Summary
Overview
Work History
Education
Skills
Presentations
Certification
Timeline
Teacher

Dr. TIFFANY P. WILLIAMS, PhD, CCC-SLP

Jonesboro

Summary

The majority of my professional experience has been in public school settings as a Speech Language Pathologist providing in-person and virtual speech therapy services to school aged students. I enhanced my managerial skills in clinical leadership roles which required proficient use of independent decision making skills, development of workflows and organizational efficiency. I developed supportive relationships with clinicians and clinical colleagues through my collaborative and solution-focused mindset. Through my passion of engaging and teaching fellow clinicians, I planned, developed and conducted continuing education courses related to speech therapy and literacy.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Clinical Success Manager

Presence
07.2023 - Current
  • Manage 30+ speech language pathologists staffed at 20+ districts in the Mid-Atlantic region
  • Connect with district contacts to establish service implantation for assigned clinicians
  • Assist clinicians with onboarding and district connections to foster successful onboarding and service implementation
  • Establish strong relationships with clinicians resulting in positive work cultures, responsiveness and clinician loyalty
  • Conduct 1:1 and small group trainings and to promote productivity, accuracy, and high clinical standards
  • Monitor service implementation and addressed clinician inquiries with timely and accurate updates
  • Conduct periodic training sessions to support clinician understanding and platform feature utilization
  • Utilize clinician feedback to inform changes and improvements to company processes and district procedures
  • Collaborate with sales and product teams to address clinical success objectives
  • Create and maintain comprehensive clinical success documentation for internal and external use
  • Monitor metrics and developed actionable insights to improve productivity and clinician utilization
  • Maintain positive clinical relations by addressing problems head-on and implementing successful corrective actions

Clinical Empowerment Manager

Presence
12.2021 - 07.2023
  • Managed up to 144 speech language pathologists staffed in school districts across the United States
  • Initiated and maintained communication with clinicians
  • Collaborated and communicated with clinical teammates to offer assignment opportunities to clinicians
  • Actively listened to clinicians, handled concerns quickly and escalated major issues to supervisor
  • Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase provider experience and enhance operational procedures
  • Managed and motivated clinicians to be productive and engaged in work.
  • Guided clinical empowerment experiences including: onboarding, assignment readiness, cross licensing, and ongoing support of the clinicians
  • Reported on clinician status updates, overall provider health by ownership of provider records in Salesforce
  • Guided clinician experience for onboarding, assignment readiness, cross licensing, and ongoing support of the provider network
  • Develope and supported provider learning opportunities, such as Office Hours discussions and 1:1 Zoom sessions, to elevate clinical skills and problem solve clinical challenges

Course Facilitator

Emerson College
11.2021 - Current
  • Conduct weekly virtual course for graduate level students in the Communication Disorders program
  • Serve as subject matter expert in Speech Sound Disorders
  • Develop learning lessons, semester plans and coordinate group projects
  • Conduct student performance evaluations using formative and summative assessment tools
  • Identify discrepancies and develop solutions to optimize curriculum testing answer keys
  • Guide whole and small group discussions to reinforce student understanding material learned in asynchronous work modules
  • Assess group presentations for accuracy of shared information and citation of relevant research
  • Conduct office hours for 1:1 student capacity building
  • Provide program feedback for continuous improvement of course content and live session material

Family & Community Engagement Director

BTG Learning Center
01.2020 - Current
  • Provide virtual services as needed basis for staff trainings related to parent engagement
  • Train staff on effectively communicating with student families
  • Collaborate with parents to facilitate understanding of the Special Education process
  • Empower parents to advocate for their child's learning needs
  • Review assessment reports and provide guidance to parents on eligibility guidelines
  • Independently created training materials for a course titled "Effectively Communicating with Parents" for staff training
  • Determine learning objectives and post test to assess staff trainings

Lead Speech-Language Pathologist

Global Teleletherapy
06.2021 - 12.2021
  • Managed 50+ speech language pathologists staffed at school districts in Pacific and Mountain time zones
  • Conducted clinically based interviews for prospective employee candidates
  • Identified training gaps and conducted training sessions for virtual work applications (Zoom, Google Drive, Smart Notebook)
  • Conducted virtual observations of clinicians in the field and provided feedback on clinical skills
  • Utilized a collaborative coaching approach to provide structured and metric based feedback on observed sessions
  • Developed strategic plans for clinical improvement
  • Resolved conflicts between schools & therapists by providing collaborative solutions
  • Developed continuing education material to optimize curriculum and instruction
  • Lead continuing education sessions based on current educational and therapeutic topics for professional growth
  • Supervised therapists and provide clinical support to promote professional learning
  • Provided direct/consultative clinical services and related documentation for students to foster goal related progress
  • Assisted in developing standards driven clinical resources

Speech-Language Pathologist

Global Teletherapy
08.2018 - 06.2021
  • Provided teletherapy for students in grades K-12
  • Evaluated speech and language abilities by administering diagnostic tests
  • Developed & Implemented Individualized Education Plans
  • Interpreted results and proposed intervention plans incorporating short and long-range goals
  • Cultivated and maintained relationships with parents
  • Created digital therapy materials to stimulate learning
  • Conducted individual and group speech therapy sessions
  • Provided speech therapy for students with Autism, Down Syndrome, Intellectual Disabilities and Expressive/Receptive Language Disorders

Speech Language Pathologist

Voco Vision
08.2017 - 06.2018
  • Provided teletherapy services for high school students
  • Developed & Implemented Individualized Education Plans
  • Continually collaborated with parents and teachers to achieve speech therapy goals
  • Provided direct/consultative clinical services and related documentation for students
  • Conducted individual and group speech therapy sessions
  • Monitored and recorded patient progress in response to therapy.
  • Evaluated speech and language abilities by administering diagnostic tests
  • Interpreted results and proposed intervention plans incorporating short and long-range goals
  • Engaged parents and families in therapy process to support student progress

