Dshantae Knowles
West Palm Beach,FL
Summary
Innovative Alternative Energy Engineer eager to create and help integrate renewable energy installations into legacy power systems. Passionate about utilizing the skills learnt to make a impact in any department. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Manager of Operations
Alibi 91 Restaurant And Lounge
05.2021 - 11.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Increased sales by 13%
- Trained new employees on proper protocols and customer service standards.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Medical Records Clerk
Conviva Care Solutions
09.2019 - 07.2021
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Supported medical staff by providing organized and accurate medical records.
- Managed over 50 customer calls per day
- Responded to patient inquiries to provide information and details of medical records.
Caregiver
Private Duty
10.2016 - 07.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Receptionist
A.C Knowles Transportation
05.2015 - 08.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Medical Office Assistant
Integra MRI Center
02.2013 - 08.2014
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
Associate of Science - Alternative Energy Systems - Engineering
Palm Beach State College
Lake Worth, FL12.2023
Bachelor of Science - General Science
Palm Beach Atlantic University - West Palm Beach
West Palm Beach, FL05.2019
Skills
- Skilled in AutoCAD
- Solar Engineering
- Equipment Efficiency
- Quality Assurance
- Safety Protocols
- Data Analysis
- Power Generation
- Time Management
- Critical Thinking
Timeline
Manager of Operations
Alibi 91 Restaurant And Lounge
05.2021 - 11.2022
Medical Records Clerk
Conviva Care Solutions
09.2019 - 07.2021
Caregiver
Private Duty
10.2016 - 07.2019
Receptionist
A.C Knowles Transportation
05.2015 - 08.2015
Medical Office Assistant
Integra MRI Center
02.2013 - 08.2014
Associate of Science - Alternative Energy Systems - Engineering
Palm Beach State College
Bachelor of Science - General Science
Palm Beach Atlantic University - West Palm Beach
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