Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dr. Tontaleya Moore

Covington,GA

Summary

Personable Talent Development Professional with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.

Overview

15
15
years of professional experience

Work History

Senior VP Training & Instructional Design

Advent Healthcare Partners
10.2018 - Current
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
  • Organized and edited training manuals, multimedia visual aids and other educational materials.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Trained staff during demonstrations, meetings, conferences and workshops.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Managed new employee orientation training process for more than 100 employees each year.
  • and developed training courses to meet identified needs.
  • Developed departmental systems and procedures to better align workflow processes.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Implemented new learning strategies depending upon employees' skill levels.
  • Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
  • Directed training programs and development paths for managers and supervisors.
  • Assessed skill gaps for employees and developed training courses to meet identified needs.
  • Applied adult learning and performance expertise to assess behavioral issues impacting work performance.
  • Created in-depth training manual for all employees.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.
  • Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
  • Allocated and approved team resource usage.
  • Suggested enhancements to product design that would improve user experience.
  • Brainstormed with peers and other members of design team to determine enhancements and product features.
  • Managed multiple projects effectively in demanding environment with tight deadlines.

Training Compliance Director

Cigna
11.2013 - 12.2018
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Streamlined HR efficiencies, coordinated new hire orientations
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Worked as effective team member while contributing to local and regional HR projects.
  • Enhanced compliance program effectiveness by developing and implementing comprehensive policies and procedures.
  • Reduced regulatory risk exposure by conducting in-depth risk assessments and audits.

Talent Development Consultant

Devry University
05.2013 - 10.2020
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
  • Retained 100% protocol on management tools and procedural accuracy.
  • Promoted employee buy-in of organizational objectives by conducting orientations of new team members and regular town hall meetings for established employees.
  • Reduced process lags by accurately managing confidential records for staff members.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.

Learning and Development Processes

US Tech Solutions
02.2009 - 07.2013
  • Directed concept design, feature definitions and production support.
  • Reviewed product development budgets, expenditures and research.
  • Maintained internal product knowledge database.
  • Distinguished product issues and gathered information on customer experiences.
  • Generated product development profiles for new products and line extensions.
  • Supported future project development through drafting of marketing requirements materials.
  • Liaised with internal and external parties on procurement of new product formulations, international requirements and regulatory changes.

Education

MBA - Management & Strategy

Western Governors University
Salt Lake City, UT
06.2015

Doctor of Education - Curriculum Development And Special Education

Nova Southeastern University
Davie, FL
11.2007

Master of Science - Instructional Technology & Curriculum Development

SUNY Albany
Albany, NY
08.2002

Skills

  • Testing Procedures
  • Business Management Principles
  • Improvement Recommendations
  • Staffing Processes
  • Training Needs Analysis
  • Manager Coaching and Training
  • Individual Trainings
  • Content Development
  • Performance Appraisal
  • Training Program Improvement
  • Team Member Development
  • Organizational Performance

Timeline

Senior VP Training & Instructional Design

Advent Healthcare Partners
10.2018 - Current

Training Compliance Director

Cigna
11.2013 - 12.2018

Talent Development Consultant

Devry University
05.2013 - 10.2020

Learning and Development Processes

US Tech Solutions
02.2009 - 07.2013

MBA - Management & Strategy

Western Governors University

Doctor of Education - Curriculum Development And Special Education

Nova Southeastern University

Master of Science - Instructional Technology & Curriculum Development

SUNY Albany
Dr. Tontaleya Moore