I am proficient in Adobe Creative Cloud programs, Microsoft Office, and the C coding language
Joshua Peniche
Tomball,TX
Summary
Trained and worked at Smoothie King for half a year, gaining excellent experience in assisting customers pick the correct selection for their order, fulfilling orders, restocking materials and merchandise, assisting with customer complaints so that customers can be satisfied in correlation to Smoothie King's policies, working well with other co workers, coordinating and cleaning up surrounding workplaces, as well as maintaining the equipment to keep operations running smoothly. I aim to meet high expectations set by both the customers and the company I work for, so that both can be satisfied with my performance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Smoothie King
05.2024 - 11.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Trained new team members by relaying information on company procedures and safety requirements.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Collected, arranged, and input information into database system.
- Frequently inspected production area to verify proper equipment operation.
- Devised and implemented processes and procedures to streamline operations.
Education
High School Diploma -
Tomball Memorial High School
Tomball, TX05-2026
Skills
- Cleaning
- Workplace Safety
- Customer Service
- Complaint resolution
- Cash Handling
- Teamwork and Collaboration
- Clear Communication
- Quality Inspections
- Equipment Maintenance
- Organizing Work Stations
- Training and mentoring
Certification
- Certified in the Autodesk modeling software Fusion 360 since 2022
Electrical Engineering
I engineer small passion projects with electrical components, such as small robots controlled with an arduino microprocessor, and currently I am working on welding a go-kart frame to build a 2cycle gasoline go-kart.
Software
Timeline
Team Member
Smoothie King
05.2024 - 11.2024
High School Diploma -
Tomball Memorial High School