Duane Fraley
Work Preference
Summary
Results-driven B2B Solutions Director with over 25 years of experience driving revenue growth through strategic development and initiative deployment. Proven project manager skilled in leading B2B solutions and SaaS integrations within fast-paced environments. Expertise in development methodologies and client relations, leveraging personalization and machine learning strategies to enhance business outcomes for e-commerce retailers and consumer brands.
Overview
26
26
years of professional experience
2
2
Certification
Work History
Project Manager
OpenText
Toronto
12.2015 - 12.2017
- Championed and directed EDI and SaaS implementations, overseeing complex migrations and integrations into backend systems.
- Developed project milestone reviews, coordinated schedules, managed costs, and regulated change management to maintain project alignment.
- Resolved process conflicts to ensure timely deliverables, offering business acumen and reporting support to key stakeholders.
- Coordinated offshore resources for integration mapping, ensuring alignment with project goals.
Senior Technical Project Manager
System Integration Architects, LLC
Chicago
12.2014 - 12.2017
- Managed EDI, B2B, and EAI Integration Solutions to maximize customer investments in IBM B2B Gateway solutions.
- Produced high-level project schedules, budget reports, quality assurance procedures, risk management strategies and change management plans.
- Gathered requirements and outlined project scope, constantly conferring with stakeholders, and confirming acceptance and approval.
- Established cross-functional project team of 5 to 15 members, leveraging staff and contractor resources for project success.
- Conducted comprehensive project assessments, defining the high-level scope of the project.
- Organized and facilitated status meetings to communicate project plans and updates.
- Facilitated creation of integration maps for various backend systems, enhancing clarity for offshore teams.
Senior Project Manager | Scrum Master (CSM)
Ernst & Young
New York
12.2019 - 12.2023
- Spearheaded Scrum Master role, delivering project leadership for Blockchain SaaS B2B solution, aligning outcomes with business goals.
- Led Scrum Master initiatives, providing project leadership for ERP upgrade and migration to AWS Cloud platform, achieving stakeholder satisfaction.
- Directed Agile/Scrum ceremonies, enhancing team collaboration and ensuring adherence to Agile methodologies.
- Deployed the Scrum framework, driving a 25% enhancement in team productivity.
- Engaged with stakeholders to meticulously define project scope, objectives, and deliverables.
- Administered project budgets and resources, ensuring optimal allocation for seamless project execution.
- Orchestrated the management of four projects, realizing a 20% average increase in efficiency.
- Conducted comprehensive risk assessments and instituted mitigation strategies, curtailing project risks by 15%.
Senior Project Manager | Project Coordinator
Zilker Technology LLC
Austin
12.2017 - 12.2019
- Successfully managed multiple projects under stringent deadlines and budgets, consistently meeting customer expectations.
- Directed project activities for the Technical Upgrade and Migration as Project Manager.
- Managed the OMS Platform Selection Project as Project Manager.
- Oversaw the Dashboard Design project as Project Manager.
- Formulated project plans, timelines, and resource allocation strategies to align with project objectives.
- Monitored and reported on project progress, swiftly identifying and resolving issues.
- Coordinated project activities to enhance communication and collaboration among team members.
- Ensured alignment with organizational goals by gathering project requirements in collaboration with stakeholders.
Project Manager
eBay Enterprise
Boyton Beach
12.2013 - 12.2014
- Directed implementation of Store Fulfillment solutions for major retailers, enhancing operational efficiency.
- Focused on quality development and deployment of project plans, ensuring alignment with stakeholder expectations.
- Tracked deliverable statuses and documented decisions on Project Change Requests, facilitating informed decision-making.
Project Manager
IBM
Boca Raton
12.2000 - 12.2013
- Oversaw lifecycle of multiple large-scale customer projects, ensuring timely delivery and quality standards.
- Created and updated key project deliverables, including requirement design specifications and project plans, to align with stakeholder expectations.
- Drafted inclusive Project Charters to facilitate stakeholder acceptance and ensure alignment on project goals.
Education
Bachelor of Arts (B.A.) - Business Administration, Minor in Finance
Otterbein University
Skills
- Agile Methodologies
- Agile transformation
- Scrum Ceremonies Facilitation
- Project planning
- Risk assessment
- Budget oversight
- Process improvement
- Continuous improvement
- Lifecycle management
- Cross-functional Team Leadership
- Stakeholder Communication
- Client Relationship Management
Websites
Certification
- Certified Scrum Master
- Scaled Agile Framework Certified (SAFe)
Additional Information
Kappa Sigma Alpha Sigma Chapter Alumni
Ironman and Half Ironman Triathlete
Timeline
Senior Project Manager | Scrum Master (CSM)
Ernst & Young
12.2019 - 12.2023
Senior Project Manager | Project Coordinator
Zilker Technology LLC
12.2017 - 12.2019
Project Manager
OpenText
12.2015 - 12.2017
Senior Technical Project Manager
System Integration Architects, LLC
12.2014 - 12.2017
Project Manager
eBay Enterprise
12.2013 - 12.2014
Project Manager
IBM
12.2000 - 12.2013
Bachelor of Arts (B.A.) - Business Administration, Minor in Finance
Otterbein University