Darion Shields
Summary
Highly ambitious Financial service Associate with 5+ years contributing success to start-up and fortune 500 companies. Student of finance, dedicated to learning financial concepts with a track record of exceeding target while maintaining high-quality work. Delivered creative solutions for operational and technical issues to insure outstanding customer experiences. Emotionally intelligent with the ability to navigate sensitive and high-pressure client-facing situation with a commitment to integrity in all interactions.
Overview
4
4
years of professional experience
Work History
Financial Services Representative
Nationwide
09.2022 - Current
- Simplified the federal tax limitations/benefits to over 200+ client's financial contract to ensure client are not penalized when borrowing funds
- Allocated funds for 25+ clients daily for potential growth of clients capital.
- Spoke with client regarding sensitive financial matters; such as life insurance claims, and the reconciliation of loans/contracts.
Senior Benefits Consultant
Go Health
10.2021 - 09.2022
- Managed high levels of call flow and presented health care plans to 240 members monthly and met weekly and monthly sales performance goals by generating 85 sales per month
- Forged relationships with 200+ customers, resulting in 37% increase in retention and 28% boost in referrals
- Consulted clients with healthcare decisions, while maintaining 90% quality assurance by navigating systems to ensure excellent customer experience
E-Commerce Client Specialist
AutoNation
06.2020 - 10.2021
- Integrated consultative selling, closed 17 deals monthly, yielding a 25% increase in revenue for e-commerce sales
- Spearheaded online marketing strategies, elevating brand visibility and resulting in a 60% increase in sales performance and a 12% revenue surge
- Designed innovative coaching and mentoring for 8 sales professionals, aligning with sales goals of 10% E-commerce closing percentage
Education
Bachelor of Science - Finance
University of Missouri - St Louis
St Louis, MO05.2025
Skills
Sales
Leadership
Marketing
Financial Service
Client Rapport Building
Negotiation
Technical Profile
Zendesk / Microsoft Office / Customer Relations Management / B2B / Salesforce
Timeline
Financial Services Representative
Nationwide
09.2022 - Current
Senior Benefits Consultant
Go Health
10.2021 - 09.2022
E-Commerce Client Specialist
AutoNation
06.2020 - 10.2021
Bachelor of Science - Finance
University of Missouri - St Louis