Drusilla Fulks-Haner
Deer Park,TX
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
29
29
years of professional experience
Work History
Inventory Logistics Clerk
Total Industrial Services Specialties (TISS)
Houston, TX
10.2023 - 10.2024
- Maintained and updated inventory records, including receipts and shipments of goods.
- Conducted regular stock checks to identify discrepancies between physical stock levels and computer-generated reports.
- Prepared detailed shipping documents such as bills of lading, invoices, manifests and labels.
- Coordinated with carriers for timely pick up and delivery of goods.
- Provided support in maintaining accurate records of inventory transactions.
- Traced missing material and shipments through vendor and customer communications.
Orthodontic Department Business Manager
Joy Dental Center
Mont Belvieu, TX
03.2023 - 10.2023
- Analyzed business performance data and forecasted business results for upper management.
- Oversaw financial reporting, accounts payable and receivable, asset coordination, account management and budgets.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Delegated work to staff, setting priorities and goals.
- Organized supply purchases, equipment upgrades and operating expenses.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Coordinated execution and improvement of daily dental office practices.
Leasing and Compliance Specialist
The Liberty Group
Houston, TX
09.2019 - 02.2022
- Assist in daily operations of running multi family properties.
- Presentation of leasing opportunities to perspective residents
- Concierge of customer service
- Assist in due diligence and property transitions.
- Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines.
- Provided support to department by assisting with special assignments and projects.
- Analyzed data gathered from surveys or other sources related to organizational compliance activities.
- Processed rental payments from tenants in a timely manner.
- Monitored rent collection activity and took appropriate action when needed.
- Collaborated with external parties such as auditors, lawyers, regulators.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Office Manager/Financial Coordinator
Dr. Julie Longoria DDS
Houston, TX
05.2015 - 08.2019
- Oversaw operations for 2 office locations
- Maintained a full schedule of patients daily
- Treatment & financial presentation
- Insurance verification, claims, & narratives
- Facilitated monthly budget and goal meetings
- Maintained general ledger and chart of accounts, performed complex accounting functions such as journal entry preparation, account analysis, balance sheet reconciliation and preparation of quarterly financial statements.
- Developed payment plans with patients to assist them in meeting their financial obligations.
- Generated monthly reports detailing outstanding balances, delinquent accounts, and collection activity results.
- Followed up on denied claims in order to maximize reimbursements from third party payers.
Financial /Marketing Coordinator
Dr. Mark Hablinski DDS
Houston, TX
07.2013 - 04.2015
- Presentation of treatment and financial options
- Monthly billing
- Increased monthly production and case acceptance
- Sustained existing referral sources and established new relationships with external referral sources to increase production
- Executed basic front office administrative duties
- Updated billing procedures to improve overall efficiency and reduce accounts receivable.
Patient/Marketing Coordinator
Drs. James Vick/Sarah Lowe DDS
Pasadena, TX
06.2002 - 10.2010
- Presentation of treatment and financial options
- Increased case acceptance
- Tracked analytics for social channels, web traffic and email campaigns.
- Filed preliminary and quarterly orthodontic insurance claims
- Collections and monthly billing
- Performed all basic front desk and administrative duties
- Filled in as orthodontic assistant as needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
Orthodontic Assistant
Dr. Mark Hablinski DDS
Houston, TX
01.2002 - 06.2002
- Assisted doctor with all aspects of patient care
- OSHA compliance officer for office
- Maintained the practice Material Safety Data Sheet (MSDS).
Marketing Coordinator/Orthodontic Assistant
Jeffrey Ball DDS
Houston, TX
07.1995 - 10.2001
- Implemented marketing and advertising campaigns by assembling and analyzing sales forecasts.
- Assisted dentist with completing procedures.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- OSHA compliance officer for office
- Assisted front desk as needed.
Education
Deer Park High School
Deer Park, TXSan Jacinto College Central
Pasadena, TXSkills
- Complex Problem Solving
- Work Planning and Prioritization
- Budget Management
- Administration and Reporting
- Tenant and Owner Liaising
- Maintaining Occupancy Levels
- Marketing Collateral Creation
- RDA (Registered Dental Assistant)
- Team Leadership
- Scheduling and Coordinating
- Arrange deliveries
- Maintain inventory
- Shipping and receiving
Timeline
Inventory Logistics Clerk
Total Industrial Services Specialties (TISS)
10.2023 - 10.2024
Orthodontic Department Business Manager
Joy Dental Center
03.2023 - 10.2023
Leasing and Compliance Specialist
The Liberty Group
09.2019 - 02.2022
Office Manager/Financial Coordinator
Dr. Julie Longoria DDS
05.2015 - 08.2019
Financial /Marketing Coordinator
Dr. Mark Hablinski DDS
07.2013 - 04.2015
Patient/Marketing Coordinator
Drs. James Vick/Sarah Lowe DDS
06.2002 - 10.2010
Orthodontic Assistant
Dr. Mark Hablinski DDS
01.2002 - 06.2002
Marketing Coordinator/Orthodontic Assistant
Jeffrey Ball DDS
07.1995 - 10.2001
Deer Park High School
San Jacinto College Central
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