Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Duane Dowler

Globe,AZ

Summary

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Overview

42
42
years of professional experience
1
1
Certification

Work History

Supervisor

Gila County
Globe, AZ
05.2023 - Current
  • Conducted daily inspections of landfill operations to ensure compliance with state and local regulations.
  • Monitored water quality, air quality, and soil conditions at the landfill site.
  • Performed regular maintenance on equipment used in landfill operations.
  • Provided guidance to landfill personnel on waste management practices.
  • Ensured that all hazardous materials were properly disposed of according to federal, state, and local regulations.
  • Identified areas where additional training was needed among staff members responsible for operating landfills.
  • Resolved complaints made by citizens regarding issues associated with landfills.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Maintained positive working relationship with fellow staff and management.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Assessed company operations for compliance with safety standards.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Equipment Operator

Gila County
Globe, AZ
04.2016 - Current
  • Operated a variety of heavy equipment such as backhoes, bulldozers and cranes to move earth and materials.
  • Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
  • Performed preventative maintenance on equipment, including greasing, oiling, servicing engines and changing filters.
  • Loaded and unloaded trucks with excavated material for transport to designated areas.
  • Transported material from one location to another using dump trucks and other vehicles.
  • Conducted pre-operation checklists on all assigned machines prior to use each day.
  • Monitored operation of equipment to ensure proper functioning in accordance with safety regulations.
  • Repaired minor malfunctions in the field by making adjustments and replacing parts as needed.
  • Followed established procedures for safely operating machinery while adhering to company policies at all times.
  • Worked closely with surveyors, engineers and other personnel onsite during construction projects.
  • Conducted regular inspections of work area for hazardous conditions that could impact safe operation of equipment.
  • Ensured compliance with all applicable laws regarding health, safety, environment protection standards and regulations.
  • Performed routine cleaning tasks on assigned equipment before returning it back into service.
  • Provided assistance in loading and unloading supplies from delivery trucks onto job sites when necessary.
  • Communicated effectively with team members regarding status updates on jobsite activities.
  • Trained new employees in proper operation of heavy machinery according to company guidelines.
  • Participated actively in weekly safety meetings held by the site manager.
  • Assisted supervisors in preparing detailed reports related to completion of assigned jobs.
  • Used equipment to complete jobs quickly and correctly.
  • Kept equipment fueled and ready for immediate use to support scheduling demands.
  • Checked equipment for defects before and after shift and submitted report indicating equipment condition.
  • Operated machinery on job sites to reduce accidents or injury.
  • Performed grading of site land and smoothed surfaces as part of projects or finish work.
  • Operated earthmoving machines to move soil and other material on heavy construction sites in preparation for further building.
  • Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
  • Maintained clean driving record to drive construction vehicles to and from work site.
  • Removed tools and machinery from job site to secure at end of shift.
  • Leveraged mobile devices to communicate and coordinate worksite resources.
  • Loaded and moved dirt, rocks, equipment and materials.
  • Maintained equipment on-site with regular maintenance and repairs.
  • Operated equipment to remove debris, snow or other equipment from streets and work areas.
  • Coordinated machine operations with other site personnel to keep materials moving smoothly and prevent accidents.
  • Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.
  • Drove and maneuvered equipment in successive passes over working areas to remove topsoil, vegetation or rocks.
  • Positioned or moved loads in response to hand or audio signals from crew members.
  • Operated compactors, scrapers or rollers to level and compact refuse at disposal grounds.
  • Adjusted handwheels and depressed pedals to control blades, buckets and scrapers.
  • Signaled operators to guide movement of tractor-drawn machines.

