 - 05.2001
Doctor of Education - Organizational Change & Administration
California Baptist University
Masters of Science - Educational Leadership
California Baptist University
Bachelors of Science - Dental Hygiene Education
Tennessee State University
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