Dr Thihiesha Lexi Flournoy

As the Medical Director, I am actively involved in the cosmetic surgery community and stay up-to-date on the latest advancements in postoperative care.

• Clinical Leadership: Oversee and manage the medical team, including physicians, nurses, and other healthcare professionals.
  Ensure adherence to all relevant medical and ethical guidelines and regulations.
  Develop and implement evidence-based protocols for pain management, wound care, and other postoperative needs.
  Provide medical evaluations and assessments for new residents.
  Monitor residents' progress and make adjustments to care plans as needed.
  Collaborate with other healthcare professionals to provide holistic care.
  
• Medication Management: Monitor medications used in the postoperative period, including pain medication, antibiotics, and other necessary medications.
  Ensure safe and appropriate medication use and address any adverse effects.
  Stay updated on the latest developments in pain management and medication safety.
  
• Wound Care Management: Oversee the development and implementation of comprehensive wound care plans.
  Provide expert wound care management to ensure optimal healing and prevent complications.
  Collaborate with plastic surgeons and other specialists to optimize wound healing outcomes.
  
• Patient Education: Develop and deliver educational presentations to residents on various topics related to cosmetic surgery recovery.
  Provide clear and concise instructions on wound care, medication use, and other important aspects of recovery.
  Address patient concerns and answer questions related to the recovery process.
  
• Quality Assurance: Develop and implement quality assurance measures to ensure the effectiveness and safety of the medical program.
  Monitor and analyze clinical data to identify areas for improvement.
  Conduct regular reviews of the program to ensure it meets the highest standards of care.
  
• Administrative Duties: Develop and manage the medical budget.
  Prepare reports and documentation related to resident care.
  Participate in meetings and committees related to the medical program.
  Represent the medical program to external stakeholders, including regulatory agencies and accrediting bodies.
  

The Homeless Veterans Association of America (HVAA) is a non-profit organization dedicated to providing support and services to homeless and at-risk veterans. Certified Pastoral Counselors (CPCs) play a vital role in the HVAA's mission by offering emotional and spiritual support to veterans facing challenging situations.

• Provide individual and group counseling to veterans: Help veterans cope with trauma, grief, depression, anxiety, and other mental health challenges.
  Facilitate discussions about identity, purpose, and meaning in life.
  Offer support and guidance as veterans adjust to civilian life.
  
• Develop and implement spiritual care programs: Create opportunities for veterans to connect with their faith or explore spirituality.
  Lead worship services, prayer groups, and other spiritual activities.
  Provide referrals to religious leaders or other spiritual resources.
  
• Collaborate with other HVAA staff and community partners: Work with case managers, social workers, and other professionals to provide holistic care to veterans.
  Develop and implement programs and services that address the unique needs of veterans.
  Advocate for policies and resources that support homeless veterans.
  
• Maintain professional ethics and standards: Adhere to the American Association of Pastoral Counselors (AAPC) Code of Ethics.
  Continuously seek professional development opportunities to improve skills and knowledge.
  Maintain confidentiality and respect the privacy of clients.

Qualifications:

• Master's degree in pastoral counseling or a related field.
• Certification as a Certified Pastoral Counselor (CPC) by the AAPC.
• At least 2 years of clinical experience working with veterans or other populations.
• Strong understanding of military culture and the challenges faced by veterans.
• Excellent communication and interpersonal skills.
• Compassionate and empathetic personality.
• Ability to work independently and as part of a team.
• Provides veterans with access to confidential and culturally competent mental health care.
• Helps veterans cope with trauma and other challenges related to their military service.
• Offers spiritual support and guidance to veterans seeking meaning and purpose.
• Raises awareness of the needs of homeless and at-risk veterans in the community.
• Connects veterans with resources and services that can help them rebuild their lives.
  

Transformations Medical Weight Loss is a leading provider of medically supervised weight loss programs. Postoperative Care Specialists play a vital role in the organization by providing personalized support and guidance to patients following bariatric and cosmetic surgery.

Responsibilities:

• Perform follow-up appointments: Monitor patients' progress after surgery.
  Track weight loss and other health metrics.
  Address any concerns or difficulties patients may be experiencing.
  Provide guidance on diet, exercise, and lifestyle modifications.
  
