Summary
Overview
Work History
Education
Skills
Timeline
Generic

Drucilla Steele

Charlotte NC,NC

Summary

Proven track record in enhancing customer satisfaction and streamlining schedule management, as demonstrated during my tenure at Uber. Expert in navigating diverse environments and resolving issues with patience and understanding. Elevated Squeaky Completely Clean Janitorial's efficiency through effective supervision, showcasing my ability to blend hard skills like schedule management with essential soft skills in customer service.

Overview

10
10
years of professional experience

Work History

Uber Driver

Uber
03.2017 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.

Custodian Supervisor

Squeaky Completely Clean Janitorial
01.2014 - 03.2017

clean office building and residential homes


Education

GED -

Central Piedmont Community College
Charlotte, NC
06.1997

Skills

Schedule Management

Excellent navigation

Customer Service

Patience and understanding

Timeline

Uber Driver

Uber
03.2017 - Current

Custodian Supervisor

Squeaky Completely Clean Janitorial
01.2014 - 03.2017

GED -

Central Piedmont Community College
Drucilla Steele