Summary
Overview
Work History
Education
Skills
Timeline
Generic

Duc Lam

Grandville,MI

Summary

Committed Facilities Manager with over 34 years' experience in overseeing building system operations, housekeeping, carpentry and electrical systems. Perceptive and corrective regarding all facets of buildings, grounds and employee safety. Effective at keeping building systems running smoothly and efficiently. Knowledgeable about mechanical, HVAC, security and other building systems to reach requirements.

Overview

35
35
years of professional experience

Work History

Facilities Technician II

Rockford Construction
Grand Rapids, MI
02.2024 - Current
  • Performed building and equipment inspections, maintenance and repairs in heating, ventilation, air conditioning, carpentry, plumbing, and electrical.
  • Participating in a rotating on-call schedule for urgent services in residential and commercial, healthcare, and high-rise buildings.
  • Ensured compliance with all safety regulations during repair activities.
  • Responded promptly to service requests from tenants or staff members regarding facility needs or emergencies.
  • Maintained records of all work performed in a timely manner.
  • Provided guidance to junior technicians on proper repair techniques and safety protocols.
  • Responded to emergency issues quickly to maintain smooth business operations.

Facilities Manager

Christian Reformed Church in North America
Grand Rapids, MI
11.2004 - 10.2023
  • Maintained cleanliness and presentation standards to increase appeal of facility.
  • Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.
  • Monitored facility operations to ensure adherence to safety regulations and compliance with applicable laws.
  • Coordinated the activities of subcontractors in relation to facility maintenance projects and preventive maintenance for specialized services, such as elevator inspection or fire alarm system testing.
  • Performed HVAC maintenance, repaired electrical systems, plumbing, and managed building automation systems.
  • Responded promptly to agencies and employees' requests for service or repair work within established timeframes. Managed and directed facility staff by handling assignment delegation and timely completion.
  • Hired and mentored new maintenance staff.
  • Planned upgrades or renovations for existing facilities, based on changing needs.
  • Assisted in budgeting for preventive maintenance costs associated with operational needs. Provided support in the planning of special events held at the facility, especially the annual General Synod, which shapes the direction of the denomination.
  • Managed emergency situations such as fires, floods, power outages, and other events impacting the facility.
  • Acquired, distributed, and stored supplies.
  • Took care of duplexes for the ministry team members.

Facilities Supervisor

Christian Reformed Church in North America
Grand Rapids, MI
11.1998 - 11.2004
  • Supervised and coordinated the day-to-day maintenance and support of buildings, grounds, and facilities systems.
  • Oversaw the installation, repair, inspection, and upkeep of building systems, including mechanical, electrical, plumbing, HVAC, safety, and waste management.
  • Managed the daily activities of assigned personnel, including scheduling work assignments, providing training, resolving conflicts, and evaluating performance.
  • Ensured that preventive maintenance was performed on all facility equipment and machinery in a timely manner.

Facilities Technician

Christian Reformed Church in North America
Grand Rapids, MI
04.1989 - 11.1998
  • Responsible for basic maintenance and repair of the facilities, including interior, exterior, and vital system (HVAC, plumbing, electrical)

Education

Associate of Applied Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology

Grand Rapids Community College
Grand Rapids, MI
04-2012

Skills

  • Facilities Maintenance Operational Efficiency and Safety
  • Equipment Installations and Maintenance
  • HVAC, Plumbing, Welding, Carpentry and Painting Experience
  • Groundskeeping
  • Schedule Coordination & Planning
    Ability to Multitask, Time management
  • Critical Thinking and Problem Solving
  • Electrical system installation, maintenance & safety

Timeline

Facilities Technician II

Rockford Construction
02.2024 - Current

Facilities Manager

Christian Reformed Church in North America
11.2004 - 10.2023

Facilities Supervisor

Christian Reformed Church in North America
11.1998 - 11.2004

Facilities Technician

Christian Reformed Church in North America
04.1989 - 11.1998

Associate of Applied Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology

Grand Rapids Community College

Similar Profiles

CREATE PROFILE
Duc Lam