Dryenne Miranda
Astoria,New York
Summary
Proven leader and effective communicator, I excelled at City Paws Patrol by enhancing operational efficiency and customer satisfaction. Leveraging skills in time management and creativity, I spearheaded initiatives that significantly improved service delivery.
Overview
18
18
years of professional experience
Work History
Owner of a Dog Walking Business
City Paws Patrol
01.2011 - Current
- Managing schedule
- Take care of dogs and cats
- Pet sitter
- Bath and light grooming
- Light training
Secretary's Assistant
Self Employed Web
03.2021 - 06.2024
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed filing system, entered data and completed other clerical tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Family's Assistant
Self Employed Web
02.2015 - 03.2020
- Assisted with daily household tasks for a smoother family routine, including basic meal preparation and laundry duties.
- Ensured a clean living environment through regular housekeeping duties like vacuuming floors or sanitizing frequently touched surfaces.
- Maintained family privacy and security by handling sensitive information discreetly and respecting confidentiality boundaries.
- Supported busy parents with personal errands such as grocery shopping, dry cleaning pick-ups, or appointment scheduling.
Babysitter
Self Employed Web
01.2011 - 01.2020
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- I worked with a few families all over the years
- Kids and teenagers between 2 and 15 years old
- Travelled around the world with the family
Sales Associate
Abusiva / Cantão
01.2007 - 12.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
In Brazil
Rio De Janeiro Brazil12.2006
Skills
- Communication
- Leadership
- Problem solving
- Creativity
- Organization
- Multitasking
- Teamwork
- MS Office
Languages
Portuguese
Native or Bilingual
Spanish
Elementary
Italian
Elementary
French
Elementary
Timeline
Secretary's Assistant
Self Employed Web
03.2021 - 06.2024
Family's Assistant
Self Employed Web
02.2015 - 03.2020
Owner of a Dog Walking Business
City Paws Patrol
01.2011 - Current
Babysitter
Self Employed Web
01.2011 - 01.2020
Sales Associate
Abusiva / Cantão
01.2007 - 12.2010
In Brazil
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