Duane (DJ) Spurling
Wayland,MI
Summary
Dynamic leader with a proven track record at Rocket Machining & Design, adept in operations management and Solidworks 3D modeling. Excelled in developing strategic plans and marketing strategies that significantly enhanced brand awareness. Skilled in fostering team productivity and leveraging mechanical engineering knowledge to drive innovation. Demonstrated excellence in sales negotiation and customer service, ensuring sustained business growth.
Overview
14
14
years of professional experience
Work History
Owner / Operator
Rocket Machining & Design
12.2017 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed business plan, processes and procedures to provide superior Product or Service to customers.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Developed long-term strategic goals for the business based on market trends analysis.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Sales / Engineering Intern
Bleistahl
05.2013 - 08.2017
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Implemented and developed QAD Ceebos for their RMA analysis system
- Presented to top management in Germany for final implementation of Ceebos System
Engineering Intern
Helgesen Industries
12.2010 - 06.2013
- Gained hands-on experience in various engineering tools, software, and techniques to contribute effectively to multiple projects.
- Used AutoCad drafting software to create electrical schematic and panel layouts.
- Studied manufacturing processes to improve overall knowledge.
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
- Collaborated with senior engineers on projects and offered insight.
- Improved engineering project efficiency by assisting with design modifications and calculations.
- Created 3D models from 2D drawings.
- Tested prototypes and standard products and wrote reports to document results.
Education
Bachelor Of Design - Engineering Mechanics
University of Wisconsin - Madison
Madison, WI12.2017
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- Sales negotiation
- CAD / CAM Programming - Solidworks, Mastercam, Fusion360
- Solidworks 3D Modeling Certified
- Strategic Planning
- Payroll Processing
- Mechanical Knowledge
Accomplishments
- Built and Own Engineering Design and Manufacturing company grossing over a million dollars in sales
- Developed a world class offroad assortment of parts ran by riders around the world
Timeline
Owner / Operator
Rocket Machining & Design
12.2017 - Current
Sales / Engineering Intern
Bleistahl
05.2013 - 08.2017
Engineering Intern
Helgesen Industries
12.2010 - 06.2013
Bachelor Of Design - Engineering Mechanics
University of Wisconsin - Madison
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