Drucilla Brannock

• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Delivered packages to customer doorsteps and business offices.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Kept detailed mileage and fuel reports to track overall fuel costs.

• Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
• Monitored and assisted residents through individual service plans.
• Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

• Monitored progress and documented patient health status changes to keep care team updated.
• Assisted disabled clients to support independence and well-being.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Administered medication as directed by physician.

• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
• Evaluated client progress toward established annual and quarterly goals.
• Recognized and reported abnormalities or changes in patients' health status to case manager.

Act the utmost compassion and professionalism in providing every client with the highest quality care

Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet

Dispense medications, clean, dress, prepare meals and run errands when need.

• Supervised daily activities and provided assistance to staff.
• Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
• Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.

• Helped customers complete purchases, locate items, and join reward programs.
• Approached every question or concern with calm and level-headed approach.
• Processed credit card, EBT, and gift certificate payments with electronic computer system.
• Maintained organized and orderly front end and removed carts, baskets, and debris.

• Arranged tray and or table settings with proper tableware, condiments, and tray card.
• Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
• Delivered nourishment and supplements to nurse station for distribution to specific residents.
• Upheld efficiency of meal services by pre-setting tables before patients arrived.

• Revised work practices to improve efficiency, boost quality and meet production goals.
• Worked with management team to implement proper division of responsibilities.
• Evaluated employee performance and coached and trained to improve weak areas.
• Supported Supervisor by preparing production reports and collating quality documentation.

• Balanced deposits and credit card payments each day.
• Used Software to schedule appointments.
• Assisted patients in filling out check-in and payment paperwork.
• Took copayments and compiled daily financial records.

• Responded to customer requests for products, services, and company information.
• Updated account information to maintain customer records.
• Answered constant flow of customer calls with minimal wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.