Wastewater Treatment Plant Operator

City of Globe
Globe, AZ
05.2014 - 03.2016
  • Performed daily inspections of the facility and equipment to ensure proper operation.
  • Monitored, adjusted, and maintained chemical feed systems for pH control, chlorine disinfection, and sludge conditioning.
  • Tested wastewater samples for pollutants using standard laboratory tests such as BOD and COD, ammonia, total suspended solids, oil and grease and other parameters.
  • Operated valves, pumps, blowers and aeration systems to control flow and processing of wastewater.
  • Maintained records of process operations including flows rates, chemical dosages, test results, maintenance activities and other relevant data.
  • Assisted with plant start-up or shut down procedures in accordance with established protocols.
  • Ensured compliance with all applicable environmental regulations regarding water quality standards.
  • Calibrated instruments such as meters, controllers and gauges on a regular basis to maintain accuracy levels.
  • Investigated operational problems related to process control systems or mechanical components within the system.
  • Provided technical guidance to staff members assigned to assist in the operation of the plant.
  • Inspected grounds around plant area for debris that could interfere with normal operations or affect water quality.
  • Responded promptly to emergency situations involving spills or malfunctions at the plant site.
  • Performed routine maintenance tasks such as filter backwashing and cleaning tanks according to scheduled preventive maintenance programs.
  • Analyzed data collected from various sources such as lab reports or instrument readings then made necessary adjustments accordingly.
  • Participated in safety meetings; adhered strictly to safety rules while performing duties.
  • Communicated effectively with co-workers when discussing operation issues or troubleshooting problems.
  • Prepared monthly reports summarizing plant performance against set goals and objectives.
  • Trained new personnel on safe work practices associated with operating a wastewater treatment facility.
  • Sampled and tested wastewater, applied chemical dosing, received chemical shipments and performed wastewater plant preventive maintenance and minor corrective maintenance.
  • Prepared field reports and performed process control analysis and verified compliance with local, state and federal operating regulations.
  • Operated, monitored, maintained and performed troubleshooting for wastewater treatment facility mechanical and electrical systems.
  • Performed watch duties and maintenance for plant chlorination equipment, centrifuges, heat exchanger equipment, boilers, valves, pipes and meters.
  • Compiled and maintained data and records for permit reporting according to regulatory requirements and documented plant procedural and safety standards.
  • Analyzed sewage composition and clean water quality and periodically inspected chemical bulk storage tank levels, leakage warning systems and spill containment devices.
  • Ran and operated regulators, diversion chambers, tide gates, pumps, sludge collecting treatment and disposal equipment, blowers, compressors, motors and oil purifying equipment.
  • Monitored plant supervisory control and data acquisition system (SCADA), calibrated gauges, meters and controls and recorded readings for next shift.
  • Handled chlorine offloading, cleaned wastewater collection, treatment and reclamation-related equipment and facilities and performed periodic building maintenance.
  • Trained and mentored [Number] new staff members in cleaning, maintaining and using equipment and on environmental and public safety value of disciplined wastewater treatment.
  • Loaded sludge vessels and barges, operated plant vehicles and radiotelephones, performed rigging and hoisting and operated welding and burning equipment.
  • Collected and tested water and sewage samples using test equipment and color analysis standards.
  • Operated and adjusted equipment controls to purify and clarify water, process or dispose of sewage and generate power.
  • Inspected equipment or monitored operating conditions, meters and gauges to determine load requirements and detect malfunctions.
  • Performed housekeeping duties to keep facilities clean and neat.
  • Recorded operational data, personnel attendance or meter and gauge readings on specified forms.
  • Assisted in safe unloading and storage of chemicals.
  • Directed and coordinated plant workers engaged in routine operations and maintenance activities.
  • Maintained, repaired and lubricated equipment.
  • Added chemicals to disinfect and deodorize water and other liquids.
  • Cleaned and maintained tanks, filter beds and other work areas.