Speech-Language Pathologist

Prince William County Public Schools
08.2011 - 03.2016
  • Treated children between ages 5 to 21 with Speech/Language Impairments
  • Educated and engaged teaching staff in collaborative learning to establish teacher-family partnerships
  • Interpreted results and proposed intervention plans incorporating short and long-range goals
  • Monitored and recorded student progress in response to therapy
  • Contributed to team meetings and collaborated with management in patient recovery program decision-making process
  • Engaged parents and families in therapy process to support student progress
  • Assisted teachers and administrators with updates and modifications to curriculum for specific student needs

Speech Language Pathologist

Genesis Healthcare
06.2008 - 08.2011
  • Evaluated geriatric patients
  • Developed & Implemented Plans of Care
  • Developed and implemented effective rehabilitative programs for patients with dysphagia, dysarthria, cognitive impairments and aphasia
  • Collaborated closely with other healthcare providers to develop comprehensive care plans
  • Treated each patient according to written plan of care to meet predetermined goals
  • Delivered home care therapy to home bound and long-term care patients
  • Conducted precise assessments of patient condition and functional abilities
  • Managed caseload in inpatient, outpatient, home health and long-term care settings

Speech Language Pathologist

Stafford County Public Schools
01.2006 - 06.2008
  • Evaluated speech and language abilities by administering diagnostic tests
  • Interpreted results of standardized assessments, language samples, classroom observations
  • Developed individualized education plans incorporating measurable goals and short term objectives
  • Provided speech therapy to children in grades pre-k through 12th
  • Monitored and recorded student progress in response to therapy
  • Served as case manager for students classified as Speech/Language Impairment only
  • Continually collaborated special education teachers for student receiving speech therapy as a related service
  • Engaged parents and families in therapy to support student progress
  • Assisted teachers and administrators with updates and modifications to curriculum for specific student needs

Education

Ph.D. - Education

George Mason University
Fairfax, VA
05.2020

Master of Science - Communication Disorders

Valdosta State University
Valdosta, GA
12.2005

Bachelor of Science - Communication Disorders

Valdosta Statue University
Valdosta, GA
05.2004

Skills

  • Oral Presentations
  • Interactive Learning
  • PowerPoint Presentations
  • Instructional Presentations
  • Learning Modalities
  • Relationship Building

Presentations

Presenter Literacy Training Head Start Teachers, Teacher Assistants & Director for Clinch Powell Collective October 2023

"Which Came First: The Letter or The Sound"

  • In-person training for 110 participants
  • Created course materials and learner objectives specific to the needs of participants
  • Developed hands on, interactive activities to reinforce learner objectives
  • Prepared slide deck with visual supports
  • Interacted with small groups during hands on activities
  • Provided takeaway material for participants to use in classrooms


Lead Presenter Region IV Head Start Association: Early Head Start Institute September 2022 & February 2023

"The Great Unlearn: A Sound First Approach to Literacy"

  • In-person training for 50 participants
  • Created course materials, learning objectives and learner outcomes
  • Developed an interactive, multisensory presentation
  • Prepared engaging slide deck with visual supports
  • Fielded questions from course attendees throughout and after the course


Co-Presenter Global Teletherapy & Presence Learning Dec. 2021 & Mar 2022

"How to Promote Cultural Diversity & Equity in Your Practice"

  • Collaboratively developed content with fellow SLPs, OTs, and MHTs
  • Taught culturally relevant terminology as it related to clinical practice
  • Cited relevant and current research for the presentation
  • Developed rating system to determine varying level of diversity in clinical materials
  • Collaboratively developed learning objectives and post test for attendees to demonstrate learned skills


Lead Presenter BTG Learning Center June 2022

"Effectively Communicating with Parents"

  • Conferenced with leadership regarded training needs of staff members
  • Worked independently to create materials staff training course
  • Determined learning objectives for the course
  • Prepared slide deck with engaging visuals
  • Created a course with learning checks embedded
  • Created pre & post test to assess staff learning


Lead Presenter George Mason University April 2020

PhD Dissertation Defense: “I can really relate to the families: An exploration of K-3 teacher perspectives and approaches to building relationships with families"

  • Summarized research data in a succinct and cohesive manner
  • Prepared slide deck with visual supports
  • Fielded questions from attendees related to research analysis and data collection

Certification

  • Active member of American Speech Language Hearing Association (ASHA) Member
  • Active Speech Language Pathologist license in Georgia (Lic# SLP011029)
  • Expired Speech Language Pathologist licenses in Texas (Lic# 112318), California (Lic#25662), and Virginia (Lic# 2202005318)

Timeline

Clinical Success Manager

Presence
07.2023 - Current

Clinical Empowerment Manager

Presence
12.2021 - 07.2023

Course Facilitator

Emerson College
11.2021 - Current

Lead Speech-Language Pathologist

Global Teleletherapy
06.2021 - 12.2021

Family & Community Engagement Director

BTG Learning Center
01.2020 - Current

Speech-Language Pathologist

Global Teletherapy
08.2018 - 06.2021

Speech Language Pathologist

Voco Vision
08.2017 - 06.2018

Speech-Language Pathologist

Prince William County Public Schools
08.2011 - 03.2016

Speech Language Pathologist

Genesis Healthcare
06.2008 - 08.2011

Speech Language Pathologist

Stafford County Public Schools
01.2006 - 06.2008

Ph.D. - Education

George Mason University

Master of Science - Communication Disorders

Valdosta State University

Bachelor of Science - Communication Disorders

Valdosta Statue University
Dr. TIFFANY P. WILLIAMS, PhD, CCC-SLP