Dr.Vickie Smith, DHA,MHA, MSN,HEM
CA
Summary
Results-focused leader successful at promoting safety programs, risk management, driving performance improvements, and strategic initiatives. Skilled EH&S Program Director with proven track record of successfully passing three accreditation surveys by the Joint Commission with zero deficiencies for the Environment of Care and Life Safety programs. Dr. Vickie Smith is committed to delivering operational excellence connected to a vision and passion that drives results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Environmental Health & Safety Director
Kaiser Permanente - Walnut Creek Medical Center
05.2021 - Current
- Oversee and provide expert guidance for environmental health and safety.
- Successful at meeting Cal/OSHA requirements with zero findings.
- Successful at at passing regulatory inspections with zero findings.
- Oversee operations and coordinate with managers to increase performance and risk reduction.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Implemented new operational strategies to support increased workflow, improve performance, and risk reduction.
- Made large-scale financial decisions and supervised spending to reduce losses and maximize profits.
- Coordinated and implemented effective training for over 5,500 professionals to improve quality, safety, and compliance processes.
- Spearheaded cross-functional initiatives across departments to achieve year over year risk reduction goals and effective outcomes.
- Identified opportunities to improve business process flow and productivity.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
Safety Leader
Kaiser Permanente - SBC Medical Centers
10.2019 - 05.2021
- Successful at meeting Cal/OSHA requirements with zero findings.
- Successful at at passing multiple regulatory inspections with zero findings.
- Reduced safety incidents by training and teaching risk management techniques, hazard identification, quality checks, and documentation
- Performed as a safety consultant for over 3,000 staff to deliver expertise in safety criteria, technical directives, and operational methods
- Led projects and analyzed data to identify opportunities for improvement
- Performed in-depth research and investigations and recommended strategies to resolve problems and prevent further concerns
- Completed statistical reviews to uncover trends, patterns, and variations
- Directed safety functions to align key processes with goals and objectives of organization and regulatory compliance.
Safety Leader
Kaiser Permanente, Los Angeles Medical Center
06.2018 - 10.2019
- Led projects and analyzed data to identify opportunities for improvement.
- Successful at meeting regulatory requirements with zero findings
- Performed in-depth research and investigations and recommended strategies to resolve problems and prevent further concerns.
- Oversaw safety operations and coordinated with managers to increase departments performance and efficiency.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
- Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
- Responded to any emergencies as instructed and with utmost efficiency.
- Assessed value of safety programs to apply modifications and improvements and achieve targeted goals.
Chronic Care Management Director
Alliance Of Pasadena Dba ChapCare
04.2018 - 06.2018
- Spearheaded and implemented new projects to expand the scope of engagement
- Participated in development and implementation of quality improvement initiatives to raise healthcare standards.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory, and local, state, and federal guidelines relating to HIPAA, benefits administration, and general liability
- Implemented a successful healthcare program through professionalism, quality of care, medical teaching, and patient satisfaction
- Assisted in development and implementation of new policies and procedures to improve healthcare quality.
President
Inland Empire Fall Prevention, Collaborative
07.2017 - 06.2018
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership
- Supported and supervised a team of 10 professionals
- Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership
- Directed management meetings to enhance collaboration and maintain a culture based on trust and group problem- solving
- Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
Injury Prevention Leader
Arrowhead Regional Medical Center
01.2013 - 01.2018
- Led planning and achievement of goals and objectives consistent with agency mission and philosophy
- Collaborated with other departments to integrate safety in all aspects of organization.
- Performed in-depth research and investigations and recommended strategies to resolve problems and prevent further concerns
- Completed statistical reviews to uncover trends, patterns, and variations
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders, and serving as key advocate for various safety issues
- Conducted safety audits and investigated quality issues
- Wrote, coordinated, and delivered mass educational briefings focused on occupational accident/ patient safety trends and prevention
- Organized, directed, and coordinated medical and health services according to organizational policies and goals.
- Responded to any emergencies as instructed and with utmost efficiency.