Propane Delivery Driver

Matlock Gas & Equipment Globe
Globe, AZ
10.2013 - 03.2014
  • Verified customer's identity prior to delivering propane.
  • Inspected truck, cargo tanks, and related equipment before each delivery.
  • Maintained records of deliveries, including volume delivered, mileage logs, and customers served.
  • Ensured timely arrival at customer sites in accordance with schedule.
  • Established relationships with customers to ensure satisfaction with services provided.
  • Demonstrated safe driving practices while operating company vehicle on public roads.
  • Performed minor maintenance on truck as needed such as checking fluid levels and tire pressure.
  • Followed all necessary safety procedures when handling hazardous materials.
  • Assessed customer needs for additional products or services during delivery process.
  • Communicated effectively with dispatch team regarding any changes in route or schedule.
  • Responded promptly to any emergency situations that arose during deliveries.
  • Conducted pre-trip inspections of the vehicle according to federal regulations.
  • Adhered to all applicable laws governing transportation of hazardous materials.
  • Provided excellent customer service by responding quickly to inquiries and concerns.
  • Complied with all Department of Transportation regulations pertaining to commercial vehicles.
  • Reported any accidents or incidents involving company vehicle immediately upon occurrence.
  • Reviewed daily paperwork for accuracy and completeness prior to submitting it for processing.
  • Identified problems or issues that may affect the safe transport of goods or passengers.
  • Took corrective action when necessary to avoid potential hazards while transporting goods.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Handled merchandise in accordance with product handling standards.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Transported and safely delivered items to prevent damage or loss.
  • Notified customers of delays to decrease calls to support.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Utilized street maps to plan and determine most efficient routes.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Kept accurate logs of all deliveries and trips.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Supplied wide range of customers with key products in alignment with specified amounts and schedules.
  • Collected money, provided change and recorded transactions on receipts.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Recorded deliveries and daily sales transactions.
  • Resolved customers' complaints regarding products or services.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
  • Reviewed lists of station drops, dealers or customers, loading trucks with appropriate deliverables.
  • Informed regular customers of new products or services and price changes.
  • Cross-sold additional products to customers depending upon merchandise needs.

Equipment Operator

LaPlata County - Engineering
Durango, CO
04.2008 - 12.2012
  • Operated a variety of heavy equipment such as backhoes, bulldozers and cranes to move earth and materials.
  • Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
  • Performed preventative maintenance on equipment, including greasing, oiling, servicing engines and changing filters.
  • Loaded and unloaded trucks with excavated material for transport to designated areas.
  • Transported material from one location to another using dump trucks and other vehicles.
  • Conducted pre-operation checklists on all assigned machines prior to use each day.
  • Monitored operation of equipment to ensure proper functioning in accordance with safety regulations.
  • Repaired minor malfunctions in the field by making adjustments and replacing parts as needed.
  • Followed established procedures for safely operating machinery while adhering to company policies at all times.
  • Conducted regular inspections of work area for hazardous conditions that could impact safe operation of equipment.
  • Ensured compliance with all applicable laws regarding health, safety, environment protection standards and regulations.
  • Performed routine cleaning tasks on assigned equipment before returning it back into service.
  • Adhered strictly to designated schedules for completing assigned tasks within specified timeframes.
  • Provided assistance in loading and unloading supplies from delivery trucks onto job sites when necessary.
  • Communicated effectively with team members regarding status updates on jobsite activities.
  • Trained new employees in proper operation of heavy machinery according to company guidelines.
  • Participated actively in weekly safety meetings held by the site manager.
  • Assisted supervisors in preparing detailed reports related to completion of assigned jobs.
  • Used equipment to complete jobs quickly and correctly.
  • Kept equipment fueled and ready for immediate use to support scheduling demands.
  • Checked equipment for defects before and after shift and submitted report indicating equipment condition.
  • Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
  • Operated machinery on job sites to reduce accidents or injury.
  • Steered forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites.
  • Performed grading of site land and smoothed surfaces as part of projects or finish work.
  • Operated earthmoving machines to move soil and other material on heavy construction sites in preparation for further building.
  • Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
  • Inspected and repaired equipment to maintain durability and optimal performance.
  • Maintained clean driving record to drive construction vehicles to and from work site.
  • Removed tools and machinery from job site to secure at end of shift.
  • Observed company safety protocols for trench safety and perimeter establishment to reduce job site accidents.
  • Drove flatbed traIler to move equipment between job sites.
  • Leveraged mobile devices to communicate and coordinate worksite resources.
  • Loaded and moved dirt, rocks, equipment and materials.
  • Maintained equipment on-site with regular maintenance and repairs.
  • Operated equipment to remove debris, snow or other equipment from streets and work areas.
  • Coordinated machine operations with other site personnel to keep materials moving smoothly and prevent accidents.
  • Kept records of material or equipment usage and completed entries in production logs.
  • Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.
  • Drove and maneuvered equipment in successive passes over working areas to remove topsoil, vegetation or rocks.
  • Connected hydraulic hoses, belts and mechanical linkages to tractors.
  • Positioned or moved loads in response to hand or audio signals from crew members.
  • Checked fuel supplies at sites to verify adequate availability.
  • Adjusted throttles, switches and pedals to operate bulldozers, trench excavators, road graders or backhoes.
  • Operated compactors, scrapers or rollers to level and compact refuse at disposal grounds.
  • Followed worker hand signals to align machines, cutterheads or depth gauge makers with reference stakes and guidelines.
  • Adjusted handwheels and depressed pedals to control blades, buckets and scrapers.
  • Turned valves to control air or water output of compressors or pumps.
  • Signaled operators to guide movement of tractor-drawn machines.

