Detail-oriented executive with strong organizational skills, proven leadership and 25+ years of experience in serving underserved populations. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Certified Professional School Social Worker
Clayton County School District
09.2022 - Current
Interview clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Participate in professional development and training opportunities to enhance assessment and critical thinking skills.
Educate families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Develop alternative programs for students with attendance concerns or involvement with the law.
Provide consultation services regarding school law and school policy including IDEA and Section 504.
Formulate treatment plan strategies with cross-functional teams to provide comprehensive and continuous care plan.
Collaborate with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
De-escalate stressful situations through individual and family crisis interventions.
Monitor documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Monitor clients' progress and adapted treatment plans to meet changing needs.
Promote culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
Collaborate with school leadership to address students' social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
Evaluate program effectiveness using data-driven approaches, identifying areas of improvement and implementing changes accordingly.
Anecdotal Highlight: Serves as the Crisis Lead for the school district and Chairperson for the cultural arts committee.
Residential Site Director
Positive Transition Services, Inc.
08.2019 - Current
Coordinate enrollment logistics, orientation, expectations for recently released from incarceration
Ensure accepted program participants maintain compliance with all applicable property requirements, rules, and guidelines, including but not limited to understanding parole requirements and facilitating or coordinating parole required classes for participants
Conduct intake process for accepted program applicants, including ensuring completion of intake forms and performing initial needs assessments for program participants to ensure appropriate resources
Build strong relationships with community partners and local government officials to support seamless transition for community reintegration and to keep stakeholders informed on participant progress
Monitor and address medication and substance abuse compliance matters.
Supervise and monitor operations for team supporting reentry services, housing, and social services coordination
Implement performance management process for team, including providing ongoing feedback, developing professional development plan, and conducting bi-annual performance reviews.
Contribute to quality improvement and risk management initiatives wherever possible
Update social service referral database of quality, accurate community resources including but not limited to mental and physical health, parenting classes, recovery support, legal support, and family unification
Comply with health and safety regulations, ensuring safe working practices and safe working environment.
Coordinate with internal housing and employment services teams to ensure wraparound support for program participants is achieved, including program completion, transitions to permanent and stable housing, mental health services, support with job placement
Liaise with clinical supervisors, licensed mental health professionals and support staff as required.
Convene regularly scheduled care coordination meetings with internal team members and service providers as needed to ensure continuity of care for program participants.
Manage team of professionals, ensuring high-quality performance and adherence to company standards.
Maintain compliance with regulatory requirements while continuously seeking opportunities for process improvement based on best practices.
Provide leadership and guidance to staff through ongoing training initiatives, boosting employee retention rates.
Develop strategic plans for site growth, resulting in increased revenue and profitability.
Successfully manage several projects from inception through completion demonstrating strong project management skills.
Collaborate with cross-functional teams to achieve project milestones on time and within budget constraints.
Implement safety protocols, maintaining a secure work environment for staff and visitors alike.
Conduct regular site audits to identify areas for improvement and drive continuous process enhancements.
Anecdotal Highlight: Team celebrated over 20 residents completing various occupational skills training courses (CDL, welding, supply chain logistics, OSHA-30, appliance repair, etc.) by earning certifications or licenses.
Community Supervision Officer II
State of Georgia Department of Community Supervision
03.2017 - 08.2019
Monitored compliance of felony probationers and parolees, ensuring that they adhere to established conditions set forth by superior court judge or parole board
Enforced all laws and ordinances of the State of GA including but not limited to conducting home searches, serving warrants, making arrests, and transporting offenders to prisons/jails
Educated families of formerly incarcerated and fellow team members of supportive community resources to mitigate recidivism.
Participated in ongoing professional development opportunities, staying current on best practices within criminal justice field.
Utilized evidence-based practices in determining interventions, improving long-term success for offenders under supervision.
Implemented electronic monitoring systems when necessary to ensure strict adherence to conditions of supervision.
Provided crisis intervention services as needed, connecting individuals with appropriate resources during challenging situations.
Provided timely court reports, offering recommendations for sentencing and supervision modifications.
Educated offenders about available community resources, empowering them to make informed decisions regarding their lives post-supervision period.
Led group sessions focused on cognitive-behavioral skill-building, fostering personal accountability among participants.
Transported and monitored offenders on probation and parole for compliance with court protocols.
Handled over 200 full-cycle caseloads per month.
Investigated suspected violations promptly, taking appropriate action as needed to maintain community safety standards.
Monitored payment of restitution or fines by offenders, holding them accountable for financial obligations related to their offenses.
