Duane Johnson
Middle River,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Crew Member Team Leader
Dunkin Donuts
Middle River, Maryland
10.2023 - 01.2024
- Processed customer orders accurately and efficiently at high-volume drive-thru.
- Handled cash transactions and provided change to customers promptly.
- Maintained a clean and organized work area to ensure food safety compliance.
- Communicated effectively with team members to ensure smooth service flow.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
Multiple Duties
YouthWorks Baltimore Summer Jobs
Baltimore, Maryland
07.2023 - 08.2023
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Kenwood High
Baltimore, MD06-2024
Associate of Arts - Undeclared Major
Penn Foster College
Scottsdale, AZSkills
- Customer service
- Cash handling
- Time management
- Communication skills
- Team collaboration
- Work ethic
- Detail orientation
- Multi-tasking
- Workplace safety
- Professional demeanor
- Loading and unloading
- Order processing
- Problem solving
Accomplishments
- Employee of the month
- G.P.A 3.50
- MVP kenwood football team 2023
Timeline
Crew Member Team Leader
Dunkin Donuts
10.2023 - 01.2024
Multiple Duties
YouthWorks Baltimore Summer Jobs
07.2023 - 08.2023
High School Diploma -
Kenwood High
Associate of Arts - Undeclared Major
Penn Foster College