Duane Pena
Rio Rancho,NM
Summary
Positive, upbeat, and adaptable with mechanical aptitude and analytical skills. Well-versed in troubleshooting and maintenance techniques, proficient in using diagnostic tools and software. Dedicated to ensuring optimal functionality, as well as offering reliability and willingness to learn and grow in fast-paced environment.
Overview
1
1
Language
4
4
years of professional experience
Work History
Module Equipment Tech
Kelly's Services
Rio Rancho, NM
07.2026 - Current
- Calibrated and maintained equipment to ensure optimal performance and reliability.
- Diagnosed mechanical issues and implemented effective troubleshooting methods to minimize downtime.
- Conducted routine inspections and preventive maintenance on various machinery and tools.
- Assisted in developing standard operating procedures for equipment handling and safety protocols.
Gas Station Attendant
Delek US
Albuquerque, NM
03.2025 - 07.2026
- Assisted customers with transactions and provided information on products and services.
- Monitored inventory levels and restocked supplies as needed to maintain service efficiency.
- Processed cash and credit payments accurately, minimizing discrepancies in daily reconciliations.
- Maintained cleanliness of the station, including restrooms and convenience store areas, ensuring a welcoming environment.
Rideshare Driver
Uber
Albuquerque, NM
11.2023 - 12.2025
- Delivered exceptional customer service, ensuring safe and pleasant rides for passengers.
- Navigated efficiently using GPS technology to optimize routes and minimize wait times.
- Developed strong communication skills while interacting with diverse groups of riders daily.
Roadside Assistance Agent
Dugger Services INC.
Albuquerque, NM
11.2022 - 11.2023
- Provided immediate roadside assistance, ensuring customer safety and satisfaction.
- Diagnosed vehicle issues and coordinated appropriate responses for efficient service delivery.
- Engaged with customers to gather information, assess needs, and offer tailored solutions.
- Collaborated with dispatch team to optimize response times and improve service efficiency.
Education
High School Diploma -
Rio Rancho High School
Rio Rancho, NM05-2004
Skills
- Problem-solving
- Teamwork and collaboration
- Adaptability and resilience
- Self-motivation
- initiative
Languages
Spanish
Native or Bilingual
Timeline
Module Equipment Tech
Kelly's Services
07.2026 - Current
Gas Station Attendant
Delek US
03.2025 - 07.2026
Rideshare Driver
Uber
11.2023 - 12.2025
Roadside Assistance Agent
Dugger Services INC.
11.2022 - 11.2023
High School Diploma -
Rio Rancho High School