DShaud Turner

- Supported daily operations, working closely with the General Manager to enhance club performance and member satisfaction.

- Managed inventory processes and generated detailed reports on revenue, net income, membership statistics, and financial trends, facilitating strategic decision-making for consistent positive growth.

- Prioritized member satisfaction by ensuring high standards of cleanliness, equipment maintenance, and overall gym management.

- Conducted interviews, hired, trained, and developed team members, empowering them to take on managerial responsibilities and contribute to a cohesive team environment.

- Oversaw the daily operations of personal trainers, leading departmental meetings to assess performance and strategize initiatives for improving retention and achieving revenue goals.

- Monitored key performance metrics, including monthly revenue, appointment rates, show-up rates, and closing ratios, ensuring consistent positive net change each month.

- Collaborated with district leadership to enhance member engagement through effective presentation of client testimonials, showcasing the department's achievements.

- Conducted regular client check-in calls to maintain high levels of satisfaction and ensure seamless service delivery.

- Trained and developed staff on operational processes and specialized training methods, providing support and guidance to fitness directors across multiple locations.

- Fostered a positive and motivating environment, balancing client results with an enjoyable fitness journey.

- Developed and tailored individualized workout plans, ensuring alignment with each client's unique goals and needs.

- Designed customized cardio, nutrition, and recovery programs to optimize client performance and well-being.

- Successfully guided over 50 clients in achieving specific fitness results within established timelines.

- Monitored and documented client progress through detailed tracking in individual folders, facilitating ongoing adjustments and support.

- Supported daily operations, working closely with the General Manager to enhance club performance and member satisfaction.

- Managed inventory processes and generated detailed reports on revenue, net income, membership statistics, and financial trends, facilitating strategic decision-making for consistent positive growth.

- Prioritized member satisfaction by ensuring high standards of cleanliness, equipment maintenance, and overall gym management.

- Conducted interviews, hired, trained, and developed team members, empowering them to take on managerial responsibilities and contribute to a cohesive team environment.