DUC LE
Dallas,TX
Summary
Seeking a position in QC
Overview
11
11
years of professional experience
1
1
Certification
Work History
Wiring Technician
Maverick Power
Garland, TX
05.2022 - Current
- Performed routine maintenance checks on electrical systems to prevent future failures or malfunctions.
- Increased customer satisfaction with prompt and accurate completion of wiring projects.
- Provided exceptional customer service, addressing client concerns promptly while maintaining a professional demeanor at all times.
- Performed detailed testing for proper connections, ensuring high-quality performance across all projects completed.
- Ensured that all documentation was updated regularly throughout project execution.
- Labeled components and monitored use to keep accurate records.
QC Inspection
Garrett Metal Detectors
Garland, TX
08.2020 - 05.2022
- Testing and inspect device functions perform of accuracy and attention to detail
- Inspected finished products for quality and adherence to customer specifications
- Improved product quality by implementing rigorous inspection protocols and procedures.
- Performed root cause analyses for recurring defects, leading to effective solutions and long-term improvements.
- Reduced downtime and increased production capacity with strong maintenance plans.
Product Tester
Theatro
Dallas, TX
04.2019 - 08.2020
- In charge of testing and handling products making sure it is up to standards
Material Processor (Functional Testing)
Assurance
Lewisville, TX
11.2014 - 10.2018
- Responsible for performing functional testing (manual and software) on devices (mobile) using the company shop floor systems
- Ability to multitask by performing functional testing on up to 7 devices at a time
- Ability to process over 12 devices per hour
- Responsible for maintaining 6S at work station and throughout the production floor
- Participated in cycle counting activities during physical inventory events
- Collaborate with team and across shifts to reduce backlog by working overtime on shift and off shifts to meet customer needs
- Responsible for maintaining 90-99% quality yield
- Responsible for utilizing online work instructions to process devices accurately
- Ability to make independent judgement when processing devices for the system to route the devices to the appropriate work station
- Responsible for ensuring work station is organized and bin integrity is maintained throughout the rapid process
Cell Phone Technician
VSSI Staffing Services
Dallas, TX
05.2013 - 10.2014
- Repaired Asus, Nexus Tablet, Cell phone (T-Mobile, Verizon)
- Replaced Main Board, LCD, battery and Cosmetic repaired
- Trouble shoots units, reimage, and updated OS
- Using Hand Tools, follows ISO instructions
- Disassembly and assembly of smart phones
- Performing a complete functional and full cosmetic check of pre-owned smart phones
- Re-labeling units when necessary
- Wipe each unit of all data
- Reprinting and application of ESN labels on equipment as needed
- Inspection of products to verify conformance to company specifications
- Enter data into a computer tracking system
Education
A.A. - General Education
Cosumnes River College
Skills
- Microsoft Windows
- Windows 81
- 10
- Microsoft Word
- Excel
- Access
- PowerPoint
- Outlook Express
Certification
- Precision Machinist Certificate Program
- Blueprint Reading
Timeline
Wiring Technician
Maverick Power
05.2022 - Current
QC Inspection
Garrett Metal Detectors
08.2020 - 05.2022
Product Tester
Theatro
04.2019 - 08.2020
Material Processor (Functional Testing)
Assurance
11.2014 - 10.2018
Cell Phone Technician
VSSI Staffing Services
05.2013 - 10.2014
A.A. - General Education
Cosumnes River College