Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Duan Ma

West Covina,CA

Summary

  • Astute Medical Administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multi-tasking abilities. Skilled at typing correspondence and managing files.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager's Assistant

NEW POINT ENTERPRISE CO
JURUPA VALLEY, CA
05.2017 - 03.2022
  • Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
  • Responded to and directed incoming calls and other communication.
  • Utilized software to create and edit correspondence, documents and materials.


Pharmacy Clerk

LUCKY PHARMACY
San Gabriel, CA
09.2019 - 04.2020
  • Prepared bills for clients and submitted required paperwork to insurance companies.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Doctor's Receptionist

Dr Luning Chen
ALHAMBRA, CA
09.2016 - 02.2019
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed master calendar and scheduled appointments
  • Checked patient insurance, demographic and health history to keep information current.
  • Completed patient referrals to other medical specialists.

Education

Licensed Practical Nurse - Nursing

Angeles College
City Of Industry, CA
07.2022

Associate of Arts - Natural Sciences

East Los Angeles College
Monterey Park, CA
06.2017

Skills

  • HIPAA Guidelines
  • Appointment Coordination
  • Document and File Management
  • Organization and Time Management
  • Insurance Claims
  • Critical Thinking

Languages

Chinese (Mandarin)
Native or Bilingual

Certification

  • First-Aid/PCR Certified
  • CNA-Certified Nurse Assistant

Timeline

Pharmacy Clerk

LUCKY PHARMACY
09.2019 - 04.2020

Manager's Assistant

NEW POINT ENTERPRISE CO
05.2017 - 03.2022

Doctor's Receptionist

Dr Luning Chen
09.2016 - 02.2019

Licensed Practical Nurse - Nursing

Angeles College

Associate of Arts - Natural Sciences

East Los Angeles College

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