• Offer emotional support and encouragement: Listen to patients' concerns and help them cope with the emotional challenges of weight loss surgery.
  Celebrate patients' successes and milestones.
  Foster a positive and supportive environment.
  
• Educate patients on post-operative care: Provide information on nutrition, exercise, wound care, and medication management.
  Explain potential side effects and complications of surgery.
  Answer questions and address any misconceptions.
  
• Collaborate with other healthcare professionals: Work closely with surgeons, dietitians, and other members of the healthcare team to ensure patients receive comprehensive care.
  Share information and updates about patients' progress.
  Participate in team meetings and discussions.
  
• Maintain accurate records and documentation: Document all patient interactions and progress notes.
  Ensure records are accurate, complete, and up-to-date.
  Comply with all HIPAA regulations.
• Strong understanding of bariatric and cosmetic surgery and its associated risks and complications.
• Excellent communication and interpersonal skills.
• Compassionate and empathetic personality.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
  

Senior Property Research Analyst position held at TCS Finance Limited. The role involved working within a network of investors and researchers partnered with TCS and Realty Trac to provide solutions for homeowners and homebuyers during a challenging economic period.

Responsibilities:

• Collaboration: Regularly met with a diverse group of stakeholders, including real estate agents, mortgage brokers, title companies, loss mitigation departments, acquisition specialists, property research analysts, and investors.
• Ethics and Transparency: Developed and implemented strategies to maintain a high standard of ethics and ensure transparency throughout all transactions.
• Distressed Property Expertise: Specialized in facilitating successful short sale transactions for distressed homeowners and commercial property owners.
• Research and Analysis: Conducted detailed and extensive research on distressed properties, preparing presentations for both banks and investors at no cost to homeowners.
• Problem-Solving: Worked diligently to find solutions for homeowners facing foreclosure and navigate complex situations with various stakeholders involved.
• Communication: Maintained clear and consistent communication with all parties involved in the short sale process.
• Data Analysis: Utilized data and market research to assess property values and determine appropriate short sale prices.
• Negotiation: Negotiated with banks and investors to secure favorable outcomes for homeowners.
• Community Engagement: Educated homeowners about short sale options and provided guidance through the process.

Key Achievements:

• Successfully facilitated numerous short sales for distressed homeowners, preventing foreclosures.
• Developed innovative strategies to overcome challenges and achieve positive outcomes for homeowners.
• Established strong relationships with key stakeholders within the real estate and financial industries.
• Contributed to the success of TCS Finance Limited's mission to assist homeowners during a difficult economic climate.
• Earned a reputation for professionalism, integrity, and dedication to helping homeowners in need.

Program Administration:

• Managed the following UNIX-based programs: Factory Works, Extern, Hummingbird & Intelligent Client.
• Utilized software and programs including Mass 90, Excel (Multi-user), Access, and all current/past Windows versions (Multi-user).

Production Planning and Scheduling:

• Planned and scheduled production lines for the Semiconductor Fabrication Facility (FAB).
• Tracked schedules and budgets on a per-book basis.
• Generated daily production reports.

Inventory Management:

• Managed stock valued over $10 million, including precious metals and other semiconductor parts.
• Implemented inventory control and management strategies.

Quality Management:

• Assigned daily tasks to the Quality Assurance (QA) department and manufacturing line.
• Tracked production, schedule, budget, work-in-progress (WIP), and daily revenue.

Communication and Collaboration:

• Communicated with customers and vendors.
• Developed and maintained effective working relationships with internal staff, freelancers, and vendors.
• Coordinated activities within and supported the goals of the Production and Manufacturing departments.

Other Responsibilities:

• Flowcharting: Created flow processes manually.
• Crystal Reports: Utilized Crystal Reports software.
• Hazardous Waste Certification: Completed Health and Safety Training for Hazardous Waste Workers by UCLA.
• SYSTRAN Multi Language Translation: Translated documents in 11 languages (Arabic, Chinese, French, Hebrew, Hindi, Italian, Japanese, Korean, Spanish, Portuguese, and Thai).
• Member of W.I.N.T.E.R.
• Expertise in ISO 9001/9002 and 13485 standards.
• Product development process and project management experience.
• Developed and implemented quality systems.
• Risk Management per ISO 14971.
• RMP Systems.
• Six Sigma Certified/Black Belt.