Summary
Work History
Education
Skills
Timeline
Generic

Christy Brown

Houston,TX

Summary

Experienced hospitality professional with a proven track record in servicing diplomats, celebrities, and corporate leaders. Excelled in beverage preparation, enhancing customer satisfaction, training staff, leading promotional events, and demonstrating sales expertise. Skilled in maintaining high-quality standards to ensure exceptional service delivery.

Work History

Bar Manager

Daily Gather
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Closed out cash register and prepared cashier report at close of business.

Server

Chuy's Tex-Mex Restaurant
  • Explained menu items, suggested monthly food and cocktail specials.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained warm relationships with regular customers.
  • Took orders, operated POS system to place orders & manage payments.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Accurately record orders to serve food and beverages that exceed guest expectations

Bartender

Marriott Marquis
  • Trained junior bartenders and new bartenders on all aspects of the job from drink preparations and knowledge to building valuable customer relation
  • Consistently kept bar and work areas clean and sanitary in compliance with local, state and federal laws
  • Managed inventory levels to ensure availability of essential ingredients and supplies.
  • Followed alcohol awareness procedures (TABC) for preventing excessive guest intoxication.
  • Kept bar presentable and well-stocked to meet customer needs.

Assistant Manager

Le'Meridien Zutro
  • Assisted in developing and implementing operational strategies to improve team efficiency.
  • Coordinated activities for staff, ensuring alignment with company objectives and standards.
  • Resolved customer inquiries and complaints promptly, improving overall satisfaction ratings.
  • Monitored inventory levels and managed supply orders to maintain optimal stock availability.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Bartender

Tending2You
  • Adhered to TABC laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Utilized high levels of energy and superior multi tasking abilities to quickly fill drink orders in an extremely fast paced environment
  • Kept bar presentable and well-stocked to meet customer needs.

Education

Associate of Applied Science -

Houston Community College
Houston, TX

Certificate of Bartender And Mixology

MasterClass

Skills

  • 20 years of Bartending, Waitress Experience
  • Extensive Knowledge of Cocktails, Beer & Wine
  • Superior Multi Tasking Abilities
  • Charismatic and Confident Bartender That Cares
  • Excels at Upselling
  • Skillfully Anticipate & Address Guest Needs
  • Memorize Over 100 Cocktail Recipes

Timeline

Bar Manager

Daily Gather

Server

Chuy's Tex-Mex Restaurant

Bartender

Marriott Marquis

Assistant Manager

Le'Meridien Zutro

Bartender

Tending2You

Associate of Applied Science -

Houston Community College

Certificate of Bartender And Mixology

MasterClass

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