Experienced Store Manager adept at problem solving, customer service and hiring and training hardworking, quality staff of 60 employees with 20+ years experience in the construction industry.
Responsible for inventory on a monthly basis.
Ordering product three times a week.
Maintain High standards of cleanliness and sanitary to
meet state health department and company standard. Addressed customer complaints promptly, providing effective solutions that resulted in increased satisfaction rates among patrons visiting the store''s meat section regularly.
Increased sales and profit by a minimum of 10% on a yearly
basis at 5 stores I managed.
Fully versed in all aspects of P&L statements.
Held weekly sales meetings with associates and sales team.
Managed inventory control, cash control, and store opening and closing procedures.
Improved customer satisfaction through staff training in customer service and product knowledge.
Assisted with hiring, training and mentoring new staff members.