Equipment Operator

City of Duango
Durango, CO
05.2004 - 11.2007
  • Operated a variety of heavy equipment such as backhoes, bulldozers and cranes to move earth and materials.
  • Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
  • Performed preventative maintenance on equipment, including greasing, oiling, servicing engines and changing filters.
  • Transported material from one location to another using dump trucks and other vehicles.
  • Conducted pre-operation checklists on all assigned machines prior to use each day.
  • Monitored operation of equipment to ensure proper functioning in accordance with safety regulations.
  • Repaired minor malfunctions in the field by making adjustments and replacing parts as needed.
  • Followed established procedures for safely operating machinery while adhering to company policies at all times.
  • Conducted regular inspections of work area for hazardous conditions that could impact safe operation of equipment.
  • Ensured compliance with all applicable laws regarding health, safety, environment protection standards and regulations.
  • Performed routine cleaning tasks on assigned equipment before returning it back into service.
  • Provided assistance in loading and unloading supplies from delivery trucks onto job sites when necessary.
  • Adhered strictly to designated schedules for completing assigned tasks within specified timeframes.
  • Communicated effectively with team members regarding status updates on jobsite activities.
  • Trained new employees in proper operation of heavy machinery according to company guidelines.
  • Participated actively in weekly safety meetings held by the site manager.
  • Used equipment to complete jobs quickly and correctly.
  • Kept equipment fueled and ready for immediate use to support scheduling demands.
  • Checked equipment for defects before and after shift and submitted report indicating equipment condition.
  • Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
  • Operated machinery on job sites to reduce accidents or injury.
  • Steered forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites.
  • Inspected and repaired equipment to maintain durability and optimal performance.
  • Maintained clean driving record to drive construction vehicles to and from work site.
  • Removed tools and machinery from job site to secure at end of shift.
  • Leveraged mobile devices to communicate and coordinate worksite resources.
  • Maintained equipment on-site with regular maintenance and repairs.
  • Coordinated machine operations with other site personnel to keep materials moving smoothly and prevent accidents.
  • Positioned or moved loads in response to hand or audio signals from crew members.
  • Checked fuel supplies at sites to verify adequate availability.
  • Adjusted throttles, switches and pedals to operate bulldozers, trench excavators, road graders or backhoes.
  • Adjusted handwheels and depressed pedals to control blades, buckets and scrapers.

