Summary
Overview
Work History
Education
Skills
Literacy
Timeline
Duane R. Durazo

Duane R. Durazo

FAIR OAKS

Summary

Knowledgeable Sales Consultant with proven background in sales and marketing strategies. Experience includes developing and implementing effective sales campaigns and driving customer engagement. Demonstrated ability to foster client relationships and enhance clent growth.

Overview

23
23
years of professional experience

Work History

Sales & Marketing Consultant

Creative Composition Inc.
09.2023 - Current
  • B2B sales, Consulting & marketing to business owners & C Suite managers
  • Represented company at community and business events to gain exposure to potential clients.
  • Marketing strategies, for providing graphic design, print, direct mail promotional products services
  • Account management and new business development, cold calling
  • Industries served, home services, insurance, non-profits, healthcare, commercial, government
  • Provide branding, business marketing & Collateral to generate sales activation for clients
  • Demonstrated initiative by persistently prospecting, networking and promoting the print marketing business.
  • Consultative sales approach to listen carefully to client needs and recommend desired products and services.


Business Performance Advisor

Insperity
07.2021 - 06.2022
  • Offer the most comprehensive suite of products and services available in the HCM marketplace
  • B2B sales, Consultative approach, meeting with C-Suite and business owners
  • Deliver administrative relief, better benefits, reduced liabilities, improve productivity
  • Provide traditional payroll and Human Capital Management, Time and Attendance
  • Provide Performance Management, Recruiting Services, Employment Screening, Retirement Services
  • Insurance services, Expense Management, Organizational Planning
  • Made data-driven recommendations to organization to improve customer experience and business performance.

Account Executive

Petroleum Marketing Equipment
09.2019 - 07.2021
  • Account Manager, for full line, petroleum equipment distributor
  • B2B sales of retail and commercial petroleum equipment
  • Generate new equipment sales for new and existing clients
  • Work with customers to manage all pre and post sales pricing, contracting, and implementation
  • Increased client retention by developing personalized relationship strategies.
  • Expanded territory presence with targeted outreach campaigns.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.

Sales Operations

Thunder Mountain Enterprises
09.2018 - 09.2019
  • Assist Technical & Executive Level Sales & Management Staff
  • Prequalify Sales Leads and maintain lead pipeline
  • Assist in estimating effort: Source materials, equipment, labor, calculate production rates, calendar project availability, Data entry
  • Dispatch, job, calendaring and crew assignment, Project coordination
  • Compliance research, submittals, & documentation maintenance
  • Participated in inventory management tasks, ensuring accurate records of available stock for efficient sales operations.
  • Ensured compliance with company policies and industry regulations in all aspects of parts sales operations.

Sales Support

The Malone Group Real Estate and Mortgage
12.2014 - 08.2017
  • Support of daily client needs in office and in field
  • Gathered and reviewed contracts, contacted Agents for appointments and follow ups for clients
  • Provided Open house support for agents and property visits
  • Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
  • Boosted client satisfaction by providing exceptional sales support and promptly addressing concerns.

Service Supervisor

KoneCranes
09.2013 - 09.2014
  • Responsible for a 2million dollar/yr Service branch
  • Maintained service and inspection schedule for all sold work
  • Planed/assigned/managed field labor hrs to maximize profitability and productivity
  • Managed Open orders on the dispatch board
  • Provides supervisory support to 5 techs/inspectors on a day to day basis
  • Assisted with training and development of team members.
  • Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
  • Monitored team's performance and gave feedback when necessary.
  • Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.

Territory Sales Representative

Grainger Industrial Supply
01.2009 - 10.2013
  • Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
  • Primary goal to acquire new business, increase monthly incremental revenue by cold calling daily
  • 107%to Plan,120% avg Revenue growth per month
  • 482% sales increase to best client
  • Placed in Top 10 in the Western division for highest daily percentage revenue increase
  • 118.5% to goal managing 2 territories & maintaining daily average of 144% to daily goal
  • Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
  • Utilized CRM software effectively to track leads, manage contacts, and monitor progress against goals regularly.

District Sales Manager

Wright Express Corporation
10.2007 - 12.2008
  • Managing business to business outside sales in the Northern California and Nevada territory
  • Exceeding monthly sales quotas, 240% of card revenue plan, 125% of annual card quota
  • Primary responsibility includes bringing on new business via prospecting and cold calling
  • Analyzed market trends to refine product positioning and enhance competitive advantage.
  • Developed comprehensive sales strategies for maximizing market penetration.
  • Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.

Manager Card-lock fuel division

Inter-State Oil Company
11.2003 - 10.2007
  • Manage a team of 5 who assist in accounting, billing, and State site compliance/cust.svc
  • Manage individual account pricing and state and federal account exemptions
  • Maintain all inventories and customer transactions at 10 fueling sites in No.Calif
  • Perform daily account maintenance and customer service for over 3,600 active customers
  • Oversee bi-monthly billing for Interstate Oil's five distribution centers
  • Conducted performance evaluations to identify areas for employee growth.
  • Managed and motivated employees to be productive and engaged in work.

Account Manager Direct Delivery/ Card-lock/ Tank Wagon/On-Site Fuel Marketer

Inter-State Oil Company (ISOC)
10.2001 - 11.2003
  • Account manager responsible for marketing truck to truck fueling services to commercial fleets
  • Increased client satisfaction by cultivating strong relationships and understanding client needs.
  • Responsible for new business development and handling any customer service issues
  • Analyzed and performed account profitability reports to increase profitability where necessary
  • Successfully penetrated central CA
  • Fuel market, a market ISOC had never reached before
  • Priced freight and margin on all direct delivery customers and submitted daily prices to customer
  • Marketed Pacific Pride fuel network via cold calling, telemarketing, and direct mailing
  • Facilitated contract negotiations, securing favorable terms for both clients and company.

Education

Bachelor of Arts - Journalism, Minor in Marketing

CSU Chico, Chico, CA
  • Emphasis: Public Relations, Minor: Marketing
  • Hispanic Scholarship Fund Recipient
  • Sigma Chi Fraternity Member

Skills

  • Target market identification
  • Sales presentations
  • Marketing analytics
  • Competitive analysis
  • CRM software
  • Brand promotion
  • Customer targeting
  • Teamwork and collaboration
  • Reliability
  • Adaptability and flexibility
  • Interpersonal skills
  • Sales process

Literacy

  • Training in Consultative Selling, Question Based Selling
  • PC and MAC operating systems, Microsoft Office, and Internet applications.
  • Sales Force CRM
  • Sugar CRM
  • SaaS

Timeline

Sales & Marketing Consultant - Creative Composition Inc.
09.2023 - Current
Business Performance Advisor - Insperity
07.2021 - 06.2022
Account Executive - Petroleum Marketing Equipment
09.2019 - 07.2021
Sales Operations - Thunder Mountain Enterprises
09.2018 - 09.2019
Sales Support - The Malone Group Real Estate and Mortgage
12.2014 - 08.2017
Service Supervisor - KoneCranes
09.2013 - 09.2014
Territory Sales Representative - Grainger Industrial Supply
01.2009 - 10.2013
District Sales Manager - Wright Express Corporation
10.2007 - 12.2008
Manager Card-lock fuel division - Inter-State Oil Company
11.2003 - 10.2007
Account Manager Direct Delivery/ Card-lock/ Tank Wagon/On-Site Fuel Marketer - Inter-State Oil Company (ISOC)
10.2001 - 11.2003
CSU Chico - Bachelor of Arts, Journalism, Minor in Marketing

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Duane R. Durazo