Health Education Specialist II
San Bernardino County
08.2013 - 01.2015
- Designed and introduced leadership development, coaching, and team management model, resulting in promotion of employees to increased levels of responsibility
- Structured standardized case management processes to comply with regulatory agency statutes and standards
- Managed and monitored program activities and evaluated quality for improvement recommendations
- Implemented successful healthcare program through professionalism, quality of care, medical teaching, and patient satisfaction
- Created customized care plans, working with staff and families to assess and meet individual needs
- Discussed medical histories with patients to provide most effective medical advice
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory, and local, state, and federal guidelines relating to HIPAA, benefits administration, and general liability.
Health & Wellness Program Director
Vision Of Hope Clinic
01.2009 - 12.2012
- Developed and implemented new health and wellness initiatives and process improvements defined by business plans and governing agencies
- Oversaw program administration, including financial management, risk management, environmental health, health promotion, recruitment and human resources, and project management
- Improved operational procedures to increase efficiency and profitability while tightly controlling costs and preventing waste
- Planned annual budgets and established rates for available health services
- Developed procedures and strategies for quality assurance, patient services, departmental activities, and public relations
- Managed and recorded facility maintenance and upkeep budget
- Direct day-to-day administrative and operational functions, providing guidance and leadership to over 50 employees across five departments.
Education
Master of Science Nursing -
Charisma University
Billings, MT09.2022
Doctor of Healthcare Administration (DHA) -
Virginia University of Lynchburg
Lynchburg, VA12.2021
Master of Healthcare Administration -
California State University
San Bernardino, CA12.2020
Bachelor of Science - Health Science, Public Health
California State University
San Bernardino, CA06.2013
Skills
- Managing large-scale organizations
- Procedure implementation
- Excellent written/verbal communication skills
- Proficient in Microsoft Office: Word, PowerPoint, Publisher, Excel and Outlook, PeopleSoft applications
- Performance Monitoring
- Budgeting
- Staff Management
- Process Improvement
- Operational Leadership
- Quality Management
- Key Performance Indicators (KPIs)
- Occupational safety
- Injury and Illness Prevention Program (IIPP)
- OSHA Compliance
- Incident Investigation
- Regulatory Compliance
- Safety policies
- Business Continuity and Disaster Recovery
- Risk/ Compliance Management
- Safety and Environmental Health Management
- Safety Trend Analysis
Accomplishments
- Achieved overall medical center wide harm reduction goal by introducing risk reduction processes and hazard identification tools.
- Collaborated with over 100 department managers in the development of risk reduction plans.
- Three accreditation surveys by the Joint Commission with zero deficiencies.
- Zero findings for Cal/OSHA inspections and Hazardous waste audits.
Certification
- Certified California Hazardous Waste Management by Lion Technology INC.
- Healthcare Environment Management (HEM) Certification
- Adult & Pediatric First Aid/ CPR/AED certified through American Red Cross
- Emergency Management Institute - FEMA
- Project Management Professional (PMP)
Affiliations
- Eta Sigma Gamma National Honor
- Project Management Institute
- American Society of Safety Professionals
Timeline
Environmental Health & Safety Director
Kaiser Permanente - Walnut Creek Medical Center
05.2021 - Current
Safety Leader
Kaiser Permanente - SBC Medical Centers
10.2019 - 05.2021
Safety Leader
Kaiser Permanente, Los Angeles Medical Center
06.2018 - 10.2019
Chronic Care Management Director
Alliance Of Pasadena Dba ChapCare
04.2018 - 06.2018
President
Inland Empire Fall Prevention, Collaborative
07.2017 - 06.2018
Health Education Specialist II
San Bernardino County
08.2013 - 01.2015
Injury Prevention Leader
Arrowhead Regional Medical Center
01.2013 - 01.2018
Health & Wellness Program Director
Vision Of Hope Clinic
01.2009 - 12.2012
Master of Science Nursing -
Charisma University
Doctor of Healthcare Administration (DHA) -
Virginia University of Lynchburg
Master of Healthcare Administration -
California State University
Bachelor of Science - Health Science, Public Health
California State University
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