Delivery Driver

Coca-Cola
Durango, CO
05.1993 - 05.2003
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Assisted warehouse personnel in packing orders when necessary.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Checked tires for proper inflation before leaving on each route.
  • Transported and safely delivered items to prevent damage or loss.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Utilized street maps to plan and determine most efficient routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Notified customers of delays to decrease calls to support.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Kept accurate logs of all deliveries and trips.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Presented order bills and collected payments for deliveries.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Processed shipment documents neatly and efficiently for each load.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
  • Conducted emergency vehicle repairs to restore safety and dependability.

Shop Foreman

Durango Quick Lube
Durango, CO
12.1986 - 03.1993
  • Developed and implemented shop-wide safety policies and procedures.
  • Maintained a safe working environment by ensuring all tools, equipment, and machinery were in proper working order.
  • Coordinated with other departments to ensure that production goals were met on time.
  • Monitored employee performance and provided feedback to improve productivity.
  • Provided technical guidance and support to staff members regarding repairs, maintenance, and troubleshooting of machines.
  • Ensured the quality of products manufactured by conducting regular inspections.
  • Performed preventative maintenance on all machines used in the shop.
  • Ordered parts for repair jobs as needed from suppliers or vendors.
  • Resolved conflicts between workers in a timely manner to maintain positive work relationships.
  • Created reports detailing daily operations, including number of jobs completed, hours worked.
  • Trained new employees on shop processes and procedures as well as operation of machines and equipment.
  • Identified areas for improvement within the shop to increase efficiency levels.
  • Managed inventory control system to ensure adequate supply of materials was available at all times.
  • Oversaw ordering process for raw materials needed for production runs.
  • Worked closely with management team to develop long-term strategies for shop operations.
  • Analyzed customer feedback data to identify ways to improve product quality standards.
  • Reported any issues or concerns with machines or personnel directly to upper management.
  • Monitored work areas to prevent or correct unsafe conditions or violations of safety procedures.
  • Operated variety of instruments, equipment and power tools to reduce accidents and malfunctions.
  • Trained and mentored employees in procedures and performance improvement strategies.
  • Implemented workplace safety protocols to minimize accidents and incidents.
  • Used vehicle component knowledge to diagnose issues and perform maintenance and repairs.
  • Requisitioned materials and supplies, tools or replacement parts.
  • Trained, coached and supported staff members to maximize productivity.
  • Inspected and assessed completed work using hand tools or gauges.
  • Focused on safety and efficiency when using tools, equipment and gauges.
  • Managed team of [Number] personnel focused in the shop and the field.
  • Conferred with management to coordinate work activities or identify needed resources.
  • Conducted or arranged for worker training in safety, repair and maintenance techniques to increase safety awareness.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Observed and monitored utilization of equipment.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Identified needs of customers promptly and efficiently.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Directed and coordinated production activities, encouraging employees to meet specifications.

Parts Counter Sales Person

Pagosa Auto Supply
Pagosa Springs, CO
07.1985 - 10.1986
  • Provided customer service to automotive parts customers, including answering questions about product features and availability.
  • Generated sales leads by maintaining relationships with existing customers and developing new contacts in the industry.
  • Maintained accurate records of customer orders, payments, invoices, and account balances.
  • Implemented inventory control procedures to minimize stock shortages or overages.
  • Created detailed reports on daily sales activity for senior management review.
  • Researched new automotive technologies to determine potential applications for parts sales.
  • Provided technical advice on how best to use certain auto parts for specific vehicles.
  • Inspected returned items for damage before issuing refunds or exchanges.
  • Processed returns according to company policy while keeping customer satisfaction a priority.
  • Ensured compliance with all applicable safety regulations when handling hazardous materials.
  • Assisted in unloading trucks and stocking shelves with incoming shipments of parts.
  • Operated cash register during peak hours of business transactions accurately and efficiently.
  • Sourced hard-to-find components from alternative suppliers if necessary based on customer needs.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Received and stocked incoming merchandise, arranging items in correct locations.
  • Operated point of sales and parts lookup computer systems.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
  • Received, examined and reshelved returned parts.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Placed inventory numbers on parts to properly identify items for counter associates.
  • Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
  • Opened crates to replenish stocked items in proper aisles.
  • Coordinated and executed daily parts deliveries to local businesses.
  • Performed quality control inspections on parts and packaged parts for delivery or sale.
  • Performed complimentary services, battery installation, testing and wiper installations.
  • Assisted [Job title] with cycle counting for inventory control.
  • Located and labeled parts to maintain organized inventory of stock.
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Read catalogs, microfiche viewers or computer displays to determine replacement part stock numbers and prices.
  • Negotiated and closed deals with minimal oversight.
  • Ordered or purchased supplies to maintain optimum inventory.
  • Wrote and recorded orders for merchandise or entered orders into computers.
  • Cross-sold additional products and services to purchasing customers.
  • Arranged and directed delivery and installation of products and equipment.

