Duale Mohamud
Columbus,OH
Summary
Adaptable, enthusiastic, goal-oriented learner willing to work hard in a fast-paced environment to pursue a prosperous and rewarding career in Information Technology. Equipment Technician looking for an opportunity to further develop my skills with a company that values growth and initiative.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Data Center Technician
AWS, Amazon Web Services
12.2023 - Current
- Accepted tasks and documented status using ticketing system
- installing, configuring, and maintaining servers, storage systems, and networking equipment. Ensuring that hardware components are working efficiently and replacing faulty parts.
- Providing technical support for issues that arise within the data center. This can involve diagnosing problems, performing repairs, and coordinating with other teams for resolution.
- Test and troubleshoot network connectivity problems, ensuring proper patching and signal integrity. Identify and fix issues with network links, including fiber optic cables and patch panels.
Equipment Technician
Acura Medical Systems
01.2023 - Current
- Diagnose and resolve problems with medical equipment in hospitals and clinics, ensuring timely repairs to minimize downtime
- Inspect, test, and calibrate medical equipment before installation, ensuring reduced errors and safe operation
- Train on-site medical personnel to correctly operate, care for, and maintain accurate records of equipment maintenance, repairs, and service history in the company database
- Use critical thinking to analyze problems, evaluate solutions, and make informed decisions, ensuring effective and efficient equipment performance.
Equipment Technician
IQVIA MedTech
09.2022 - 01.2023
- Traveled for work on an assignment-based schedule to provide on-site service and support to medical facilities across the region
- Commuted regularly and managed scheduling efficiently to ensure timely service
- Installed and tested medical devices, hardware, software, and network products in healthcare settings
- Conducted detailed inspections and analyses of systems and equipment, troubleshooting and resolving technical issues promptly
- Administered preventive maintenance tests and performed upgrades to ensure peak equipment performance.
Education
IT Support Training -
Per Scholas
Columbus, OHDiploma - undefined
Horizon Science Academy High
Skills
- Customer service
- Critical thinking
- Problem solving
- Teamwork
- Reliability
- Technical hardware troubleshooting skills
- Network troubleshooting
- Operating Systems
- Cloud Computing
- Virtual Machines
- Maintenance and repairs
- Hardware maintenance
- Cisco Packet Tracer
- Windows Server 2016, Windows Server 2012/2012 R2
- Windows 10, 8/81, 7, Vista, XP
- MacOS, Linux (Ubuntu), Apple iOS, Android OS and Cisco IOS
- Attention to detail
Certification
- Microsoft Office Specialist
- Google IT Support Professional Certificate
- CompTIA A+ Certified
Timeline
Data Center Technician
AWS, Amazon Web Services
12.2023 - Current
Equipment Technician
Acura Medical Systems
01.2023 - Current
Equipment Technician
IQVIA MedTech
09.2022 - 01.2023
IT Support Training -
Per Scholas
Diploma - undefined
Horizon Science Academy High