Duane Patterson
Apollo Beach,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Maintenance Manager
Pelipost Technologies
Riverview
05.2023 - Current
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Supervised employee performance, preventive maintenance, and safety.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Forecasted and reviewed maintenance budgets to establish cost-effective measures.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
- Created and submitted detailed reports to highlight maintenance activities and equipment performance.
- Documented inventory of spare parts to enable tracking history and maintain accurate records.
- Collaborated with other departments to verify completion of maintenance tasks.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Launched quality assurance practices for each phase of development
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Established team priorities, maintained schedules and monitored performance.
Aviation Structural Mechanic
United States Naval Service
Norfolk, VA
08.2017 - 08.2023
- Served two deployments to Bahrain leading 18 personnel in completing 4,292 maintenance actions across 6 Mine Sweeping Sleds and an additional 6 Airborne Mine Countermeasure Weapons systems.
- Directly responsible for training and qualifying 4 supervisors And 21 other Mine Countermeasure Operational Qualifications, increasing work center productivity by 40 percent.
- While on deployment in Bahrain directly assisted and caring for Afghani Refugees fleeing from Afghanistan, resulting in receiving a Humanitarian Service Medal.
- Installed, rigged and removed flight control surfaces and fabricated and assembled metal components to make repairs to aircraft's skin.
- Performed daily flight line preflight and post-fight aircraft inspections of hydraulic systems and flight control surfaces.
- Fabricated sheet metal components for aircraft skin, working with highly sensitive materials requiring special manufacturing treatments, coatings and installation processes.
- Performed daily postflight, preflight and other periodic inspections.
- Maintained instrumentation for fuel quantity, altimeters and oil pressure indication.
- Disassembled and inspected hydraulic systems and replaced worn components.
- Maintained main and auxiliary hydraulic power systems, actuating subsystems and landing gear on Mine Detecting equipment.
- Removed corrosion and deposits on special surfaces and restored using manufacturers' protocols.
- Serviced pressure accumulators, emergency air bottles, oleo struts, reservoirs and master brake cylinders.
- Conducted airframe, airfoils and flight controls maintenance and logged actions in aircraft log.
- Worked with egress specialists to pull seats for regular maintenance and life support systems refresh.
- Performed routine equipment inspections and maintained and completed corrective actions by referring to workbooks and technical publications to determine specifications.
- Rebuilt aircraft structures and functional components in accordance with maintenance manual, FAA regulations and aviation services policies and procedures.
- Rigged and adjusted flight controls.
- Inspected aircraft daily to assess airworthiness.
- Prepared, inventoried and recorded aircraft parts and components to prevent corrosion, failure and misuse.
- Coordinated parts and material requisitions to expedite aircraft maintenance and repairs.
- Worked within guidelines established by internal, manufacturer and regulatory authorities.
- Recorded inspection and maintenance actions using log books, computer terminals and other technical applications.
- Updated logs and filled out maintenance reports with high accuracy and efficiency.
- Serviced and repaired fuel, electrical, hydraulic and other aircraft systems.
- Completed scheduled and unscheduled maintenance on Airborne Mine Countermeasures Weapons Systems.
- Read and interpreted manufacturer and airline maintenance manuals, service bulletins and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components.
Material Handler
Geodis
Riverside, CA
10.2016 - 05.2017
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Received and unpacked shipments and new equipment as directed.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Attached identifying tags to containers to mark with identifying shipping information.
- Packed items into appropriate containers for shipment.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Performed cycle counts and inventory control to accurately track product levels.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Monitored warehouse to identify missing items, spills and unusual activity, complying with safety procedures.
- Developed and implemented storage solutions to maintain safety and protection and keep stock organized.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Helped train new employees in safe practices and warehouse procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Strapped items down over protective padding to secure throughout transportation.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Managed warehouse operations and verified proper shipment procedures.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
- Maintained clean, orderly work environment free of hazards.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Receive, stow, pick, and ship Lego productions to all Western region.
- Received employee of the month after first month employed.
Material Handler
Phenter Co
Menifee, CA
03.2016 - 10.2016
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Monitored warehouse to identify missing items, spills and unusual activity, complying with safety procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assisted in receiving, stocking and distribution of merchandise.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Maintained clean, orderly work environment free of hazards.
- Listed items for sale on eBay
- Handled Customer Service.
- Packed and shipped product.
Picker
Amazon
Moreno Valley, CA
05.2015 - 03.2016
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Pulled orders quickly to maintain demanding productivity goals.
- Operated farming equipment to move goods safely from fields to collection points.
- Used RF scanners to track orders and verify accuracy.
- Replenished items taken from shelves, safely using equipment to lift and organize products.
- Sorted and organized items in designated areas for easy access.
- Followed safety protocols and procedures to minimize workplace accidents.
- Worked fast to meet assigned daily picking quotas.
- Verified proper labeling and identification on all orders before shipment.
- Scanned and verified UPC codes for all products to aid in identification.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Managed timely and effective replacement of damaged or missing products.
- Picked and packed order items.
- Became a Pick Trainer after a week of being hired by Amazon because my rates in my department and ability. To communicate with others, in a positive manner, was seen by my Area Manager.
- Trainer for Hazmat.
- Picked over 130 units an hour
Picker
SMX Staffing
Moreno Valley, CA
10.2014 - 05.2015
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Used RF scanners to track orders and verify accuracy.
- Followed safety protocols and procedures to minimize workplace accidents.
- Worked fast to meet assigned daily picking quotas.
- Scanned and verified UPC codes for all products to aid in identification.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Managed timely and effective replacement of damaged or missing products.
- Worked at Amazon Fulfillment Center picking customer orders. Specifically excelled during Christmas time.
Cashier/Customer Service Representative
Target
Riverside, CA
07.2013 - 09.2014
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Upsold additional products and services to customers, increasing revenue.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Checked personal identifications during alcohol and tobacco sales.
- Operated cash register to record transactions accurately and efficiently.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Education
High School Diploma -
06.2013
Skills
- Staff Management
- Employee Scheduling
- Resource Allocation
- Safety Protocols
- Deadline Management
- Employee Performance Evaluations
- Task Prioritization
- Daily Facility Operations
- Proactive Maintenance
- Expense Tracking
- Detailed Instruction
- Daily Progress Reports
- Inventory Monitoring
- Equipment Inspection
- Maintenance Planning
- Preventive Maintenance
- Daily Workflows
- Parts Oversight
- Inventory Replenishment
- Maintenance and Repair Management
- Facility Maintenance
- Aircraft Surveillance
- Safety Monitoring
- Environmental Health and Safety
- Predictive and Preventive Maintenance
- Team Leadership
- Continuous Improvements
- Train Workers
- Basic Tools
- Stress Tolerance
- Inspect Completed Work
- Hazard Monitoring and Management
- Dependable and Consistent
- Adaptability and Flexibility
- Accurate and Precise
- Machinery Operation
- Professional Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Maintenance Manager - Pelipost Technologies
05.2023 - Current
Aviation Structural Mechanic - United States Naval Service
08.2017 - 08.2023
Material Handler - Geodis
10.2016 - 05.2017
Material Handler - Phenter Co
03.2016 - 10.2016
Picker - Amazon
05.2015 - 03.2016
Picker - SMX Staffing
10.2014 - 05.2015
Cashier/Customer Service Representative - Target
07.2013 - 09.2014
Moreno Valley High School - High School Diploma,