Parts Counter Sales Person

Andrews Auto Parts
Durango, CO
07.1984 - 07.1985
  • Greeted customers and provided excellent customer service.
  • Maintained an accurate inventory of parts in stock, including ordering new items as needed.
  • Assisted customers with locating the correct part for their needs.
  • Answered phone calls and emails from customers inquiring about parts availability.
  • Provided quotes to customers for requested parts.
  • Processed orders and invoices accurately and efficiently.
  • Filled out paperwork for warranty returns and exchanges when necessary.
  • Resolved customer complaints in a timely manner.
  • Organized shelves and displays to ensure easy access to products for customers.
  • Performed cashier duties such as receiving payments from customers and issuing receipts.
  • Adhered to company policies regarding product returns and exchanges, warranties..
  • Communicated effectively with management on any issues or special requests from customers.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Kept up-to-date records of all sales transactions using computer software systems.
  • Verified accuracy of orders before shipping them out to customers.
  • Monitored stock levels regularly to ensure adequate supply of parts in store.
  • Received incoming shipments, checked contents against order forms, sorted items according to type, size or other criteria.
  • Inspected returned merchandise for damage; restocked shelves accordingly.
  • Provided technical advice on installation procedures for various car parts upon request.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Received and stocked incoming merchandise, arranging items in correct locations.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Operated point of sales and parts lookup computer systems.
  • Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
  • Opened crates to replenish stocked items in proper aisles.
  • Assisted [Job title] with cycle counting for inventory control.
  • Performed quality control inspections on parts and packaged parts for delivery or sale.
  • Coordinated and executed daily parts deliveries to local businesses.
  • Received, examined and reshelved returned parts.
  • Performed complimentary services, battery installation, testing and wiper installations.
  • Placed inventory numbers on parts to properly identify items for counter associates.
  • Followed standards of care and compliance per company and legal requirements.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
  • Located and labeled parts to maintain organized inventory of stock.
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Read catalogs, microfiche viewers or computer displays to determine replacement part stock numbers and prices.
  • Cross-sold additional products and services to purchasing customers.
  • Wrote and recorded orders for merchandise or entered orders into computers.
  • Collaborated with other members of sales team to reach targets.