Anecdotal Highlight: Officer of the Month, December 2018
Program Director
State of Georgia Division of Family and Children Services
08.2006 - 02.2017
Created one of the first community-based resource centers that served various underserved populations in the county, managing over 15 employees and staff
Established and configured structural components of the organization including mission statement, vision, charter, and five-year strategic plan
Accounted for departmental budget more than $500,000
Monitored and assessed various social service areas including Indigent Burials, Family Team Meeting Unit, Fatherhood Unit, Kinship Care, and related services
Streamlined process for Indigent Burials that benefited both collaborative partners as well as the agency
Practiced compliance with laws, policies and procedures that impacted both internal and external customers
Established and nurtured collaborative partnerships among government, faith-based, and non-profit communities
Diagnosed bottleneck conditions of various departments and increased productivity more than 85% during the course of three consecutive quarters
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
Recruited and trained staff and volunteers to upgrade collective team skills.
Provided ongoing direction and leadership for program operations.
Collaborated closely with executive leadership to develop strategic plans for long-term growth.
Verified accuracy of program laws and compliance with child welfare rules and regulations.
Utilized data-driven decision-making techniques to ensure alignment with organizational goals.
Developed state-wide fatherhood initiative from ground up, laying out framework, and defining roles.
Anecdotal Highlight: Saved organization over 25% in operating costs during fiscal year 2013-2014.
Education
Doctor of Philosophy - Ph.D. - Social Work, Policy, Planning, Administration And Social Services
Clark Atlanta University
Atlanta, GA
05.2022
Master of Social Work – MSW - Social Work
University of Georgia
Athens, GA
05.2005
Bachelor of Arts - BA - History
Morehouse College
Atlanta, GA
05.1993
Skills
Leadership mentoring
Organizational development
Cultural awareness
Policy consulting
Client advocacy
Conflict resolution
Leadership Experience
Agency Field Supervisor for BSW and MSW Interns (5), Georgia State University, Clark Atlanta University, Kennesaw State University, 2005, Present
Social Justice Chairman, Gate City Lodge #42, 2006
Leadership Academy Graduate, Atlanta University Center (AUC) Consortium, 2020
Crisis Lead Facilitator, Clayton County Public Schools, 2022
Board of Directors, H.O.P.E. Ministries, Inc., 2008, 2013
Board of Directors, DeKalb Initiative for Children and Families, Inc., 2007, 2012
Presentations
2022, Whitney M. Young, Jr. School of Social Work Hooding Ceremony, Clark Atlanta University, Atlanta, GA
2022, Phi Kappa Phi Graduate Research Symposium, A Study Examining the Roles of Family Support Facilitating Compliance Among Formerly Incarcerated African American Men in Metro Atlanta
2021, Georgia National Association of Social Workers (Virtual Event), Examining the Need for More Black Males in the Social Work Profession
2021, 1863 FWD – Do You Really See Us Criminal Justice Symposium (Virtual Event), The Systemic Cost of Incarceration and Detention
2020, Reset. Restart. Refocus: Providing Workforce Development Trainings to Formerly Incarcerated Persons (U.S. Department of Labor)
2019, Spotlight on Black History: The Intersectionality of Law Enforcement and the Black Community, Clark Atlanta University, Atlanta, GA
2017, Youth Street Gangs: Origins, Trends, and Motives, Juvenile Delinquency Course: Clark Atlanta University, Atlanta, GA
2015, 2nd Annual Fatherhood Symposium, Division of Family and Children Services – Statewide Event, The Fatherhood Aneurysm: What is it? What to do about it?
2014, 1st Annual Fatherhood Symposium, Division of Family and Children Services – State of Georgia, Call to Action: How we can best support and serve fathers
2012, Rites of Passage: 12 Things Every Black Boy Needs to Know, Street Smart Youth Project, Inc., Atlanta, GA
Civic Affiliations
Gate City Lodge #42 - Member
Youth Challenge Academy, Ft. Gordon - Mentor
The Nelson St. Band – Founder/Director
Awards
Phi Kappa Phi Graduate Honor Society, 2020
Dean’s Fellow-Clark Atlanta University, 2018
Top Shooter - Low Light Firearms Shooting Course – State of Georgia (DCS), 2018
Wilbur P. Jones Fellow-University of Georgia, 2005
References
Jenny L. Jones, Ph.D., MSW, Dean – Whitney M. Young, Jr. School of Social Work, Clark Atlanta University, jjones@cau.edu
Yemane Clarke, Esq., Founder/Partner – Attorney at Law, Clarke Law Office, law@clarkelegal.com
Trenese Johnson, LCSW, Lead School Social Worker, Clayton County Public Schools, trenese.johnson@clayton.k12.ga.us
Ericka Lewis, Police Major – Safety and Security Department, Clayton County Public Schools, ericka.lewis@clayton.k12.ga.us
State of Georgia Department of Community Supervision
03.2017 - 08.2019
Program Director
State of Georgia Division of Family and Children Services
08.2006 - 02.2017
Doctor of Philosophy - Ph.D. - Social Work, Policy, Planning, Administration And Social Services
Clark Atlanta University
Master of Social Work – MSW - Social Work
University of Georgia
Bachelor of Arts - BA - History
Morehouse College
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