D.Scott BESTEY
Kansas City,MO
Summary
Aspiring IT Professional with a background in maintenance in pursuit of multiple CompTIA, Network + and Microsoft certifications. Ability to adapt to fast-paced environments. Proven ability to work well collaboratively as well as independently. Customer-oriented with excellent communication and problem-solving skills. Building computers and laptops, trains individuals on the use of computers and networks.
Overview
9
9
years of professional experience
Work History
Transportation Specialist
Assisted Transportation
03.2024 - Current
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Improved route efficiency by consistently reviewing and adjusting routes based on traffic patterns and customer feedback.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
Lead Maintenance Technician
Faith Fellowship Baptist Church
01.2019 - Current
- Improved equipment reliability by implementing preventive maintenance procedures and schedules.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Develop long-term plans for equipment upgrades and replacements.
Sound and Lights Technician
Mosaic Bible Church
09.2016 - 03.2020
- Set up projectors, laptops and microphones for live presentations.
- Provided technical support to event staff and presenters, reducing technical issues and delays.
- Maintained and troubleshot audio and visual equipment to minimize downtime.
Lead Cleaning Technician
Hoodz Of Kansas City
01.2018 - 01.2019
- Delegating the tasks and schedules of assigned employees and ensuring the satisfactory completion of tasks
- Cleaning and installation kitchen exhaust systems, access panels, and fan hinges
- Meeting with clients to determine cleaning needs and recommending products and services.
Senior Cleaning Technician
Crown Cleaning
01.2015 - 01.2017
- Cleaned, installed, and maintained kitchen exhaust systems
- Ensured the operation and maintenance of buildings, equipment, and systems were in compliance with strict company standards.
Education
Information Technology Security Administrator Certification Program - Information Technology
MyComputerCareer
05.2020
High School Diploma -
Thomas Christian Academy
Yazoo City, MS05.2008
Skills
- Installations, updates/security packages
- LAN/WAN/VLAN
- VMWare, Virtual PC
- Malware Prevention & Detection
- Computer Diagnostics & Repair
- Troubleshooting and repair
- Windows Server/Windows 7,8, 81, 10
- VOIP
- Exchange Server
- Active Directory /VPN
- Troubleshoot network connectivity issues
- Conveys technical information clearly
- Strong collaboration skills
- Installed maintenance on operating systems
- Documentation Management
- Documentation skills
- Route Planning
Applied Training
- Networking I/Networking II
- Demonstrate capability and capacity of integration and implementation of various networking setups
- Display knowledge of TCP/IP along with local area and wide area networks (LAN, WAN) internally
- Knowledge in installing and configuring services of Device Configurations
- Hands-on skills in installing, maintaining and managing desktop/client and server operating systems
- Knowledge of Basic and Advanced device security, device mobility, and cloud services
- Computer Essentials
- Exposure in installing operating systems and software’s in assembling hardware
- Utilized tools like, Command line, Ping, Tracert, Personal Firewall, Networking Settings, and Control Panel
Timeline
Transportation Specialist
Assisted Transportation
03.2024 - Current
Lead Maintenance Technician
Faith Fellowship Baptist Church
01.2019 - Current
Lead Cleaning Technician
Hoodz Of Kansas City
01.2018 - 01.2019
Sound and Lights Technician
Mosaic Bible Church
09.2016 - 03.2020
Senior Cleaning Technician
Crown Cleaning
01.2015 - 01.2017
Information Technology Security Administrator Certification Program - Information Technology
MyComputerCareer
High School Diploma -
Thomas Christian Academy
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