Drusilla Casbon
Harvey,LA
Summary
I am currently enrolled at the University of Phoenix, working towards a Bachelor of Science degree in Healthcare Administration. This program is equipping me with the knowledge and skills necessary to excel as a healthcare administrator, including expertise in healthcare management, policy development, and organizational leadership. Motivated Teacher's Assistant with deep passion for helping students excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms and planning fun activities. Good tutoring, recordkeeping and time management skills. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Teaching Assistant
Immaculate Conception School
Marrero, LA
01.2022 - 04.2023
- Managed classroom supplies inventory including textbooks, manipulatives and audiovisual equipment.
- Participated in professional development workshops related to teaching techniques.
- Adapted teaching methods and instructional materials to meet the varying needs of individual students.
- Communicated regularly with parents about their child's progress in school.
- Maintained accurate records of student attendance and performance.
- Supervised students in various areas of the school premises, including classrooms, hallways, cafeterias, and playgrounds.
- Leveraged lamination technique to increase lifespan of instructional resources.
Childcare Professional
Marrero Daycare
Marrero, LA
06.2008 - 02.2009
- Kept up-to-date with changes in childcare regulations and practices.
- Assisted in potty training young children.
- Provided safe, stimulating and fun environment for children in care.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Secured indoor and outdoor premises to protect children.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Maintained organized and clean classroom and play areas.
- Developed an engaging and conducive setting for children at different stages of development.
Receptionist
Woldenberg Village
New Orleans, LA
06.2007 - 03.2008
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Investigated and analyzed client complaints to identify and resolve issues.
- Updated and recorded customer or client information to maintain accounts.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Answered and directed incoming calls using multi-line telephone system.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
Bank Teller
Regions Bank
Buras, LA
04.2005 - 08.2005
- Maintained accurate records of all financial transactions.
- Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Performed cash handling duties including counting currency, coins and checks.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Entered transactions into computer and issued customer receipts.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Education
Bachelor of Science - Health Care Administration
University of Phoenix
Tempe, AZ05-2028
Associate of Arts - Health Care
University of Phoenix
Tempe, AZ09-2016
High School Diploma -
Buras High School
Buras, LA05-1987
Skills
- Classroom supply management
- Small Group Instruction
- Discussion Facilitation
- Progress Monitoring
- Behavior Modeling
- Material Preparation
- Child development knowledge
- Meal Preparation
- Observational skills
- Safety awareness
- Child Supervision
- Group leadership
- Personal Hygiene Assistance
- Sanitation understanding
- Child Development
- Creative lesson planning
- Money Handling
- Customer Needs Assessment
- Financial Transactions
- Cash counting
- Balance Transfers
- Money Management
- Teller Support
- Money Transfer Systems
- Time management proficiency
- Asset Management
- Outpatient Care
- Patient Registration
- Microsoft Office
- Front Desk Operations
- Billing support
- Inpatient Care
Timeline
Teaching Assistant
Immaculate Conception School
01.2022 - 04.2023
Childcare Professional
Marrero Daycare
06.2008 - 02.2009
Receptionist
Woldenberg Village
06.2007 - 03.2008
Bank Teller
Regions Bank
04.2005 - 08.2005
Bachelor of Science - Health Care Administration
University of Phoenix
Associate of Arts - Health Care
University of Phoenix
High School Diploma -
Buras High School