Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Professional Development & Volunteering Activities
References
Languages
Timeline
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Dua'a Mahmoud

Alexandria,VA

Summary

Adept at enhancing pharmacy operations, my tenure at Caring Pharmacy underscored my ability to streamline workflows and elevate care standards through meticulous medication preparation and patient education. Leveraging Prime RX proficiency and exceptional customer service skills, I significantly contributed to improving efficiency and patient safety, embodying a proactive approach to pharmacotherapy management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Pharmacy Intern

Caring Pharmacy
06.2021 - 07.2024
  • Participated in quality assurance initiatives to maintain high standards of care within the pharmacy setting.
  • Streamlined pharmacy workflow by efficiently managing multiple tasks simultaneously, such as data entry, phone calls, and order processing.
  • Managed drug and supply inventories.
  • Used pharmacy software to enter prescription and insurance information.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.

Pharmacy Trainee

Royal Medical Services
01.2018 - 01.2019
  • Educated patients on possible drug interactions, potential side effects and optimal methods of administration
  • Worked as part of team of [4+] pharmacy interns
  • Discussed medical histories with patients to provide most effective medical advice
  • Used pharmacy software to enter prescription and insurance information
  • Performed blood pressure and blood glucose tests on patients
  • Interacted with healthcare professionals to support timely and proper processing of prescriptions
  • Communicated closely with patients, ensuring medical information was kept private
  • Provided exceptional support to pharmacists, including preparing medications, counting pills, and labeling bottles.

Pharmacy Trainee

JU Hospital Inpatient & Outpatient
01.2017 - 01.2018
  • Collaborated with doctors to discuss and address Treatment-Related Problems (TRP), ensuring solutions aligned with established guidelines and enhanced patient care outcomes.
  • Compared prescription details against safety standards and insurance requirements to support patients
  • Educated patients on possible drug interactions, potential side effects and optimal methods of administration
  • Interacted with healthcare professionals to support timely and proper processing of prescriptions
  • Provided exceptional support to pharmacists, including preparing medications, counting pills, and labeling bottles.


Pharmacy Trainee

Pharmacy One Chain
01.2015 - 01.2016
  • Educated patients on possible drug interactions, potential side effects and optimal methods of administration and refill instructions
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
  • Used pharmacy software to enter prescription and insurance information
  • Evaluated patient histories to assess medication compliance, communicated closely with patients, arrange consultations with pharmacists, ensuring medical information was kept private
  • Interacted with healthcare professionals to support timely and proper processing of prescriptions

Education

Bachelor - Doctor of Pharmacy

University of Jordan
Amman, JO
01-2019

Skills

  • Medication preparation
  • Customer Service
  • Patient education and counseling
  • Pharmacotherapy Knowledge
  • Prescription Verification
  • Pharmaceutical Calculations
  • Skilled in Prime RX

Personal Information

Title: Doctor Of Pharmacy

Certification

  • Foreign Pharmacy Graduate Examination Certificate (FPGEC).
  • Passed Foreign Pharmacy Graduate Equivalency Examination (FPGEE)

Professional Development & Volunteering Activities

  • Medical Training: Completed training at Al-Hussein Medical City, enhancing clinical and patient care skills.
  • Free Medical Days Volunteer: Assisted in providing free medical services to underserved communities.
  • Elderly Home Volunteer: Discussed medications and medical history with residents, supporting their healthcare needs.
  • Medicine Marketing Participant: Engaged in marketing activities to promote pharmaceutical products.
  • Medical Translation Volunteer: Translated medical articles from English to Arabic for Wikipedia as part of an Arabic campaign.
  • Blood DNA Extraction Workshop Participant: Gained hands-on experience in DNA extraction techniques.
  • Conference Attendee: Attended pharmacy-related conferences held by faculties of pharmacy in Jordanian universities.
  • Adrenal Cancer Awareness Participant: Contributed to adrenal cancer awareness initiatives on campus.
  • Chitosan Seminar Participant: Engaged in seminars on chitosan and its applications.

References

  • Varsha Chaudhari
    Pharmacy Manager
    Caring Pharmacy
    Phone: (386) 454-1586
  • Alfaroug Osman, MD
    Research Coordinator
    University of Florida, Division of Cardiology Research, Department of Medicine
    Email: alfaroug.osman@medicine.ufl.edu
    Phone: (352) 273-5024
    Alternate Phone: (352) 204-3227

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

Pharmacy Intern

Caring Pharmacy
06.2021 - 07.2024

Pharmacy Trainee

Royal Medical Services
01.2018 - 01.2019

Pharmacy Trainee

JU Hospital Inpatient & Outpatient
01.2017 - 01.2018

Pharmacy Trainee

Pharmacy One Chain
01.2015 - 01.2016

Bachelor - Doctor of Pharmacy

University of Jordan

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Dua'a Mahmoud