Automotive Tire Installer

Montgomery Wards Department Store
Durango, CO
06.1982 - 08.1984
  • Inspected, repaired and maintained tires for customers' vehicles.
  • Assessed customer needs to determine the best tire option.
  • Removed old tires from vehicles using hand tools and a hydraulic jack.
  • Installed new tires on customers' vehicles following manufacturer specifications.
  • Balanced wheels to ensure proper alignment of the vehicle's steering and suspension systems.
  • Repaired punctured or damaged tires with patching kits, sealants and plugs.
  • Tested tires for air pressure and tread depth levels according to safety standards.
  • Provided detailed explanations of services performed to customers as needed.
  • Cleaned work area upon completion of job duties in order to maintain a safe environment.
  • Routinely checked inventory levels to ensure that all necessary supplies were available.
  • Filled out paperwork such as invoices, repair orders and other documents accurately and completely.
  • Followed safety protocols when handling hazardous materials such as used oil, antifreeze, batteries.
  • Maintained knowledge of current product offerings from various manufacturers in order to provide accurate advice to customers.
  • Operated shop equipment such as lifts, jacks, drill presses, welding machines., safely and efficiently.
  • Verified that all jobs were completed correctly before releasing vehicles back to customers.
  • Performed tire rotations, mounts and balancing on vehicles.
  • Used tools, parts and equipment to maintain and repair customer tires.
  • Diagnosed and repaired tire and rim issues.
  • Inflated tires to prescribed PSI to meet load requirements.
  • Cleaned and maintained tire service bays to keep work areas organized.
  • Identified and replaced worn tires and related components, optimizing safety.
  • Changed and rotated tires for customers to provide safety and maximize customer service rankings.
  • Repaired and plugged vehicle tires to help customers avoid purchase of new tires.
  • Maintained inventory by loading and unloading tire shipments.
  • Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
  • Inspected tires on customer vehicles to report mechanical defects.
  • Delivered customer service by answering questions and explaining tire installation process.
  • Inspected and organized tire inventories while performing routine stock assessments.
  • Planned work and determined appropriate tools and equipment.
  • Maintained clean and professional tire bay by merchandising tire displays and automotive products.
  • Checked vehicle for leaks and topped off fluids.
  • Unbolted and removed wheels from vehicles with lug wrenches or other hand or power tools.
  • Located and repaired punctures in tires, applied patches or advised on replacement for severely damaged rubber.
  • Removed and remounted wheels onto different types of vehicles.
  • Inspected tire casings for defects holes and tears to determine needed repairs.
  • Prepared rims and wheel drums for reassembly by scraping, grinding or sandblasting.
  • Located tire punctures by inspection or immersing inflated tires in water baths and observing air bubbles.
  • Counterweighted rims with consistent commendation for quality and efficiency.
  • Managed safe vehicle raising and lowering using hydraulic jacks.
  • Placed wheels on balancing machines to determine counterweights required to balance wheels.
  • Sealed punctures in tubeless tires by inserting adhesive material and expanding rubber plugs into punctures.
  • Hammered required counterweights onto rims of wheels.
  • Helped mechanics complete oil changes, parts replacements and other repair or maintenance actions.
  • Inspected and prepared wheel drums and rims for reassembly.
  • Utilized rubber mallets and mechanical tire changers to separate tubed tires from wheels.
  • Inflated tires correctly based on identified size and ply.
  • Completed tire rotations on diverse vehicle makes and models.
  • Used rubber cement to glue tire patches over ruptures in tire casings.

Skills

  • Operations Management
  • Staff Management
  • Complex Problem-Solving
  • Processes and Procedures
  • Employee Motivation
  • Inventory Control

Certification

  • Class A CDL with tanker endorsement #D08544258 expires 03/13/2026

Timeline

Supervisor

Gila County
05.2023 - Current

Equipment Operator

Gila County
04.2016 - Current

Wastewater Treatment Plant Operator

City of Globe
05.2014 - 03.2016

Propane Delivery Driver

Matlock Gas & Equipment Globe
10.2013 - 03.2014

Equipment Operator

LaPlata County - Engineering
04.2008 - 12.2012

Equipment Operator

City of Duango
05.2004 - 11.2007

Delivery Driver

Coca-Cola
05.1993 - 05.2003

Shop Foreman

Durango Quick Lube
12.1986 - 03.1993

Parts Counter Sales Person

Pagosa Auto Supply
07.1985 - 10.1986

Parts Counter Sales Person

Andrews Auto Parts
07.1984 - 07.1985

Automotive Tire Installer

Montgomery Wards Department Store
06.1982 - 08.1984

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Duane Dowler