Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Drucilla Vela

48 Cliff Ave Rio Grande City,Tx

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Processing Coordinator

Sosi
Donna, TX
01.2024 - Current

As a Processing Coordinator I receive and process detainees; communicate in the Spanish language to verify their information and input it into the appropriate processing system. I also Collect Oral DNA when necessary . After collecting all the data required I print and organize the detainees files.

Telecommunicator

Rio Grande City Police Department
402 E Main Rio Grande City , TX
11.2018 - 01.2024

I dispatch police officers and emergency personnel to calls for service, use of radio, telephone and computer system to update first responders with new information. I handle emergency phone calls calmly and obtained pertinent information with composed approach. Dispatch calls to relevant police, fire or medical response personnel depending on individual call situations. Record and maintain files or records of customer requests. Also Assisted surrounding agencies with special requests for assistance and BOLOs. Document services performed by our officers, operations information and dispatch details in system.

-Hours per week=40

Attendant Care Provider

Ace Primary Home Care
Pharr, TX
08.2016 - 09.2019

I Provided compassionate care for patients with disabilities. As well as supported bathing, dressing and personal care needs. Maintained clean and well-organized environment for client happiness and safety. Followed care plan and directions to administer medications. Laundered clothing and bedding to prevent infection. Assisted with meal planning to meet nutritional plans. Followed safe lifting and transferring techniques to transport my client .Drove client to shop for groceries, attend doctor appointments and run errands as needed. Also communicated with the family about the clients well being or any concerns.

-Hours per week=38

Attendant Care Provider

Starr Home Health Agency
Rio Grande City, Texas
12.2016 - 11.2018

Provided compassionate care for patient with disabilities and developmental challenges. Maintained clean and well-organized environment for client happiness and safety. Supported bathing, dressing and personal care needs. Improved patient outlook and daily living through compassionate care. Followed care plan and directions to administer medications. Laundered clothing and bedding to prevent infection. Aided with mobility and independence for disabled individuals and continually monitored safety. Assisted with meal planning to meet nutritional plans. Created safe and positive living situations for client by communicating with family and other staff about concerns or challenges.

Hours per week=unable to obtain

Volunteer Firefighter

La Casita Fire Department
Rio Grande City, TX
01.2016 - 05.2016

Responded immediately to alarms for fires, vehicle accidents and other emergency situations. Communicated with other firefighters and emergency personnel to relay observations, equipment needs and other relevant information. Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property. Also checked hoses and breathing masks after fire calls to determine proper functionality and rehabilitated fire hoses, portable water tanks and other equipment.

Attendant Care Provider

Health Care Provider, Prestige Home Care Services
Rio Grande City, TX
05.2012 - 01.2016

Provided compassionate care for patients with disabilities and developmental challenges, Supported bathing, dressing and personal care needs, Maintained clean and well-organized environment for client happiness and safety. As well as driving clients to shop for groceries, attend doctor appointments and run errands. I created a safe and positive living situations for my client by communicating with family.

Hour per week= Unable to obtain (part-time)

Education

Bachelor’s Degree - Criminal Justice

University of Texas Pan-American
Edinburg, TX
05.2015

Associates Degree - Criminal Justice

South Texas College
Rio Grande City, TX
05.2013

Skills

  • Multitasking and Prioritization- The ability to carry out multiple task at once, which improves productivity
  • Responsibility-Showing up on time to work and complete the duties that are assigned to me
  • Communication skills- Able to listen and understand the views of others
  • Organization-I work efficiently and productively, and manage my time well
  • Teamwork- I have the ability to work well with others and being able to build good positive relationships to help achieve our goals
  • Computer skills- The use of productivity software and other programs

Certification

  • Certified Firefighter, La Casita Fire Academy - 2016
  • Basic Telecommunications Certification Course
  • Crisis Communication Telecommunicator
  • Telecommunicator Operator Field Training
  • TDD/TTY
  • General First Aid Training

Languages

English
Professional
Spanish
Limited

Timeline

Processing Coordinator

Sosi
01.2024 - Current

Telecommunicator

Rio Grande City Police Department
11.2018 - 01.2024

Attendant Care Provider

Starr Home Health Agency
12.2016 - 11.2018

Attendant Care Provider

Ace Primary Home Care
08.2016 - 09.2019

Volunteer Firefighter

La Casita Fire Department
01.2016 - 05.2016

Attendant Care Provider

Health Care Provider, Prestige Home Care Services
05.2012 - 01.2016

Bachelor’s Degree - Criminal Justice

University of Texas Pan-American

Associates Degree - Criminal Justice

South Texas College
Drucilla Vela