Dru Lewis
Simpsonville,SC
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
Work History
Production Team Lead
Phoenix Motorcars
Greenville, SC
08.2023 - Current
- Reviewed customer feedback and complaints to identify areas for improvement.
- Developed documentation outlining processes and procedures for the Quality Assurance team.
- Collaborated with other departments to develop plans that improve overall product quality.
- Facilitated investigations into customer complaints and recommended responses containing root cause determinations and issue resolutions.
- Performed root cause analysis of any discrepancies identified in the quality control process.
- Fielded customer complaints and rectified service issues.
- Drafted presentations highlighting key findings from Quality Assurance activities.
- Supervised and guided inspectors, technicians, and other staff.
- Facilitated cross-functional meetings between teams to discuss potential issues or improvements.
- Led and coordinated activities of quality control inspection department, verifying operational compliance with quality processes and procedures.
Quality Engineer
Phoenix Motorcars
Greenville, SC
05.2022 - 08.2023
- Conducted training sessions on quality standards and procedures for new employees and team members.
- Performed root cause analysis for detected faults and developed corrective actions.
- Generated engineering documentation and oversaw design projects.
- Finished projects on time and within budget.
- Coordinated activities with suppliers, contractors or other departments.
- Advised customers on use of products or services.
- Developed and implemented comprehensive quality control procedures to ensure product compliance with industry standards.
- Led root cause analysis initiatives for product failures, significantly reducing defect rates.
- Utilized statistical process control techniques to monitor and control manufacturing processes.
- Developed and maintained Quality Assurance procedures in accordance with ISO 9001 standards.
Clerk of Court
Abbeville County Sheriff's Office
Abbeville, SC
07.2021 - 05.2022
- Attended required meetings and conferences as well as training sessions to develop and maintain understanding of current conventions and laws.
- Verified accuracy of case information entered into the computer system prior to hearings or trials.
- Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
- Issued public notification of official activities or meetings to public.
- Processed legal filings and fees, ensuring compliance with court procedures.
- Scanned paper documents into electronic format for storage in computer databases.
- Made copies of relevant documents for distribution to attorneys and other parties involved in a case.
- Issued subpoenas when requested by an attorney or judge.
- Answered phone calls from members of the public regarding inquiries about upcoming hearings or trials.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
Manufacturing Process Technician
MAGNA Automotive
Piedmont, SC
05.2018 - 06.2021
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Operated a variety of machinery and tools safely and efficiently.
- Implemented process changes to increase efficiency and reduce scrap products.
- Coordinated with supply chain to ensure timely availability of materials.
- Trained new technicians on process operations and safety protocols.
- Initiated contact with department to roll out production schedule changes, promoting more efficient processing.
- Analyzed all processes and identified all fundamental issues and assisted in appropriate resolutions.
- Reviewed schematics for accuracy prior to implementation in the field.
- Maintained system logs or manuals to document testing or operation of equipment.
- Tested performance of in-development parts, assemblies and systems under simulated operating conditions to optimize plans.
Education
Bachelor of Arts - Criminal Justice
Columbia College
Columbia, SCAssociate of Science - Criminal Justice
Piedmont Technical College
Greenwood, SCHigh School Diploma -
Ware Shoals High School
Ware Shoals, SCSkills
- QC checks
- Data collection
- Failure Analysis
- Performance Evaluations
- Root Cause Analysis and Identification
- Court Processes
- Multimeter & Digital Caliper Tool Use
- Non-Conformance Processes
- SOPs
- Complex Problem Solving
- High & Low voltage testing
- Legal Documents
- Court procedures
- Attention to Detail
- Critical Thinker
- Multitasking
Technology
- SAP
- Microsoft 365
- Outlook
- Oracle
- Tableau
- Arena
- Catia
- Smartsheet
- Visual Factory
- Box
- Veeva Vault
- Magic
Timeline
Production Team Lead
Phoenix Motorcars
08.2023 - Current
Quality Engineer
Phoenix Motorcars
05.2022 - 08.2023
Clerk of Court
Abbeville County Sheriff's Office
07.2021 - 05.2022
Manufacturing Process Technician
MAGNA Automotive
05.2018 - 06.2021
Bachelor of Arts - Criminal Justice
Columbia College
Associate of Science - Criminal Justice
Piedmont Technical College
High School Diploma -
Ware Shoals High School
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