Daniel Sullivan
Fair Oaks,CA
Summary
Exceptional Project and Operations Manager focused on successful team building, cost-cutting and operational improvements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
13
13
years of professional experience
Work History
Operations Manager
California Mantel And Fireplace
10.2022 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Site Supervisor / Superintendent
Kya Services Group
11.2020 - 10.2022
- Ensure safe, on-time, high-quality, and on-budget delivery of construction projects within Northern California market
- Direct and supervise assigned project work and liaises between field engineering, estimating, and workforce to ensure project compliance with contract drawings and specifications
- Provide management, oversight, and direction to all internal and external crews on all assigned construction projects, and any assigned subcontractors
- Determine construction feasibility of assigned projects, including timelines, resource coordination, staging, access, and overall budget
- Developed work schedules for team members to maximize shift coverage
- Perform bid walks and site surveys to evaluate site conditions, prepare cost estimates, and review scopes of work
- Inspect work during and after completion to ensure Kya and
- Customer standards are met
- Work with local and state municipalities to file, pull and close applicable project permits
- Provide customer service, answer project-related questions, and remedy and mediate any scheduling conflicts or issues
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Coordinated site investigations, documented issues and escalated to executive teams
- Read plans and blueprints and communicated to workers.
- Maintained records and logs of work performed and materials and equipment used
- Created weekly and monthly reports and presentations for management team
- Supervised contractor work processes and adherence to project schedule
- Communicated daily with vendors to keep project fully operational
- Assumed responsibility for personnel deployed to work site.
- Resolved issues between employees and customers using company policies
- Verified completed projects met approved time, quality and cost estimates
Construction Scheduler
California Mantel and Fireplace
03.2019 - 11.2020
- Manage production schedules to ensure accuracy and timeliness of onsite delivery and installations
- Collaborate with Production Managers, Lead Installers, Builder
- Supervisors, and other key stakeholders, to obtain customer and schedule information
- Communicate and coordinate with Project Managers to maintain project files and update construction notes
- Communicate with customers, vendors, and field crews via telephone and email to update them on status of projects
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Maintained energy and enthusiasm in fast-paced environment
- Developed and maintained courteous and effective working relationships
- Exceeded goals through effective task prioritization and great work ethic
- Used coordination and planning skills to achieve results according to schedule
- Proved successful working within tight deadlines and fast-paced atmosphere
- Used critical thinking to break down problems, evaluate solutions and make decisions
Material Handler/Driver
Construction Innovations
09.2017 - 03.2019
- Drive and operate company vehicles, including but not limited to
- Perform maintenance checks on vehicles to ensure any repairs or ongoing maintenance needs are reported and completed in timely manner to ensure proper operation and reduce expenses for major repairs
- Built delivery routes for efficiency to ensure all job site deliveries meet company needs and expectations
- Assist with order picking for job sites using inventory tracking system, monitor and audit completed orders against logs to ensure proper equipment is included
Driver/Shop Assistant
EMCI
07.2015 - 09.2017
- Drive and operate company vehicles, including but not limited to
- Provide assistance in assembling parts that require work with sheet metal, fabrication, building ductwork, plenums, dampers,fittings and other materials and assistance as needed
- Completed daily tasks accurately and on-time to support shop needs.
- Developed strong rapport with customers and created positive impression of business.
Assistant Manager
Brake Masters
01.2014 - 10.2015
- Maintain clean and safe work environment for staff by ensuring use of all PPE and following all safety procedures as required, including proper practices for hazardous waste disposal
- Monitor and ensure staff is adhering to all safety precautions while servicing customer's vehicles and taking proper steps to reduce and eliminate risk of damage
- Coordinate work schedules and verify/approve time cards for staff
- Supervised day-to-day operations to meet performance, quality and service expectations
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Mentored team members to enhance professional development and accountability in workplace
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Assisted in organizing and overseeing assignments to drive operational excellence
Lube Technician
Oil Stop
11.2010 - 01.2014
- Led ancillary services requested by guests and observed lower bay and upper bay quality inspection
- Complete under-vehicle inspection and perform oil change following standard processes and procedures
- Kept shop areas neat, clean, and free of safety hazards
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality
- Suggested additional services to customers in order to meet upsell goals
Education
High School Diploma -
Liberty High School
Madera, CA2006
Skills
- Project Scheduling
- DOT Rules and Regulations
- Pre-Bid Activities
- OSHA Compliance
- Machine Maintenance
- Project Management
- Vendor Management
- Project Development
- Operations Oversight
- Staff Management
- Contract Review and Recommendations
- Staff Training
- Performance Monitoring and Evaluation
- Purchasing and Procurement
- Budgeting and Cost Control
- Process Improvement Strategies
Timeline
Operations Manager
California Mantel And Fireplace
10.2022 - Current
Site Supervisor / Superintendent
Kya Services Group
11.2020 - 10.2022
Construction Scheduler
California Mantel and Fireplace
03.2019 - 11.2020
Material Handler/Driver
Construction Innovations
09.2017 - 03.2019
Driver/Shop Assistant
EMCI
07.2015 - 09.2017
Assistant Manager
Brake Masters
01.2014 - 10.2015
Lube Technician
Oil Stop
11.2010 - 01.2014
High School Diploma -
Liberty High School
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